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Atención al Cliente de BullGuard

Estamos aquí para ayudarle 24 horas al día, 7 días a la semana


Envíenos una pregunta por correo electrónico y le contestaremos dentro de 48 horas.


How to change details

To change the details you entered for monitoring, please take the following steps:

 

Note: If you change your name, address or other information, we recommend you keep the old details registered so that Identity Protection can monitor them as well. Hackers and criminals can still exploit them.

 

1.    Log in to the My Account section using your BullGuard username and password.

 

 

idp_mya_login.png

 

 

2.    Enter your passcode and click on Submit to access the Identity Protection section.

idp_enterpasscode.png

 

 

3.    Select the tab which corresponds to the details you wish to amend (Personal, Financial or Contact).

 

 

idp_addmore_fin.png

 

 

4.    If the information can be edited, you will see a Delete option next to the entry. Click on it and then add the new information as advised the Add Details Guide.

 

Note 1: If you choose to add your credit card number, you will only need to add the first 6 and last 4 digits. If Identity Protection finds a match, you will be asked to enter the remaining 6 digits in order to confirm detection. For more information see the Alerts Guide.

 

 

idp_addmore_fin_card.png

 

 

Note 2: You can add as many entries as you wish for each Detail Type, except for date of birth – you can only have one registered date of birth.

 

The information you added will be searched for when you first enter it, and then once every 24 hours.

 

To see whether any matches have been made for the Details you added, please visit the Summary section. See the Alerts Guide for more information on the Summary section.

 

 

idp_summary.png






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