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Support-Service rund um die Uhr

Wir helfen Ihnen bei allen Problemen rund um die Internetsicherheit.

Ob über Live-Chat oder per E-Mail, Sie können sich darauf verlassen, dass unser Expertenteam schnell Antworten auf Ihre Fragen findet.

 

 How to remove viruses manually

 

In rare instances, BullGuard is not able to remove an infected file automatically.

 

info_button  Why BullGuard cannot remove some infected files

 

 

We have created a number of user-friendly guides in order to help you remove infected files manually in an easy and understandable way.

 

 

Email archives - Learn how to remove an infected file in email archives.

 

info_button  How do I recognise an infected file in mail archives

 

The detected virus is placed inside an archive-file or packed file. An archive/packed file is basically 1 file containing a bunch of other files. The most common example is your email archive: most mail-programs use 1 file, which contains all the mails you sent and received. Microsoft Outlook, Windows Mail, Thunderbird and Eudora are examples of mail-programs using an archive-file to store

all emails.

 

System Restore - Learn how to remove an infected file in System Restore's folder.

 

info_button  How do I recognise an infected file in System Restore

 


Quarantine - Learn how to remove quarantined files.

 

info_button  How do I recognise quarantine files

 

Temporary files - Learn how to remove temporary files.

 

info_button  Why should I remove temporary files

 

 

 

If you did not find the solution you were looking for, please feel free to contact our Support.

 

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