Explorer.exe taking a lot of CPU. Please help
Paul Delisle New Member Date Joined Dec 2005 Total Posts : 5 Posted 12-28-2005 9:44 (GMT +1) My computer has become very slow. Explorer.exe is using a LOT of cpu. Couldn't find anything wrong with AVG and MS AntiSpyware. Any help would be greatly appreciated. Here is the log from HijackThis. Thanks in advance Paul Logfile of HijackThis v1.99.1 Scan saved at 2:32:55 PM, on 12/28/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: J:\WINDOWS\System32\smss.exe J:\WINDOWS\system32\winlogon.exe J:\WINDOWS\system32\services.exe J:\WINDOWS\system32\lsass.exe J:\WINDOWS\system32\svchost.exe J:\WINDOWS\System32\svchost.exe J:\WINDOWS\system32\spoolsv.exe J:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe J:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe J:\WINDOWS\system32\mgabg.exe J:\Program Files\Analog Devices\SoundMAX\SMAgent.exe J:\WINDOWS\System32\svchost.exe J:\WINDOWS\system32\Tablet.exe J:\WINDOWS\Explorer.EXE J:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe J:\Program Files\Analog Devices\SoundMAX\Smax4.exe J:\Program Files\QuickTime\qttask.exe J:\WINDOWS\system32\PDesk\PDesk.exe J:\WINDOWS\system32\LVCOMSX.EXE J:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe J:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe J:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe J:\Program Files\Messenger\MSMSGS.EXE J:\WINDOWS\system32\ctfmon.exe J:\WINDOWS\system32\WTablet\TabUserW.exe J:\WINDOWS\system32\wuauclt.exe J:\WINDOWS\system32\taskmgr.exe E:\DOWNLOADS\HiJackThis\hijackthis\HijackThis.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - J:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - J:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - j:\program files\google\googletoolbar2.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - j:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [SoundMAXPnP] J:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe O4 - HKLM\..\Run: [SoundMAX] "J:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray O4 - HKLM\..\Run: [QuickTime Task] "J:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [NeroFilterCheck] J:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [Matrox Powerdesk] J:\WINDOWS\system32\PDesk\PDesk.exe /Autolaunch O4 - HKLM\..\Run: [LVCOMSX] J:\WINDOWS\system32\LVCOMSX.EXE O4 - HKLM\..\Run: [gcasServ] "J:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O4 - HKLM\..\Run: [AVG7_EMC] J:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O4 - HKLM\..\Run: [AVG7_CC] J:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKCU\..\Run: [MSMSGS] "J:\Program Files\Messenger\MSMSGS.EXE" /background O4 - HKCU\..\Run: [ctfmon.exe] J:\WINDOWS\system32\ctfmon.exe O4 - Startup: Adobe Gamma.lnk = J:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: TabUserW.exe.lnk = J:\WINDOWS\system32\WTablet\TabUserW.exe O8 - Extra context menu item: &Google Search - res://j:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: &Translate English Word - res://j:\program files\google\GoogleToolbar2.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://j:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://j:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://J:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://j:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://j:\program files\google\GoogleToolbar2.