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Internet and now programs too are running sooooo slow! HELP please or the monitor gets it ;)
   
BullGuard Antivirus Forum > Virus Removal > Removal Help > Internet and now programs too are running sooooo slow! HELP please or the monitor gets it ;)  
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Lea
Junior Member


Date Joined Jun 2007
Total Posts : 55
 
   Posted 9/15/2011 8:59 PM (GMT +3)    Quote: Internet and now programs too are running sooooo slow! HELP please or the monitor gets it ;)Alert an admin about: Internet and now programs too are running sooooo slow! HELP please or the monitor gets it ;)
So I use Firefox and at first it seemed as if when the new Yahoo mail came out Firefox slowed way down, painfully slow. Then I got Spotify and it seemed to be worse. Then in the last couple of days my programs started to run very very slow. I am a graphic designer and illustrator, so waiting for Indesign or Illustrator to open or save or do anything is killing my productivity. I do own bullguard and ran antivirus scans and everything, so far no luck.

I followed the "do this first" post advice, here are all my logs:

Hijackthis log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:30:18 AM, on 9/15/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\SvcHost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\BullGuard Ltd\BullGuard\BullGuardBhvScanner.exe
C:\WINDOWS\System32\SvcHost.exe
C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Pen_Tablet.exe
C:\WINDOWS\system32\WTablet\Pen_TabletUser.exe
C:\WINDOWS\system32\Pen_Tablet.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\BullGuard Ltd\BullGuard\BullGuardScanner.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Documents and Settings\Lea\Desktop\jxpiinstall.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: BGAntiphishingBHO - {FC872B94-35E3-4B94-B028-184A2A1C7CCE} - C:\Program Files\BullGuard Ltd\BullGuard\Antiphishing\IE\BGAntiphishingIEBHO.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Desktop Software] "C:\Program Files\Common Files\SupportSoft\bin\bcont.exe" /ini "C:\Program Files\ComcastUI\Desktop Software\uinstaller.ini" /fromrun /starthidden
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O9 - Extra button: BullGuard - {27FD17FB-CF63-486b-B2BE-8D8781CBEA01} - C:\Program Files\BullGuard Ltd\BullGuard\Antiphishing\IE\BGAntiphishingIE.dll
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O20 - AppInit_DLLs: BgGamingMonitor.dll
O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: BgRaSvc - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\Support\BgRaSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BullGuard behavioural detection service (BsBhvScan) - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\BullGuardBhvScanner.exe
O23 - Service: BullGuard scanning service (BsScanner) - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\BullGuardScanner.exe
O23 - Service: BullGuard update service (BsUpdate) - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\WINDOWS\system32\Pen_Tablet.exe

--
End of file - 8865 bytes
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Lea
Junior Member


Date Joined Jun 2007
Total Posts : 55
 
   Posted 9/15/2011 9:00 PM (GMT +3)    Quote: Internet and now programs too are running sooooo slow! HELP please or the monitor gets it ;)Alert an admin about: Internet and now programs too are running sooooo slow! HELP please or the monitor gets it ;)
Malwarebyte log

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7719

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

9/15/2011 8:41:59 AM
mbam-log-2011-09-15 (08-41-59).txt

Scan type: Full scan (C:\|)
Objects scanned: 271149
Time elapsed: 4 hour(s), 46 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\system volume information\_restore{8668b390-7406-4e1b-9ec7-07fcd05c1c7a}\RP722\A0092762.exe (Adware.BHO) -> Quarantined and deleted successfully.
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Lea
Junior Member


Date Joined Jun 2007
Total Posts : 55
 
   Posted 9/15/2011 9:01 PM (GMT +3)    Quote: Internet and now programs too are running sooooo slow! HELP please or the monitor gets it ;)Alert an admin about: Internet and now programs too are running sooooo slow! HELP please or the monitor gets it ;)
DDs log files

