BullGuard
 HomeLog InRegisterCommunity CalendarSearch the ForumView The Member ListHelp
Google.com not working
   
BullGuard Antivirus Forum > Virus Removal > Removal Help > Google.com not working  
Forum Quick Jump
 
New Topic Post reply to : Google.com not working Printable version of : Google.com not working
[ << Previous Thread | Next Thread >> ]

beasty513
New Member


Date Joined Nov 2013
Total Posts : 1
 
   Posted 11/2/2013 10:04 AM (GMT +3)    Quote: Google.com not workingAlert an admin about: Google.com not working
 
 
Hello.
 
 
Google is not working.
 
 
Won't show on any of the browsers.
 
 
 
=========================================
 
 
 
Here is my ComboFix log:
 
ComboFix 13-11-01.03 - User 11/02/2013   2:21.2.1 - x86
Microsoft Windows 7 Ultimate   6.1.7600.0.1252.1.1033.18.2038.1315 [GMT -4:00]
Running from: c:\users\User\Desktop\ComboFix.exe
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 
 
(((((((((((((((((((((((((   Files Created from 2013-10-02 to 2013-11-02  )))))))))))))))))))))))))))))))
.
.
2073-10-27 15:55 . 2004-08-24 19:27 375808 ----a-w- c:\program files\Microsoft Games\Halo Custom Edition\binkw32.dll
2013-11-02 06:46 . 2013-11-02 06:47 -------- d-----w- c:\users\User\AppData\Local\temp
2013-11-02 06:46 . 2013-11-02 06:46 -------- d-----w- c:\users\User2\AppData\Local\temp
2013-11-02 06:46 . 2013-11-02 06:46 -------- d-----w- c:\users\Public\AppData\Local\temp
2013-11-02 06:46 . 2013-11-02 06:46 -------- d-----w- c:\users\Guest\AppData\Local\temp
2013-11-02 06:46 . 2013-11-02 06:46 -------- d-----w- c:\users\Guest.User-PC\AppData\Local\temp
2013-11-02 06:46 . 2013-11-02 06:46 -------- d-----w- c:\users\Fix\AppData\Local\temp
2013-11-02 06:46 . 2013-11-02 06:46 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-11-02 06:46 . 2013-11-02 06:46 -------- d-----w- c:\windows\system32\config\systemprofile\AppData\Local\temp
2013-11-01 19:29 . 2004-09-09 02:17 58880 ----a-w- c:\windows\system32\dbrename7.exe
2013-11-01 19:28 . 2001-09-05 09:18 225280 ------w- c:\program files\Common Files\InstallShield\IScript\IScript.dll
2013-11-01 19:28 . 2001-09-05 09:14 176128 ------w- c:\program files\Common Files\InstallShield\engine\6\Intel 32\iuser.dll
2013-11-01 19:28 . 2001-09-05 09:13 32768 ------w- c:\program files\Common Files\InstallShield\engine\6\Intel 32\objectps.dll
2013-11-01 19:28 . 2001-09-05 09:18 77824 ----a-w- c:\program files\Common Files\InstallShield\engine\6\Intel 32\ctor.dll
2013-11-01 19:28 . 2000-01-04 10:39 212992 ----a-w- c:\program files\Common Files\InstallShield\engine\6\Intel 32\ILog.dll
2013-11-01 19:28 . 2002-07-25 20:07 614532 ----a-w- c:\program files\Common Files\InstallShield\engine\6\Intel 32\IKernel.exe
2013-11-01 19:11 . 2013-11-01 19:11 846864 ----a-w- c:\program files\Internet Explorer\IE10-Windows6.1-en-us.exe
2013-11-01 08:19 . 2013-11-01 08:19 -------- d-----w- c:\users\User2\AppData\Local\avgchrome
2013-10-31 17:39 . 2013-10-31 17:39 -------- d-----w- c:\users\User\AppData\Roaming\MaskMyIP
2013-10-31 17:39 . 2013-10-31 17:39 -------- d-----w- c:\programdata\MaskMyIP
2013-10-14 21:19 . 2013-10-14 21:19 -------- d-----w- c:\windows\system32\Extensions
2013-10-14 21:19 . 2013-10-14 21:19 -------- d-----w- c:\windows\system32\searchplugins
2013-10-14 21:01 . 2013-10-14 21:01 -------- d-----w- c:\users\User\AppData\Local\avgchrome
2013-10-14 09:10 . 2013-10-28 14:01 -------- d-----w- c:\programdata\BitGuard
2013-10-14 09:10 . 2013-10-14 09:10 -------- d-----w- c:\program files\Delta
2013-10-14 09:10 . 2013-10-14 09:10 -------- d-----w- c:\users\User\AppData\Roaming\Delta
2013-10-14 09:10 . 2013-10-14 09:10 -------- d-----w- c:\users\User\AppData\Roaming\BabSolution
2013-10-14 09:08 . 2013-10-14 09:08 -------- d-----w- c:\programdata\Babylon
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-09-30 20:04 . 2013-09-30 20:03 728960 ----a-w- C:\SpyHunter-Installer_exe
2013-09-30 19:45 . 2013-09-30 19:44 728960 ----a-w- c:\program files\SpyHunter-Installer_exe
