BullGuard
 HomeLog InRegisterCommunity CalendarSearch the ForumView The Member ListHelp
HELP Removing Virus that Malwarebytes can't catch
   
BullGuard Antivirus Forum > Virus Removal > Removal Help > HELP Removing Virus that Malwarebytes can't catch  
Forum Quick Jump
 
New Topic Post reply to : HELP Removing Virus that Malwarebytes can't catch Printable version of : HELP Removing Virus that Malwarebytes can't catch
[ << Previous Thread | Next Thread >> ]

dana@edu
New Member


Date Joined Jun 2014
Total Posts : 1
 
   Posted 7/16/2014 9:46 PM (GMT +3)    Quote: HELP Removing Virus that Malwarebytes can't catchAlert an admin about: HELP Removing Virus that Malwarebytes can't catch
My desktop (Dell Optiplex 780/Vista OS) is infected with a virus that keeps placing my %AppData% folder onto the desktop. Shortly after I notice that it's been placed on the desktop, my internet goes out. I have Malwarebytes and Microsoft Sec. Essentials and neither are detecting it. I installed and ran AdwCleaner, and it gets me to the point where I can get back online, but this virus regenerates, so I've had to do this everyday for the last three days. Also it is blocking my firewall settings, so I am unable to turn it back on. Please help me remove any and all viruses from my pc. It is imperative as i work from home and am in school. So with out my pc I'm majorly screwed.

Post Edited (dana@edu) : 7/16/2014 6:52:41 PM GMT

Back to Top
 

Touch
Forum Moderator




Date Joined Jun 2004
Total Posts : 12978
 
   Posted 7/17/2014 2:32 PM (GMT +3)    Quote: HELP Removing Virus that Malwarebytes can't catchAlert an admin about: HELP Removing Virus that Malwarebytes can't catch
Hi and welcome smile





Please download
Farbar Recovery Scan Tool

and save it to your Desktop.


Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.




    Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
    Press Scan button.
    It will produce a log called FRST.txt in the same directory the tool is run from.
    Please copy and paste log back here.
    The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.


Please read:  Forum Rules
Click here:   Before-posting-a-log
 
Do not PM me with logfiles. They will be deleted. 

 

Back to Top
 
New Topic Post reply to : HELP Removing Virus that Malwarebytes can't catch Printable version of : HELP Removing Virus that Malwarebytes can't catch
 
Forum Information
Currently it is Thursday, October 23, 2014 12:44 AM (GMT +3)
There are a total of 60,679 posts in 13,331 threads.
In the last 3 days there were 2 new threads and 15 reply posts. View Active Threads
Who's Online
This forum has 36547 registered members. Please welcome our newest member, bendoljaya.
6 Guest(s), 0 Registered Member(s) are currently online.  Details
5 Latest Threads
Errors, warnings, infections, trojans and junk (15)10/22/2014 7:43:33 PM (Deb1957)
I very satisfy of this product and I decide to buy it (0)10/21/2014 12:33:09 AM (jaksum)