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_26
Run by Lea at 8:57:45 on 2011-09-15
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1551 [GMT -7:00]
.
AV: BullGuard Antivirus *Enabled/Updated* {7A9BB333-8EDF-4FDC-A2A5-1A30FA021913}
FW: BullGuard Firewall *Disabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\SvcHost.exe -k BullGuard_Main
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\BullGuard Ltd\BullGuard\BullGuardBhvScanner.exe
svchost.exe
C:\WINDOWS\System32\SvcHost.exe -k BullGuard
C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\Pen_Tablet.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\WTablet\Pen_TabletUser.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\WINDOWS\system32\Pen_Tablet.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\BullGuard Ltd\BullGuard\BullGuardScanner.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\system32\NOTEPAD.EXE
.
============== Pseudo HJT Report ===============
.
mStart Page = about:blank
uInternet Settings,ProxyOverride = *.local
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: BGAntiphishingBHO Class: {fc872b94-35e3-4b94-b028-184a2a1c7cce} - c:\program files\bullguard ltd\bullguard\antiphishing\ie\BGAntiphishingIEBHO.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: {724D43A0-0D85-11D4-9908-00400523E39A} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [<NO NAME>]
uRun: [StartCCC] c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Desktop Software] "c:\program files\common files\supportsoft\bin\bcont.exe" /ini "c:\program files\comcastui\desktop software\uinstaller.ini" /fromrun /starthidden
mRun: [ddoctorv2] "c:\program files\comcast\desktop doctor\bin\sprtcmd.exe" /P ddoctorv2
mRun: [<NO NAME>]
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {27FD17FB-CF63-486b-B2BE-8D8781CBEA01} - {27FD17FB-CF63-486b-B2BE-8D8781CBEA01} - c:\program files\bullguard ltd\bullguard\antiphishing\ie\BGAntiphishingIE.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
LSP: c:\windows\system32\BGLsp.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.2.1
TCP: Interfaces\{0666EBB5-49E6-4DB6-A360-5BC0AB8CC2EA} : DhcpNameServer = 192.168.2.1
Notify: AtiExtEvent - Ati2evxx.dll
AppInit_DLLs: BgGamingMonitor.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\lea\application data\mozilla\firefox\profiles\hlwj1171.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\program files\bullguard ltd\bullguard\antiphishing\ff\antiphishing@bullguard\components\BGFFComponent.dll
FF - plugin: c:\program files\google\update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
.
============= SERVICES / DRIVERS ===============
.
R1 BdSpy;BdSpy;c:\windows\system32\drivers\BdSpy.sys [2010-4-28 64608]
R1 NovaShieldFilterDriver;NovaShieldFilterDriver;c:\windows\system32\drivers\NSKernel.sys [2011-8-30 789448]
R1 NovaShieldTDIDriver;NovaShieldTDIDriver;c:\windows\system32\drivers\NSNetmon.sys [2011-8-30 19272]
R3 afw;Agnitum firewall driver;c:\windows\system32\drivers\Afw.sys [2009-3-23 34280]
R3 afwcore;afwcore;c:\windows\system32\drivers\AfwCore.sys [2009-3-23 267624]
S3 MBAMSwissArmy;MBAMSwissArmy;\??\c:\windows\system32\drivers\mbamswissarmy.sys --> c:\windows\system32\drivers\mbamswissarmy.sys [?]
.
=============== Created Last 30 ================
.
2011-09-15 04:46:32 -------- d-----w- c:\documents and settings\lea\application data\Malwarebytes
2011-09-15 04:45:59 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-09-15 04:45:53 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-09-15 04:45:53 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-09-14 16:08:40 -------- d-----w- c:\program files\Defraggler
2011-09-14 05:10:23 -------- d-----w- c:\documents and settings\lea\local settings\application data\Temp
2011-09-14 05:09:11 -------- d-----w- c:\documents and settings\lea\local settings\application data\Google
2011-09-13 18:18:28 -------- d-----w- c:\program files\iPod
2011-09-13 18:18:20 -------- d-----w- c:\program files\iTunes
2011-09-08 20:01:46 -------- d-----w- c:\program files\Citrix
2011-09-06 21:56:03 -------- d-----w- C:\swsetup
2011-09-04 16:12:55 -------- d-----w- c:\documents and settings\lea\application data\Software Inspection Library
2011-09-03 10:17:37 599040 -c----w- c:\windows\system32\dllcache\crypt32.dll
2011-08-30 16:04:33 304712 ----a-w- c:\windows\system32\drivers\Trufos.sys
2011-08-30 16:04:28 789448 ----a-w- c:\windows\system32\drivers\NSKernel.sys
2011-08-30 16:04:28 19272 ----a-w- c:\windows\system32\drivers\NSNetmon.sys
2011-08-17 17:23:01 19416 ----a-w- c:\program files\mozilla firefox\AccessibleMarshal.dll
2011-08-17 17:23:00 2106216 ----a-w- c:\program files\mozilla firefox\D3DCompiler_43.dll
2011-08-17 17:23:00 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-08-17 17:23:00 125912 ----a-w- c:\program files\mozilla firefox\crashreporter.exe
.
==================== Find3M ====================
.
2011-09-09 09:12:13 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-04 21:44:32 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-09-04 21:44:31 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-09-04 17:12:13 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-08-30 16:03:40 100184 ----a-w- c:\windows\system32\BgGamingMonitor.dll
2011-08-30 16:02:23 267624 ----a-r- c:\windows\system32\drivers\AfwCore.sys
2011-08-30 16:02:22 34280 ----a-r- c:\windows\system32\drivers\Afw.sys
2011-08-30 16:02:03 155992 ----a-w- c:\windows\system32\BGLsp.dll
2011-08-30 16:01:00 64608 ----a-w- c:\windows\system32\drivers\BdSpy.sys
2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-12 18:20:54 83816 ----a-w- c:\windows\system32\dns-sd.exe
2011-07-12 18:20:54 73064 ----a-w- c:\windows\system32\dnssd.dll
2011-07-12 18:20:54 178536 ----a-w- c:\windows\system32\dnssdX.dll
2011-07-08 14:02:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys
2011-07-06 01:37:00 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-07-06 01:37:00 69632 ----a-w- c:\windows\system32\QuickTime.qts
2011-06-24 14:10:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-06-23 18:36:30 916480 ----a-w- c:\windows\system32\wininet.dll
2011-06-23 18:36:30 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-06-23 18:36:30 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-06-23 12:05:13 385024 ----a-w- c:\windows\system32\html.iec
2011-06-20 17:44:52 293376 ----a-w- c:\windows\system32\winsrv.dll
.
============= FINISH: 9:03:04.73 ===============
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Lea
Junior Member


