Atención al Cliente de BullGuard
Welcome to BullGuard Online Backup Help
Here's a description of what you can expect to find in the help file.
Introduction to BullGuard
BullGuard is complete, award-winning Internet Security with constant security software updates. BullGuard's design is created exclusively for the everyday user, and puts simplicity and ease-of-use first. BullGuard protects you from online threats like identity theft, credit card fraud, hackers, spam, viruses and spyware, and includes Backup for your valued files, photos and music.
Introduction to BullGuard Online Backup
BullGuard remote backup provides the ultimate protection and remote access, securing your data off site, in case of computer crashes, damage and theft, as files are stored outside your computer on BullGuard's secured storage facility.
BullGuard Backup allows you to save all documents such as photos, files and music either online or to removable storage devices like CDs or USB memory sticks, keeping what's important to you safe at all times!
Nice to know
Easy to use
All the functionalities you need are just one click away from the BullGuard interface. This makes it easy to check the security status of your computer and perform manual scans, get the latest protection updates, run backup of your files, and getting hold of Support.
24/7 Live Support
From time to time you may need help and support. We've built quick access to our Live Support team right into the BullGuard interface. You get personal assistance through e-mail and Live Chat 24/7, and if you're worried about being able to explain what your problem is, and whether you'll be able to understand and act on the advice our Support Team gives you, don't be! First of all, our supporters are very good at helping you out, regardless of your technical know-how. Secondly, you always have the option of giving a BullGuard Support employee temporary access to your computer. That's as close to having a repair man come by and fiddle with your machine as it gets.
5 PC licence
BullGuard Online Backup is created to suit the needs of a modern household. With a 5 PC licence, your subscription allows you to install BullGuard on your children's' computer and on your laptop. If you want to install BullGuard on other computers, simply go to www.bullguard.com/my-account, log in with your BullGuard user name and password, and follow the download and install Guide.
With BullGuard you've got secure online access to your files from any computer, anywhere. Storing your files on BullGuard's Online Backup drive provides you with access to them from any computer with Internet access – a great tool if you want to show mum and dad the latest snaps of their grandchildren, and forgot to bring either! You can of course also transfer your files to removable storage devices like CDs or USB memory sticks.
Your BullGuard account – not device dependant
Your BullGuard account is not device dependant. This means that you can access your BullGuard account from any device with internet access by simply going to www.bullguard.com/my-account, and log in with your BullGuard user name and password. From your BullGuard account you can access your Online Backup and view or retrieve the files you have stored there. You can also contact BullGuard Support if you experience issues which block your internet access on the computer you have installed BullGuard on.