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Support Module Overview

 

Contacting BullGuard support

 

The Support module window provides access to the Contact Support Guide and to the user’s inbox which contains previous conversations and chat transcripts as well as to the general Support module settings.

 

 

support

 

 

Our Support Team will provide answers and advice for a wide range of questions and issues:

 

- Any installation or general functionality question

- Advice or help with setting up modules or explaining module functionality

- Help with security related question or problems

- Payment and account help

A short overview of the support module

 

supportSupport available
Shows the user that the Live Chat service is available and can be used.

 

 

Contact_supportContact Support
Send an e-mail or initiate a Live Chat session with our Support Department.

 

 

Send_ReceiveGet messages
Check whether there are any new messages from the Support Team.

 

 

Msg_CenterMessage Center
Your mailbox, storing all the tickets sent or received and chat transcripts.

 

 

MsgCenter_SettingsSupport settings
Allows users to alter general settings for this module.