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - J:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - J:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - J:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - J:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - J:\Program Files\Messenger\msmsgs.exe O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1128043685640 O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://upload.smugmug.com/photos/activex/XUpload.ocx O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "J:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) O23 - Service: Adobe LM Service - Adobe Systems - J:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - J:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - J:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - J:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: MGABGEXE - Matrox Graphics Inc. - J:\WINDOWS\system32\mgabg.exe O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - J:\Program Files\Analog Devices\SoundMAX\SMAgent.exe O23 - Service: TabletService - Wacom Technology, Corp. - J:\WINDOWS\system32\Tablet.exe Back to Top
Paul Delisle New Member Date Joined Dec 2005 Total Posts : 5 Posted 12-30-2005 5:18 (GMT +1) Thanks for your help. Here is the information you requested:
ListDLLs v2.25 - DLL lister for Win9x/NT
Copyright (C) 1997-2004 Mark Russinovich
Sysinternals -
www.sysinternals.com
------------------------------------------------------------------------------ explorer.exe pid: 2024 Command line: J:\WINDOWS\Explorer.EXE
Base Size Version Path 0x01000000 0xff000 6.00.2900.2180 J:\WINDOWS\Explorer.EXE 0x7c900000 0xb0000 5.01.2600.2180 J:\WINDOWS\system32\ntdll.dll 0x7c800000 0xf4000 5.01.2600.2180 J:\WINDOWS\system32\kernel32.dll 0x77c10000 0x58000 7.00.2600.2180 J:\WINDOWS\system32\msvcrt.dll 0x77dd0000 0x9b000 5.01.2600.2180 J:\WINDOWS\system32\ADVAPI32.dll 0x77e70000 0x91000 5.01.2600.2180 J:\WINDOWS\system32\RPCRT4.dll 0x77f10000 0x47000 5.01.2600.2770 J:\WINDOWS\system32\GDI32.dll 0x77d40000 0x90000 5.01.2600.2622 J:\WINDOWS\system32\USER32.dll 0x77f60000 0x76000 6.00.2900.2781 J:\WINDOWS\system32\SHLWAPI.dll 0x7c9c0000 0x815000 6.00.2900.2763 J:\WINDOWS\system32\SHELL32.dll 0x774e0000 0x13d000 5.01.2600.2726 J:\WINDOWS\system32\ole32.dll 0x77120000 0x8c000 5.01.2600.2180 J:\WINDOWS\system32\OLEAUT32.dll 0x75f80000 0xfd000 6.00.2900.2802 J:\WINDOWS\system32\BROWSEUI.dll 0x77760000 0x16e000 6.00.2900.2805 J:\WINDOWS\system32\SHDOCVW.dll 0x77a80000 0x94000 5.131.2600.2180 J:\WINDOWS\system32\CRYPT32.dll 0x77b20000 0x12000 5.01.2600.2180 J:\WINDOWS\system32\MSASN1.dll 0x754d0000 0x80000 5.131.2600.2180 J:\WINDOWS\system32\CRYPTUI.dll 0x76c30000 0x2e000 5.131.2600.2180 J:\WINDOWS\system32\WINTRUST.dll 0x76c90000 0x28000 5.01.2600.2180 J:\WINDOWS\system32\IMAGEHLP.dll 0x5b860000 0x54000 5.01.2600.2180 J:\WINDOWS\system32\NETAPI32.dll 0x771b0000 0xa6000 6.00.2900.2781 J:\WINDOWS\system32\WININET.dll 0x76f60000 0x2c000 5.01.2600.2180 J:\WINDOWS\system32\WLDAP32.dll 0x77c00000 0x8000 5.01.2600.2180 J:\WINDOWS\system32\VERSION.dll 0x5ad70000 0x38000 6.00.2900.2180 J:\WINDOWS\system32\UxTheme.dll 0x5cb70000 0x26000 5.01.2600.2180 J:\WINDOWS\system32\ShimEng.dll 0x6f880000 0x1ca000 5.01.2600.2180 J:\WINDOWS\AppPatch\AcGenral.DLL 0x76b40000 0x2d000 5.01.2600.2180 J:\WINDOWS\system32\WINMM.dll 0x77be0000 0x15000 5.01.2600.2180 J:\WINDOWS\system32\MSACM32.dll 0x769c0000 0xb3000 5.01.2600.2180 J:\WINDOWS\system32\USERENV.dll 0x773d0000 0x102000 6.00.2900.2180 J:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll 0x5d090000 0x97000 5.82.2900.2180 J:\WINDOWS\system32\comctl32.dll 0x77b40000 0x22000 5.01.2600.2180 J:\WINDOWS\system32\appHelp.dll 0x76fd0000 0x7f000 2001.12.4414.0308 J:\WINDOWS\system32\CLBCATQ.DLL 0x77050000 0xc5000 2001.12.4414.0258 J:\WINDOWS\system32\COMRes.dll 0x77a20000 0x54000 5.01.2600.2180 J:\WINDOWS\System32\cscui.dll 0x76600000 0x1d000 5.01.2600.2180 J:\WINDOWS\System32\CSCDLL.dll 