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shannemark
New Member


Date Joined Sep 2011
Total Posts : 30
 
   Posted 2/5/2014 10:26 AM (GMT +3)    Quote: My computer constantly shutdown or hang upAlert an admin about: My computer constantly shutdown or hang up
Please help me with my computer. it constantly shutdown and hang up.

i ran combofix here is the log


ComboFix 14-02-05.02 - User 02/05/2014 14:26:01.1.1 - x86
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.895.300 [GMT -8:00]
Running from: c:\users\User\Downloads\ComboFix.exe
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\AMMYY
c:\programdata\AMMYY\hr
c:\programdata\AMMYY\hr3
c:\programdata\AMMYY\settings3.bin
c:\users\User\AppData\Local\Microsoft\Windows\Temporary Internet Files\{328638CE-2B7D-4D16-BFB1-D52B2552DEDB}.xps
c:\users\User\AppData\Local\Microsoft\Windows\Temporary Internet Files\{70532B14-C6CD-4671-BE3A-B3063C53EC5A}.xps
c:\users\User\AppData\Local\Microsoft\Windows\Temporary Internet Files\{D25ECF18-BAF6-44EB-95FF-35C78B2BB729}.xps
c:\users\User\AppData\Local\Microsoft\Windows\Temporary Internet Files\{FFB61E16-06F8-40A8-B86D-9F3DDEBF067A}.xps
.
.
((((((((((((((((((((((((( Files Created from 2014-01-05 to 2014-02-05 )))))))))))))))))))))))))))))))
.
.
2014-02-05 22:32 . 2014-02-05 22:32 -------- d-----w- c:\users\User\AppData\Local\temp
2014-02-05 22:32 . 2014-02-05 22:32 -------- d-----w- c:\users\Default\AppData\Local\temp
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-02-05 22:21 . 2013-11-25 19:17 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-02-05 22:21 . 2013-11-25 19:17 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
.
.
------- Sigcheck -------
Note: Unsigned files aren't necessarily malware.
.
[-] 2010-11-20 . 8626F0C30D4E3564FFDD25C90F4426F1 . 811520 . . [6.1.7601.17514] . . c:\windows\System32\user32.dll
[7] 2010-11-20 . F1DD3ACAEE5E6B4BBC69BC6DF75CEF66 . 811520 . . [6.1.7601.17514] . . c:\windows\winsxs\x86_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.17514_none_cf3fd62ccb9e983d\user32.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2013-11-15 20584608]
"RESTART_STICKY_NOTES"="c:\windows\System32\StikyNot.exe" [2009-07-14 354304]
"Christmas Snowball"="c:\users\User\Desktop\joy\REPORTS SENT\december\12.16.13\Christmas Snowball.exe" [2013-12-17 677376]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-04-04 843712]
"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2010-01-22 91520]
"AVG_UI"="c:\program files\AVG\AVG2014\avgui.exe" [2013-11-08 4956176]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\3.8.130\SSScheduler.exe [2013-9-6 273296]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2014\avgidsagent.exe [2013-11-12 3478544]
R2 KMService;KMService;c:\windows\system32\srvany.exe [2013-10-03 8192]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-10-09 3275136]
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [2013-09-05 171680]
R3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2010-11-20 62464]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\3.8.130\McCHSvc.exe [2013-09-06 235216]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2010-11-20 15872]
R3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\synth3dvsc.sys [2010-11-20 77184]
R3 terminpt;Microsoft Remote Desktop Input Driver;c:\windows\system32\drivers\terminpt.sys [2010-11-20 25600]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-20 27264]
R3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys [2010-11-20 112640]
R3 VGPU;VGPU;c:\windows\system32\drivers\rdvgkmd.sys [x]
S0 AVGIDSHX;AVGIDSHX;c:\windows\system32\DRIVERS\avgidshx.sys [2013-10-25 147768]
S0 Avglogx;AVG Logging Driver;c:\windows\system32\DRIVERS\avglogx.sys [2013-11-01 222520]
S0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx86.sys [2013-09-10 27448]
S1 Avgdiskx;AVG Disk Driver;c:\windows\system32\DRIVERS\avgdiskx.sys [2013-11-06 120600]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdriverx.sys [2013-11-05 209176]
S1 AVGIDSShim;AVGIDSShim;c:\windows\system32\DRIVERS\avgidsshimx.sys [2013-09-17 22840]
S1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx86.sys [2013-11-01 176952]
S1 Avgtdix;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdix.sys [2013-08-01 193848]
S2 avgwd;AVG WatchDog;c:\program files\AVG\AVG2014\avgwdsvc.exe [2013-09-24 348008]
.
.
Contents of the 'Scheduled Tasks' folder
.
2014-02-05 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-11-25 22:22]
.
2013-11-13 c:\windows\Tasks\DLL-Files.Com Fixer_MONTHLY.job
- c:\program files\Dll-Files.com Fixer\DLLFixer.exe [2013-10-04 23:12]
.
2013-11-16 c:\windows\Tasks\DLL-Files.Com Fixer_Updates.job
- c:\program files\Dll-Files.com Fixer\DLLFixer.exe [2013-10-04 23:12]
.
2014-01-10 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2800602292-341105368-3375444825-1000Core.job
- c:\users\User\AppData\Local\Google\Update\GoogleUpdate.exe [2013-11-13 17:25]
.
2014-01-18 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2800602292-341105368-3375444825-1000UA.job
- c:\users\User\AppData\Local\Google\Update\GoogleUpdate.exe [2013-11-13 17:25]
.
.
------- Supplementary Scan -------
.
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~2\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\User\AppData\Roaming\Mozilla\Firefox\Profiles\7z9wqnrw.default\
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-AVG-Secure-Search-Update_1213b - c:\users\User\AppData\Roaming\AVG 1213b Campaign\AVG-Secure-Search-Update-1213b.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-02-05 14:35:10
ComboFix-quarantined-files.txt 2014-02-05 22:35
.
Pre-Run: 73,252,028,416 bytes free
Post-Run: 73,463,345,152 bytes free
.
- - End Of File - - 3B8671B449173983AAD867A7F5E5B778
A36C5E4F47E84449FF07ED3517B43A31
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Touch
Forum Moderator




Date Joined Jun 2004
Total Posts : 12969
 
   Posted 2/5/2014 5:02 PM (GMT +3)    Quote: My computer constantly shutdown or hang upAlert an admin about: My computer constantly shutdown or hang up
Hi shannemark




Do you know that there is only 1 GB RAM in the computer, you need at least 3 GB ram more to get the computer to run properly



But let's try to make it a little faster ->



Please download
Farbar Recovery Scan Tool

and save it to your Desktop.


Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.




    Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
    Press Scan button.
    It will produce a log called FRST.txt in the same directory the tool is run from.
    Please copy and paste log back here.
    The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe).
    Please also paste that along with the FRST.txt into your reply.


Please read:  Forum Rules
Click here:   Before-posting-a-log
 
Do not PM me with logfiles. They will be deleted. 

 

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