In anticipation of the holiday season and the immense amount of travel that takes place, airlines have been warning their customers to keep an eye out for fraudulent emails that appear to be from them. Cybercriminals are using this heavy travel season as yet another opportunity to infect the public with dangerous viruses.
Delta Air Lines has issued a Phishing alert and encouraged all of their travellers to delete the fraudulent emails, not to download anything and to change their SkyMiles account login credentials. Unauthorized Facebook pages have also been exposed, and Delta has informed their customers that:
“Delta will never contact you via Facebook, and we never ask for personal or account information via any means other than through our secure web site or when you have contacted us, and only as a means of verifying your identity.”
It is key to remember when dealing with airlines and other vendors that they never ask for personal or account information via email.
British Airways has also been the victim of cybercriminals this season, through an e-ticket malware situation. The email subject is “BA e-ticket receipt” and the infected ZIP file, supposedly containing your e-ticket, is called “BritishAirways-eticket.zip”.
Now, more than ever, it’s important to be extra savvy when checking emails etc. If you have travel booked this season, you may be more likely to fall for these tricks. So it’s important to remember not to open anything that looks even slightly suspect, and only provide private information on secure website pages.
Remember: web pages that require login information or payment pages you need to submit your credit card details to have a lock symbol and/or ‘https’ in their web address.
An internet security suite like BullGuard’s will also help to ensure that even if you do open something suspect by accident, you won’t be putting your computer or personal information at risk.
Book your holiday flights safely!