0x5ba60000 0x71000 6.00.2900.2180 J:\WINDOWS\System32\themeui.dll 0x77fe0000 0x11000 5.01.2600.2180 J:\WINDOWS\System32\Secur32.dll 0x76380000 0x5000 5.01.2600.2180 J:\WINDOWS\System32\MSIMG32.dll 0x20000000 0x2c5000 5.01.2600.2180 J:\WINDOWS\system32\xpsp2res.dll 0x71d40000 0x1c000 6.00.2900.2180 J:\WINDOWS\System32\actxprxy.dll 0x5fc10000 0x33000 5.01.2600.2180 J:\WINDOWS\System32\msutb.dll 0x74720000 0x4b000 5.01.2600.2180 J:\WINDOWS\System32\MSCTF.dll 0x71bf0000 0x13000 5.01.2600.2180 J:\WINDOWS\system32\SAMLIB.dll 0x76990000 0x25000 5.01.2600.2180 J:\WINDOWS\system32\ntshrui.dll 0x76b20000 0x11000 3.05.2284.0000 J:\WINDOWS\system32\ATL.DLL ### Relocated from base of 0x745e0000: 0x013b0000 0x2c6000 3.01.4000.2435 J:\WINDOWS\system32\msi.dll 0x77920000 0xf3000 5.01.2600.2180 J:\WINDOWS\system32\SETUPAPI.dll 0x76400000 0x1a6000 5.01.2600.2180 J:\WINDOWS\system32\NETSHELL.dll 0x76e80000 0xe000 5.01.2600.2180 J:\WINDOWS\system32\rtutils.dll 0x76c00000 0x2e000 5.01.2600.2180 J:\WINDOWS\system32\credui.dll 0x71ab0000 0x17000 5.01.2600.2180 J:\WINDOWS\system32\WS2_32.dll 0x71aa0000 0x8000 5.01.2600.2180 J:\WINDOWS\system32\WS2HELP.dll 0x76d60000 0x19000 5.01.2600.2180 J:\WINDOWS\system32\iphlpapi.dll ### Relocated from base of 0x00400000: 0x01790000 0x1b000 1.00.0701.0010 J:\Program Files\Microsoft AntiSpyware\shellextension.dll 0x76980000 0x8000 5.01.2600.2751 J:\WINDOWS\system32\LINKINFO.dll 0x76360000 0x10000 5.01.2600.2180 J:\WINDOWS\system32\WINSTA.dll 0x77260000 0x9f000 6.00.2900.2790 J:\WINDOWS\system32\urlmon.dll 0x74b30000 0x46000 6.00.2900.2180 J:\WINDOWS\System32\webcheck.dll 0x71ad0000 0x9000 5.01.2600.2180 J:\WINDOWS\System32\WSOCK32.dll 0x76280000 0x21000 5.01.2600.2180 J:\WINDOWS\System32\stobject.dll 0x74af0000 0xa000 6.00.2900.2180 J:\WINDOWS\System32\BatMeter.dll 0x74ad0000 0x8000 6.00.2900.2180 J:\WINDOWS\System32\POWRPROF.dll 0x76f50000 0x8000 5.01.2600.2180 J:\WINDOWS\System32\WTSAPI32.dll 0x72d20000 0x9000 5.01.2600.2180 J:\WINDOWS\system32\wdmaud.drv ### Relocated from base of 0x10000000: 0x01840000 0x1f000 6.72.0000.0018 J:\WINDOWS\system32\PDesk\PDKERNEL.DLL ### Relocated from base of 0x10000000: 0x019d0000 0x30000 6.72.0000.0018 J:\WINDOWS\system32\PDesk\PDTOOLS.DLL ### Relocated from base of 0x10000000: 0x01a00000 0x26000 6.72.0000.0018 J:\WINDOWS\system32\PDesk\PDRESENG.DLL 0x0ffd0000 0x28000 5.01.2600.2161 J:\WINDOWS\system32\rsaenh.dll 0x72d10000 0x8000 5.01.2600.0000 J:\WINDOWS\system32\msacm32.drv 0x77bd0000 0x7000 5.01.2600.2180 J:\WINDOWS\system32\midimap.dll 0x7c340000 0x56000 7.10.3052.0004 J:\WINDOWS\system32\MSVCR71.dll ### Relocated from base of 0x20000000: 0x01710000 0x12000 6.00.2900.2180 J:\WINDOWS\system32\browselc.dll 0x6c1b0000 0x4d000 5.01.2600.2180 J:\WINDOWS\system32\DUSER.dll 0x5b430000 0x10000 5.01.2600.0000 J:\WINDOWS\system32\tsappcmp.dll 0x75cf0000 0x91000 6.00.2900.2180 J:\WINDOWS\system32\MLANG.dll 0x71b20000 0x12000 5.01.2600.2180 J:\WINDOWS\system32\MPR.dll 0x75f60000 0x7000 5.01.2600.2180 J:\WINDOWS\System32\drprov.dll 0x71c10000 0xe000 5.01.2600.2180 J:\WINDOWS\System32\ntlanman.dll 0x71cd0000 0x17000 5.01.2600.2180 J:\WINDOWS\System32\NETUI0.dll 0x71c90000 0x40000 5.01.2600.2180 J:\WINDOWS\System32\NETUI1.dll 0x71c80000 0x7000 5.01.2600.2180 J:\WINDOWS\System32\NETRAP.dll 0x75f70000 0x9000 5.01.2600.2180 J:\WINDOWS\System32\davclnt.dll 0x75e90000 0xb0000 5.01.2600.2180 J:\WINDOWS\system32\SXS.DLL ### Relocated from base of 0x20000000: 0x00e50000 0x88000 6.00.2900.2180 J:\WINDOWS\system32\shdoclc.dll 0x00c90000 0x2c000 J:\Program Files\WinRAR\rarext.dll ### Relocated from base of 0x10000000: 0x00cc0000 0x11000 1.00.0000.0001 J:\Program Files\ewido