Date Joined Jun 2007
Total Posts : 55
 
   Posted 9/15/2011 9:02 PM (GMT +3)    Quote: Internet and now programs too are running sooooo slow! HELP please or the monitor gets it ;)Alert an admin about: Internet and now programs too are running sooooo slow! HELP please or the monitor gets it ;)
And last

DDs log files

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 8/22/2009 3:39:07 PM
System Uptime: 9/15/2011 8:43:43 AM (1 hours ago)
.
Motherboard: Dell Computer Corp. | | 0G1548
Processor: Intel(R) Pentium(R) 4 CPU 2.66GHz | Microprocessor | 2657/533mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 74 GiB total, 15.536 GiB free.
D: is CDROM ()
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: Video Controller
Device ID: PCI\VEN_8086&DEV_2562&SUBSYS_01601028&REV_01\3&172E68DD&0&10
Manufacturer:
Name: Video Controller
PNP Device ID: PCI\VEN_8086&DEV_2562&SUBSYS_01601028&REV_01\3&172E68DD&0&10
Service:
.
Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: PCI Modem
Device ID: PCI\VEN_8086&DEV_1080&SUBSYS_10001028&REV_04\4&3B1CAF2B&0&28F0
Manufacturer:
Name: PCI Modem
PNP Device ID: PCI\VEN_8086&DEV_1080&SUBSYS_10001028&REV_04\4&3B1CAF2B&0&28F0
Service:
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
Add or Remove Adobe Creative Suite 3 Design Standard
Adobe Acrobat 9 Pro - English, Français, Deutsch
Adobe Acrobat 9.4.1 - CPSID_83708
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe BridgeTalk Plugin CS3
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Creative Suite 3 Design Standard
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Illustrator CS3
Adobe InDesign CS3
Adobe InDesign CS3 Icon Handler
Adobe Linguistics CS3
Adobe MotionPicture Color Files
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Setup
Adobe SING CS3
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe Version Cue CS3 Server {ko_KR}
Adobe WAS CS3
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
AHV content for Acrobat and Flash
Amazon MP3 Downloader 1.0.12
Apple Application Support
Apple Mobile Device Support
ArcSoft PhotoStudio 5.5
ATI - Software Uninstall Utility
ATI Catalyst Control Center
ATI Display Driver
ATI Parental Control & Encoder
AVIVO Codecs
Bonjour
Broadcom 440x 10/100 Integrated Controller
BufferChm
BullGuard
Canon MP Navigator EX 1.0
Canon Utilities Solution Menu
CanoScan 8800F
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Localization Chinese Standard
Catalyst Control Center Localization French
Catalyst Control Center Localization German
Catalyst Control Center Localization Spanish
ccc-core-preinstall
ccc-core-static
ccc-utility
CCC Help Chinese Standard
CCC Help English
CCC Help French
CCC Help German
CCC Help Spanish
CCleaner
Coupon Printer for Windows
CustomerResearchQFolder
D2500
D2500_Help
Defraggler
Dell ResourceCD
Desktop Doctor
DeviceDiscovery
DeviceManagementQFolder
DJ_SF_03_D2500_ProductContext
DJ_SF_03_D2500_Software
DJ_SF_03_D2500_Software_Min
eSupportQFolder
Google Chrome
Google Update Helper
GoToMeeting 4.8.0.723
GPBaseService
GPBaseService2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Customer Participation Program 10.0
HP Deskjet D2500 Printer Driver Software 10.0 Rel .3
HP Imaging Device Functions 10.0
HP Photosmart Essential 2.5
HP Smart Web Printing
HP Solution Center 13.0
HP Update
HPProductAssistant
HPSSupply
iTunes
Java Auto Updater
Java(TM) 6 Update 15
Java(TM) 6 Update 26
Malwarebytes' Anti-Malware version 1.51.2.1300
MarketResearch
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Mozilla Firefox 6.0.2 (x86 en-US)
MSVCSetup
MSXML 6 Service Pack 2 (KB954459)
OpenOffice.org 3.1
PDF Settings
Pen Tablet
PSSWCORE
QuickTime
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974455)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB976325)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Shop for HP Supplies
Skins
SmartWebPrintingOC
SolutionCenter
SoundMAX
Spotify
Status
Toolbox
TrayApp
UnloadSupport
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB978506)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB976749)
Update for Windows XP (KB978207)
VideoToolkit01
WebFldrs XP
WebReg
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Internet Explorer 8
Windows XP Service Pack 3
WordPerfect Office 11
.
==== Event Viewer Messages From Past Week ========
.
9/15/2011 8:46:07 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: PCIIde
9/13/2011 9:45:01 PM, error: Service Control Manager [7022] - The HP CUE DeviceDiscovery Service service hung on starting.
.
==== End Of File ===========================
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Robert Mateescu
Forum Moderator




