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Please download Free Version of Superantispyware
Install it using the Standard Install option. (You will be asked for your e-mail address, it is safe to give it.
close the program
Please download ATF Cleaner:
Run Hijackthis and place a check beside each of the following. Close all other browser windows except HJT.
Click fix checked.
O2 - BHO: MSVPS System - {480598DD-AE28-48B7-82F7-6ADDA1AA6B66} - C:\WINDOWS\ntspkfnd.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {B499D34E-58EF-4927-AB9F-7AF52B2C4C82} - C:\Program Files\Video Add-on\isfmdl.dll
O3 - Toolbar: IE Custom Tools - {062F3F8B-CB94-4D76-A98A-EF800A438F01} - C:\Program Files\Video Add-on\ictmdl.dll
O21 - SSODL: hostctrl - {A293A67A-8F1A-4962-B3D4-6EFD908C0D78} - C:\WINDOWS\hostctrl.dll O21 - SSODL: hstsys - {90FD22A8-3687-4D04-8653-21B6E0CCE01D} - (no file) O21 - SSODL: msmhost - {8F1A6AC3-3756-4A22-9E9B-E3BBD1D7D672} - C:\WINDOWS\msmhost.dll O21 - SSODL: msmdev - {3C7ED1FA-BC95-478A-B11D-970BBD6C0DE0} - C:\WINDOWS\msmdev.dll (file missing)
Please print out or copy this page to Notepad as you will be in Safe Mode and unable to refer to this page.
Delete the following files or folders (delete item in bold). Please do not be concerned if
any of the items are not found as they may have been automatically removed by actions I had
you take earlier in the cleaning process.
Open Folder Options in Controlpanel >view and check your settings:
Select
Show hidden files and folders
Display the contents of system folders
Uncheck: Hide protected operating system files
Delete:
Files:
C:\WINDOWS\ntspkfnd.dll C:\WINDOWS\hostctrl.dll C:\WINDOWS\msmhost.dll
Folders:
C:\Program Files\Video Add-on\isfmdl.dll
Double click ATF-Cleaner.exe to run the program. Check the boxes to the left of: Windows Temp Current User Temp All Users Temp Temporary Internet Files Prefetch (Windows XP) only. Java Cache
Recycle Bin
NB. It's normal after running ATF cleaner that the PC will be slower to boot the first time.
Start Superantispyware.
Hit - Scan Your Computer - button
Click on the drive(s) you want to scan. Put a check in - Perform Complete Scan, then next,
it will scan now. When scan have finished, put a checkmark with all items it found. Next, after cleaning, allow it to Reboot
Start Superantispyware again –
Click Preferences and then click the statistics/logs tab.
Click the dated log and press view log and a text file will appear.
Post this log along with fresh hijackthis log, and tell how things are running ?
Do NOT post your problem in someone elses thread.
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