anti-malware\context.dll ### Relocated from base of 0x10000000: 0x00ce0000 0xc000 1.00.0000.0001 J:\Program Files\ewido anti-malware\lang.dll 0x7c3a0000 0x7b000 7.10.3077.0000 J:\WINDOWS\system32\MSVCP71.dll ### Relocated from base of 0x00400000: 0x00cf0000 0x1b000 2.01.0000.0000 J:\Program Files\Beyond Compare 2\BCShellEx.dll 0x621a0000 0xe000 7.01.0000.0354 J:\Program Files\Grisoft\AVG Free\avgse.dll 0x73380000 0x57000 6.00.2900.2180 J:\WINDOWS\System32\zipfldr.dll ### Relocated from base of 0x10000000: 0x00ee0000 0xb000 6.00.0000.0878 J:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll 0x325c0000 0x12000 11.00.5510.0000 J:\Program Files\Microsoft Office\OFFICE11\msohev.dll 0x75970000 0xf7000 5.01.2600.2180 J:\WINDOWS\system32\MSGINA.dll 0x74320000 0x3d000 3.525.1117.0000 J:\WINDOWS\system32\ODBC32.dll 0x763b0000 0x49000 6.00.2900.2180 J:\WINDOWS\system32\comdlg32.dll ### Relocated from base of 0x20000000: 0x02ce0000 0x17000 3.525.1117.0000 J:\WINDOWS\system32\odbcint.dll 0x73ba0000 0x13000 5.01.2600.2180 J:\WINDOWS\System32\sti.dll 0x74ae0000 0x7000 5.01.2600.2180 J:\WINDOWS\System32\CFGMGR32.dll 0x72410000 0x1a000 6.00.2900.2180 J:\WINDOWS\System32\mydocs.dll 0x593f0000 0x92000 5.01.2600.2180 J:\WINDOWS\system32\wiashext.dll 0x4ec50000 0x1a3000 5.01.3102.2180 J:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.2180_x-ww_522f9f82\gdiplus.dll 0x10000000 0xd000 1.00.0000.0001 J:\Program Files\ewido anti-malware\shellhook.dll 0x73d70000 0x13000 6.00.2900.2180 J:\WINDOWS\System32\shgina.dll 0x092d0000 0x79000 5.02.3790.3646 J:\WINDOWS\system32\Audiodev.dll 0x086c0000 0x244000 10.00.0000.3646 J:\WINDOWS\system32\WMVCore.DLL 0x070d0000 0x3b000 10.00.0000.3646 J:\WINDOWS\system32\WMASF.DLL ### Relocated from base of 0x10000000: 0x02c60000 0x28000 8.04.0006.1016 J:\WINDOWS\Twain_32\QuickCam\lvWIAext.dll 0x60980000 0x7000 3.01.4000.1823 J:\WINDOWS\system32\MSISIP.DLL 0x74ea0000 0x10000 5.06.0000.8820 J:\WINDOWS\System32\wshext.dll 0x73dd0000 0xfe000 6.02.4131.0000 J:\WINDOWS\system32\MFC42.DLL 0x36d30000 0x1a000 11.00.6551.0000 J:\PROGRA~1\MICROS~2\OFFICE11\MCPS.DLL
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Trusted Member Date Joined Dec 2005 Total Posts : 113 Posted 12-30-2005 5:59 (GMT +1) I think this "could" be solve a part of your abnormal CPU usage. Sometimes, the file msutb.dll make some problems. There is also a worm which replace MSISIP.DLL by a copy of itself. There is many example ... We're going to verify integrity of your files. To do this simply go to the Run box on the Start Menu and type in: This command will immediately initiate the Windows File Protection service to scan all protected files and verify their integrity, replacing any files with which it finds a problem. Back to Top
Paul Delisle New Member Date Joined Dec 2005 Total Posts : 5 Posted 12-30-2005 6:43 (GMT +1) I think I have found the problem. It appears that this is caused by an avi file I downloaded recently. Whenever I go in the directory where this file is located with windows explorer, then the cpu usage goes up and stays up even if I close the explorer window. How can this be? I tried to delete the file but I get an error message telling me the file is in use!? I used a dos window to get rid of it. Now I can go look in this directory without any apparent problems. Do you have any idea what is going on with this? Didn't know an avi file could do something like this. Back to Top
Paul Delisle New Member Date Joined Dec 2005 Total Posts : 5 Posted 12-30-2005 7:08 (GMT +1) Thanks for your help,
You have been extremely useful. I greatly appreciate. You know your stuff.
All the best Paul
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