Date Joined Sep 2011
Total Posts : 244
 
   Posted 9/16/2011 11:33 AM (GMT +3)    Quote: Internet and now programs too are running sooooo slow! HELP please or the monitor gets it ;)Alert an admin about: Internet and now programs too are running sooooo slow! HELP please or the monitor gets it ;)
Hi Lea,


Have you installed any new apps lately? Your logs does not show any sign of infection or conflicting software.

Since you are using Windows XP, you should run a check disk and a defrag in order to speed up your PC. Also, open task manager and check once in a while how much of your CPU is used by iTunes and Bonjour processes.
How to perform disk error checking: http://support.microsoft.com/kb/315265
How to Defragment your Disk Drive : http://support.microsoft.com/kb/314848

Cheers!


Robert Mateescu

Support Technician EN
support@bullguard.com
www.bullguard.com

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Lea
Junior Member


Date Joined Jun 2007
Total Posts : 55
 
   Posted 9/17/2011 5:56 AM (GMT +3)    Quote: Internet and now programs too are running sooooo slow! HELP please or the monitor gets it ;)Alert an admin about: Internet and now programs too are running sooooo slow! HELP please or the monitor gets it ;)
Hello, I checked the cpu and the apple mobile device support was taking 100% of the cpu. So I disabled that and my computer is running a bit better. Still slow but I will try the above steps,

Thanks, Lea
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Robert Mateescu
Forum Moderator




Date Joined Sep 2011
Total Posts : 244
 
   Posted 9/17/2011 3:54 PM (GMT +3)    Quote: Internet and now programs too are running sooooo slow! HELP please or the monitor gets it ;)Alert an admin about: Internet and now programs too are running sooooo slow! HELP please or the monitor gets it ;)
Hi Lea,


There seems to be an issue with the apple software after auto-updating to the latest version https://discussions.apple.com/thread/3185699?start=0&tstart=0 .
Beside defrag and check disk, you should uninstall/reinstall the application as shown in this guide: support.apple.com/kb/ht1925 .
Let me know if after those steps your PC is still slow.

Best wishes,


Robert Mateescu

Support Technician EN
support@bullguard.com
www.bullguard.com

Post Edited (Robert Mateescu) : 18-09-2011 13:25:54 GMT

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