2013-03-07 14:31 . 2013-03-08 04:15 263064 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\~\Browser Helper Objects\{b920380d-fbe7-45c7-96ab-37e9870a566c}]
2013-07-17 08:13 226592 ----a-w- c:\program files\InternetHelper3\prxtbInt2.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{b920380d-fbe7-45c7-96ab-37e9870a566c}"= "c:\program files\InternetHelper3\prxtbInt2.dll" [2013-07-17 226592]
.
[HKEY_CLASSES_ROOT\clsid\{b920380d-fbe7-45c7-96ab-37e9870a566c}]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{B920380D-FBE7-45C7-96AB-37E9870A566C}"= "c:\program files\InternetHelper3\prxtbInt2.dll" [2013-07-17 226592]
.
[HKEY_CLASSES_ROOT\clsid\{b920380d-fbe7-45c7-96ab-37e9870a566c}]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro1 (ErrorConflict)]
@="{8BA85C75-763B-4103-94EB-9470F12FE0F7}"
[HKEY_CLASSES_ROOT\CLSID\{8BA85C75-763B-4103-94EB-9470F12FE0F7}]
2012-12-28 22:19 2042528 ----a-w- c:\program files\Microsoft Office 15\root\office15\grooveex.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro2 (SyncInProgress)]
@="{CD55129A-B1A1-438E-A425-CEBC7DC684EE}"
[HKEY_CLASSES_ROOT\CLSID\{CD55129A-B1A1-438E-A425-CEBC7DC684EE}]
2012-12-28 22:19 2042528 ----a-w- c:\program files\Microsoft Office 15\root\office15\grooveex.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro3 (InSync)]
@="{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}"
[HKEY_CLASSES_ROOT\CLSID\{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}]
2012-12-28 22:19 2042528 ----a-w- c:\program files\Microsoft Office 15\root\office15\grooveex.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2013-10-02 20472992]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-23 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-23 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-23 150552]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-06-20 1316136]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-09-23 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"XboxStat"="c:\program files\Microsoft Xbox 360 Accessories\XboxStat.exe" [2009-09-30 718688]
"SearchProtectAll"="c:\program files\SearchProtect\bin\cltmng.exe" [2013-09-22 3470624]
"DivXMediaServer"="c:\program files\DivX\DivX Media Server\DivXMediaServer.exe" [2013-01-30 450560]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2013-02-13 1263952]
"pcreg"="c:\program files\wrapper_inst\service.exe" [2013-09-26 346720]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\3.8.130\SSScheduler.exe [2013-9-6 273296]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 0 (0x0)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"EnableVirtualization"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~2\BitGuard\271769~1.27\{C16C1~1\BitGuard.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001
.
R2 pcregservice;pcregservice Service;c:\program files\wrapper_inst\file_to_run.exe [2013-09-26 25088]
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [2013-09-05 171680]
R3 BTCFilterService;USB Networking Driver Filter Service;c:\windows\system32\DRIVERS\motfilt.sys [2009-01-29 6016]
R3 esgiguard;esgiguard;c:\program files\Enigma Software Group\SpyHunter\esgiguard.sys [x]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\3.8.130\McCHSvc.exe [2013-09-06 235216]
R3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\DRIVERS\motccgp.sys [2009-06-19 19712]
R3 motccgpfl;MotCcgpFlService;c:\windows\system32\DRIVERS\motccgpfl.sys [2009-01-29 8320]
R3 Motousbnet;Motorola USB Networking Driver Service;c:\windows\system32\DRIVERS\Motousbnet.sys [2010-04-01 23424]
R3 motusbdevice;Motorola USB Dev Driver;c:\windows\system32\DRIVERS\motusbdevice.sys [2010-01-25 9472]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-09-01 1343400]
S2 BitGuard;BitGuard;c:\programdata\BitGuard\2.7.1769.27\{c16c1ccb-1111-4e5c-a2f3-533ad2fec8e8}\BitGuard.exe [2013-10-22 2864096]
S2 CltMngSvc;Search Protect by Conduit Updater;c:\program files\SearchProtect\bin\CltMngSvc.exe [2013-02-20 93984]
