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Jade71
New Member


Date Joined Nov 2008
Total Posts : 8
 
   Posted 11-29-2008 10:28 (GMT +1)    Quote: Need help with virusAlert an admin about: Need help with virus
I tried to download Service Pack 1a and it won't let me.  I was able to get hijackthis and retrieve a log to send you.  It started with redirects online and the Antivirus2009 coming up. I think I have removed the Antivirus2009, but when Bulldog scans after I've been online I continuely have (2)files showing up... SVChost.exe ~ trojan.downloader.JLFR.  What other information do you need to look at?
Here is the hijackthis log:
 
 
Logfile of HijackThis v1.99.1
Scan saved at 3:46:57 PM, on 11/29/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Common Files\Virtual Token\vtserver.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCTRAY.EXE
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\WINDOWS\system32\rundll32.exe
C:\program files\Support.com\bin\tgcmd.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb06.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BullGuard Ltd\BullGuard\BullGuard.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Windows NT\Accessories\wordpad.exe
C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSCM.exe
C:\Program Files\Windows NT\Accessories\wordpad.exe
C:\Program Files\Windows NT\Accessories\wordpad.exe
C:\Documents and Settings\Kristen\My Documents\hijackthis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [ControlCenter] "C:\Program Files\IBM fingerprint software\ctlcntr.exe" /startup
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\\ibmmessages.exe
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [QCTRAY] C:\Program Files\ThinkPad\ConnectUtilities\QCTRAY.EXE
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [tgcmd] "c:\program files\Support.com\bin\tgcmd.exe" /server /nosystray /deaf
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb06.exe
O4 - HKLM\..\Run: [BullGuard] "C:\Program Files\BullGuard Ltd\BullGuard\bullguard.exe" -boot
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Download] "C:\Program Files\Bellsouth\HelpCenter\ssGet.exe" 120 "http://download.fastaccess.com/download/HC43SInstaller.exe" "HC43SInstaller.exe"
O4 - HKCU\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java142\jre\bin\NPJPI142.dll
O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java142\jre\bin\NPJPI142.dll
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\Lenovo\PkgMgr\\PkgMgr.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1199760516625
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: psfus - C:\Program Files\IBM fingerprint software\psfus.dll
O20 - Winlogon Notify: QConGina - C:\WINDOWS\SYSTEM32\QConGina.dll
O20 - Winlogon Notify: tphotkey - C:\WINDOWS\SYSTEM32\tphklock.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: BullGuard LiveUpdate (BgLiveSvc) - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
O23 - Service: BGRaSvc - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\support\bgrasvc.exe
O23 - Service: CaCCProvSP - Unknown owner - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe (file missing)
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SPCSUtilityService - Sprint Spectrum, L.L.C - C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe
O23 - Service: IBM HDD APS Logging Service (TPHDEXLGSVC) - IBM Corporation - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: Protector Suite Virtual Token (vtserver) - UPEK Inc. - C:\Program Files\Common Files\Virtual Token\vtserver.exe
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Touch
Forum Moderator




Date Joined Jun 2004
Total Posts : 14350
 
   Posted 11-30-2008 5:02 (GMT +1)    Quote: Need help with virusAlert an admin about: Need help with virus
Hello smile
 
 
Please download Malwarebytes' Anti-Malware:
 
Or here:
 
 to your desktop.
 
Double-click mbam-setup.exe and follow the prompts to install the program.
                     
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch



Malwarebytes' Anti-Malware, then click Finish.
                     
If an update is found, it will download and install the latest version.
                     
Once the program has loaded, select Perform full scan, then click Scan.
                     
When the scan is complete, click OK, then Show Results to view the results.
 
Be sure that everything is checked, and click Remove Selected.
 
When completed, a log will open in Notepad. Please save it to a convenient location.
 
Run a complete scan with Bullguard.
 
Copy and Paste Malwarebytes log into your next reply, along with a Bullguard log.
 
 
NB: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.


Do NOT post your problem in someone elses thread.
A non-profit, volunteer network.

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Jade71
New Member


Date Joined Nov 2008
Total Posts : 8
 
   Posted 11-30-2008 7:05 (GMT +1)    Quote: Need help with virusAlert an admin about: Need help with virus
The first option didn't work, it wouldn't let me download.  The second would (http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=mncol;pop&cdlPid=10878968).  I was able to download this to my desktop, but I can't install.  When I double clicked on mbam-setup  I receive a box that asks if I want to run?  I click run and nothing happens.  ???
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Touch
Forum Moderator




Date Joined Jun 2004
Total Posts : 14350
 
   Posted 11-30-2008 7:08 (GMT +1)    Quote: Need help with virusAlert an admin about: Need help with virus
Ok. Try this -
 
Download malwarebyte
 
Or here:

Save the file as setup.exe

Run the setup.exe file
When it gets to the final step of the installation it will seem like it froze....it hasn't but it will take anywhere from 15mins to an hour to get through that step so just let it do its thing.
Go into the Malware folder in through Program Files
Rename the mbam.exe or what not file to mab.exe and run it.
Do a full computer scan
Check all and remove/fix/delete them.

