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Text & e-mail monitoring report

 

 

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You can run customized reports against collected device data by entering criteria into the fields provided in the left side of this window. To run a customized report, enter report criteria in one or more fields, as follows:

 

1. If you want the report to include sender information, enter the Sender e-mail address or phone number in the corresponding field. Note that the address or number you enter must match the sender address or number, as it appears in the Messages display.

 

2. If you want the report to include recipient information, enter the Recipient e-mail address or phone number in the corresponding field. Note that the address or number you enter must match the recipient address or number, as it appears in the Messages display.

 

3. In the Start Date field, enter a start date parameter for the report you are creating. Format the date as Year-Month-Day, as in the following example: 2012-07-24.

 

4. In the End Date field, enter an end date parameter for the report you are creating. Format the date as Year-Month-Day, as in the following example: 2012-07-24.

 

5. From the Messages pulldown list, select the type of message for which you are running this report. Your options are All, SMS, MMSE-mail, Voice. Depending on your operating system, these items may or may not be monitored.

 

6. In the Keyword Search edit field, enter a keyword or phrase you want to search for within messages. Messages containing this keyword are used to build your report.

 

7. Click on the Search button to run the report.

 

The right side of the screen displays the 10 last commands sent to the device, the date/time when they were sent and whether or not they were successful. Hover your mouse cursor over the commands and a note with more information on whether it succeeded or not will appear.

 

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Commands reports

This section will always display the last 10 commands sent to the smartphone and the commands status, whether they have been delivered.

For Android users, the commands report will also show whether they have been executed on the devices and how. Simply hover your mouse over the deliver icon (checkmark) and a text box will promptly appear.

 

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