S2 OfficeSvc;Microsoft Office Service;c:\program files\Microsoft Office 15\ClientX86\integratedoffice.exe [2012-09-11 1034880]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2009-03-02 139776]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-10-17 12:03 1185744 ----a-w- c:\program files\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-11-02 c:\windows\Tasks\dsmonitor.job
- c:\program files\Uniblue\DriverScanner\dsmonitor.exe [2013-03-19 18:47]
.
2013-11-02 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-09-01 18:19]
.
2013-11-02 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-09-01 18:19]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://bing.com/
LSP: c:\windows\system32\Sendori.dll
TCP: DhcpNameServer = 65.32.5.74 65.32.5.75
TCP: Interfaces\{D04157B8-85C4-4BB4-8DE7-EC3AE689CEB0}: NameServer = 216.146.35.240,216.146.36.240,65.32.1.65,65.43.1.70
TCP: Interfaces\{D04157B8-85C4-4BB4-8DE7-EC3AE689CEB0}\2456C6B696E6E243246433: NameServer = 216.146.35.240,216.146.36.240,65.32.1.65,65.43.1.70
TCP: Interfaces\{D04157B8-85C4-4BB4-8DE7-EC3AE689CEB0}\25F646567716970223: NameServer = 216.146.35.240,216.146.36.240,65.32.1.65,65.43.1.70
TCP: Interfaces\{D04157B8-85C4-4BB4-8DE7-EC3AE689CEB0}\25F646567716971303: NameServer = 216.146.35.240,216.146.36.240,65.32.1.65,65.43.1.70
TCP: Interfaces\{D04157B8-85C4-4BB4-8DE7-EC3AE689CEB0}\27F6465677169733: NameServer = 216.146.35.240,216.146.36.240,65.32.1.65,65.43.1.70
TCP: Interfaces\{D04157B8-85C4-4BB4-8DE7-EC3AE689CEB0}\341626C65675966496: NameServer = 216.146.35.240,216.146.36.240,65.32.1.65,65.43.1.70
TCP: Interfaces\{D04157B8-85C4-4BB4-8DE7-EC3AE689CEB0}\66363677962756C6563737E65647: NameServer = 216.146.35.240,216.146.36.240,65.32.1.65,65.43.1.70
TCP: Interfaces\{D04157B8-85C4-4BB4-8DE7-EC3AE689CEB0}\C696E6B6379737: NameServer = 216.146.35.240,216.146.36.240,65.32.1.65,65.43.1.70
FF - ProfilePath - c:\users\User\AppData\Roaming\Mozilla\Firefox\Profiles\yavvfdvw.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3007394&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - WhiteSmoke Bar Customized Web Search
FF - prefs.js: browser.startup.homepage - hxxp://www.delta-search.com/?babsrc=HP_ss&mntrId=3041001B9E4BA541&affID=125361&tsp=5035
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3007394&SearchSource=2&q=
FF - prefs.js: network.proxy.type - 0
FF - ExtSQL: 2013-10-14 05:10; ffxtlbr@delta.com; c:\users\User\AppData\Roaming\Mozilla\Firefox\Profiles\yavvfdvw.default\extensions\ffxtlbr@delta.com
FF - ExtSQL: !HIDDEN! 2011-10-29 11:03; textlinks@epicplay.com; c:\users\User\AppData\Roaming\Mozilla\Extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\textlinks@epicplay.com
FF - ExtSQL: !HIDDEN! 2013-03-04 22:45; infoatoms@infoatoms.com; c:\program files\Mozilla FireFox\extensions\infoatoms@infoatoms.com
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false
FF - user.js: extensions.delta.tlbrSrchUrl -
FF - user.js: extensions.delta.id - 30410dce000000000000001b9e4ba541
FF - user.js: extensions.delta_i.babTrack - affID=125361&tsp=5035
FF - user.js: extensions.delta_i.babExt -
FF - user.js: extensions.delta_i.srcExt - ss
FF - user.js: extensions.delta.autoRvrt - false
FF - user.js: extensions.delta.rvrt - false
FF - user.js: extensions.delta.newTab - false
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
HKCU-Run-SearchProtect - c:\users\User\AppData\Roaming\SearchProtect\bin\cltmng.exe
HKLM-Run-Sendori Tray - c:\program files\Sendori\SendoriTray.exe
HKLM-Run-AS2014 - c:\programdata\9npDn373\9npDn373.exe
AddRemove-ZDaemon - c:\users\User\Doom\uninstall.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-11-02  02:52:59
ComboFix-quarantined-files.txt  2013-11-02 06:52
ComboFix2.txt  2013-04-09 19:02
.
Pre-Run: 28,946,227,200 bytes free
Post-Run: 29,276,557,312 bytes free
.
- - End Of File - - A187F421959D94D3D998289D96A04721
A36C5E4F47E84449FF07ED3517B43A31
 
