Has anyone heard of "Trojano-302" or "trojano-312"

BullGuard Antivirus Forum > Virus Removal > Removal Help > Has anyone heard of "Trojano-302" or "trojano-312"

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applecheeks
New Member

Date Joined Sep 2004
Total Posts : 6

Posted 9-18-2004 5:13 (GMT +1)

HEEEEEEELLLLLLLLLPPPPPPP!

I'm in need of some advice! I keep getting warning messages from my anti virus checker saying that a file has been infected with the above. It seems to always say that its in window 32.

Has anyone every experience this before or could tell me how to fix it!

for ever in your debt

Apple

Touch
Forum Moderator

Date Joined Jun 2004
Total Posts : 14350

Posted 9-19-2004 5:04 (GMT +1)

Hey applecheeks smilewinkgrin

Avast should be able to fix it: http://www.avast.com/eng/down_cleaner.html

Touch

applecheeks
New Member

Date Joined Sep 2004
Total Posts : 6

Posted 9-19-2004 12:11 (GMT +1)

Thanks Touch!

Its sorted out about 10 files. I've deleted files out before that had this virus on it - its seems to be coming back. not sure if I am atttacking the problem or the symptoms.

If this comes back again - what should I do? (do i keep using this scan engine to delete the files..or is there something i can do to stop it happening again!)

thanks
(p.s. did i mention that you are a star??!!)

Touch
Forum Moderator

Date Joined Jun 2004
Total Posts : 14350

Posted 9-19-2004 1:36 (GMT +1)

"it happening again"...Tell me how much security you have, Avirus, Firewall etc.

Disable System Resrore
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001012513122239?OpenDocument&src=sec_doc_nam

We need big "gun´s" now cool

Run this scanner: http://www.mwti.net/antivirus/free_utilities.asp

Take one of the first seven links, activate all, in settings

You do now, but i don´t feel as one ;-)

but thanks

Touch

applecheeks
New Member

Date Joined Sep 2004
Total Posts : 6

Posted 9-20-2004 2:16 (GMT +1)

thanks Touch!

I'll give that a try!

At the moment I have avast as my anti virus and Zone alarm as my fire wall. Avast is recognising that the file is infected but it doesn't seem to be getting rid of the root cause!

And as for being a star....you really are - you are just to modest to admit it!

Apple

Touch
Forum Moderator

Date Joined Jun 2004
Total Posts : 14350

Posted 9-20-2004 2:26 (GMT +1)

These are necessary, when you surf ;-)

For safer surfing:

http://www.javacoolsoftware.com/spywareblaster.html

http://www.javacoolsoftware.com/spywareguard.html

https://netfiles.uiuc.edu/ehowes/www/resource.htm

http://www.unhsolutions.net/IEPK/index.shtml

I am a modest man lol

Touch

Justin
New Member

Date Joined Sep 2004
Total Posts : 13

Posted 9-20-2004 2:28 (GMT +1)

I entered a response to someone else with the same cause. You won't find any Anti Virus that will delete or remove the root if it already got to your HKEY registry files. Those files are too important for any software to climb into and destroy, See a technician. Nobody will be able to help you over the phone if that is the reason.

applecheeks
New Member

Date Joined Sep 2004
Total Posts : 6

Posted 9-20-2004 10:54 (GMT +1)

i think that it's sorted!! woo hoo!!

i had 55 infected files and god knows what else!

i've down loaded all the things you've suggested Touch and I'll keep your advice close to hand Justin.

thanks for all your help - you've made this apple a happy one!

take care

Apple

Touch
Forum Moderator

Date Joined Jun 2004
Total Posts : 14350

Posted 9-21-2004 8:50 (GMT +1)

Hey applecheeks ;-)

Enable system restore again.

Glad you fixed it smilewinkgrin

Touch

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