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Blue screen of death problem
   
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allen6368
New Member


Date Joined Nov 2007
Total Posts : 9
 
   Posted 3-31-2008 6:02 (GMT +1)    Quote: Blue screen of death problemAlert an admin about: Blue screen of death problem
Hello there wondeful guards.

I have a a slight problem in that my Laptop is not even loading and going straight to the blue screen of death .

Here's the details

Message from windows saying I'd been infected with spyware.

Ran adaware - it found a trojan of some kind butwas unable to delete the file.

Would not let me connect to the internet to update adaware files or windows

Restarted and it blue screened with the following message.

PAGE_FAULT_IN_NONPAGED_AREA

***STOP: 0X0000008E(0XC0000005,0X00000000,0XF818CC9C,0X00000000)
Also tried starting in safe mode but same happened

Also tried 'last known working configuration' it lasted a few seconds then crashed.


Thanks in anticiaption for you time and help.
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Touch
Forum Moderator




Date Joined Jun 2004
Total Posts : 13812
 
   Posted 3-31-2008 9:07 (GMT +1)    Quote: Blue screen of death problemAlert an admin about: Blue screen of death problem
Hello allen6368 smile
 
 
If you can get into windows, then ->
 
 
Please download Combofix:
 
and save to the desktop.

Close all other browser windows.
 
 
 
Important-> Temporarily disable your anti-virus, real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
 
Double-click on the ComboFix icon found on your desktop.
Please note, that once you start ComboFix you should not click anywhere on the ComboFix window as it can cause the program to stall. In fact, when ComboFix is running, do not touch your computer at all and just take a break as it may take a while for it to complete.  

 When finished, it will produce a logfile located at C:\ComboFix.txt.

Post the contents of that log in your next reply with a new hijackthis log.

 Do not mouseclick combofix's window while it is running. That may cause your system to stall/hang.
 
NB. If you are using any P2P (file sharing) programs, please remove them before we clean your computer.. We do not clean logs that have P2P applications installed as this can cause reinfection during your cleaning.
 


Do NOT post your problem in someone elses thread.

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