==================================================
 
I don't know what the root cause is.
 
 
Thanks in advance.... :-)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Back to Top
 

Andreea-Luciana Ostache
Forum Moderator




Date Joined Aug 2010
Total Posts : 550
 
   Posted 11/2/2013 1:42 PM (GMT +3)    Quote: Google.com not workingAlert an admin about: Google.com not working
Here is a guide that you can follow to remove any toolbars, add-ons, extensions, from your browser and computer:
www.bullguard.com/support/tech-guides/how-to-remove-browser-toolbars.aspx
Note: You should remove anything that you did not install yourself (Babylon, Delta Search, WhiteSmoke Bar Customized Web Search)

Also, I recommend that you reset Internet Options as seen in this guide: support.microsoft.com/kb/923737


Andreea-Luciana Ostache
Senior Support Technician EN
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 14

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!

Back to Top
 

rozermartin
New Member


Date Joined Oct 2013
Total Posts : 20
 
   Posted 12/16/2013 2:16 PM (GMT +3)    Quote: Google.com not workingAlert an admin about: Google.com not working
Well that also worked. Thanks Andreea....
And Beasty, if that issue is going on with Google only then you may try loading the encrypted page for Google by addressing encrypted.google.com in the browser bar.
Back to Top
 
New Topic Post reply to : Google.com not working Printable version of : Google.com not working
 
Forum Information
Currently it is Wednesday, August 20, 2014 9:50 AM (GMT +3)
There are a total of 60,566 posts in 13,309 threads.
In the last 3 days there were 0 new threads and 1 reply posts. View Active Threads
Who's Online
This forum has 36254 registered members. Please welcome our newest member, chack.jobs.
3 Guest(s), 0 Registered Member(s) are currently online.  Details
5 Latest Threads
Can I monitor my son with keylogger? (2)8/20/2014 2:03:01 AM (chack.jobs)