Restart your computer and post the log´s
 


Do NOT post your problem in someone elses thread.
A non-profit, volunteer network.

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Jade71
New Member


Date Joined Nov 2008
Total Posts : 8
 
   Posted 11-30-2008 10:19 (GMT +1)    Quote: Need help with virusAlert an admin about: Need help with virus
I followed your instructions and when I came to the end of the installation process it did look like it was frozen.  You said to let it go and that it might take an hour...it's been almost 6 hours...I suspect I've done something wrong???
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Touch
Forum Moderator




Date Joined Jun 2004
Total Posts : 14350
 
   Posted 12-1-2008 9:02 (GMT +1)    Quote: Need help with virusAlert an admin about: Need help with virus
Not necessarily smile
 
Let´s try this scanner -
 
 and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)
 and save it to your desktop.

When you have done this, please boot into Safe Mode (Tap F8 during startup).

Open the extracted folder  - C:\ SDFix  and doubleclick on RunThis.bat to start the script.

Type Y to begin the script. It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot. When you hit any key, your computer will reboot. Your system will take longer that normal to restart as the fixtool will be running and removing files.

When your desktop loads, the utility will complete the removal and display Finished. Press any key again to end the script and load your desktop icons.
 
 
Open the SDFix folder on your desktop and copy and paste the contents of Report.txt 


Do NOT post your problem in someone elses thread.
A non-profit, volunteer network.

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Jade71
New Member


Date Joined Nov 2008
Total Posts : 8
 
   Posted 12-1-2008 3:01 (GMT +1)    Quote: Need help with virusAlert an admin about: Need help with virus
Ughhh...no luck - I can't download it.
Don't know if this info is needed, but when I try to run Malware it is now giving me two errors - Run-time error '0' and Run-time error '440' automation error. 
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Jade71
New Member


Date Joined Nov 2008
Total Posts : 8
 
   Posted 12-2-2008 12:23 (GMT +1)    Quote: Need help with virusAlert an admin about: Need help with virus
Ok, I figured out how to install malware.  I had to do it through safe mode and change the names to Malwar.  then i had to change out of safe mode to be able to change to mab.exe....but i got it to work finally.  Here are the logs:
Malware:
Malwarebytes' Anti-Malware 1.30
Database version: 1306
Windows 5.1.2600 Service Pack 3
12/1/2008 5:50:46 PM
mbam-log-2008-12-01 (17-50-46).txt
Scan type: Full Scan (C:\|)
Objects scanned: 98939
Time elapsed: 22 minute(s), 56 second(s)
Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 3
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 11
Memory Processes Infected:
C:\WINDOWS\system32\drivers\svchost.exe (Heuristics.Reserved.Word.Exploit) -> Failed to unload process.
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\tdss (Trojan.Agent) -> Quarantined and deleted successfully.
Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\svchost.exe (Trojan.FakeAlert.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\85685713120975186604120059297779 (Rogue.Antivirus) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\IEUpdate (Trojan.Agent) -> Quarantined and deleted successfully.
Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: c:\windows\system32\ -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: system32\ -> Quarantined and deleted successfully.
Folders Infected:
(No malicious items detected)
Files Infected:
C:\WINDOWS\system32\drivers\svchost.exe (Trojan.FakeAlert.H) -> Delete on reboot.
C:\WINDOWS\system32\ (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\winsrc.dll (Adware.Toolbar) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\winlogon.old (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSbrsr.dll (Rootkit.Agent) -> Delete on reboot.
C:\WINDOWS\system32\TDSScfum.dll (Rootkit.Agent) -> Delete on reboot.
C:\WINDOWS\system32\TDSSlxwp.dll (Rootkit.Agent) -> Delete on reboot.
C:\WINDOWS\system32\TDSSofxh.dll (Rootkit.Agent) -> Delete on reboot.
C:\WINDOWS\system32\TDSSriqp.dll (Rootkit.Agent) -> Delete on reboot.
C:\WINDOWS\system32\TDSStkdv.log (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\drivers\TDSSpqlt.sys (Rootkit.Agent) -> Delete on reboot.


Bullguard is taking some time - I will send the log as soon as I can






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Jade71
New Member


Date Joined Nov 2008
Total Posts : 8
 
   Posted 12-2-2008 1:00 (GMT +1)    Quote: Need help with virusAlert an admin about: Need help with virus
Here is the Bullguard scan:
BullGuard Scan Report
Scan Profile: "My Computer"
___________________________________________________________

----[  System Info  ]------------
OS Version: Microsoft Windows XP Professional - Service Pack 3 (Build 2600) [1 * x86 CPUs]
Physical memory: 512 MB
System up-time: 0 days, 01 hours, 01 minutes, 25 seconds
BullGuard up-time: 0 days, 00 hours, 59 minutes, 42 seconds
TopLayer Version: 8, 5, 0, 17
FileSpy5 Version: N/A
BdFileSpy Version: 3.12.0.62 built by: WinDDK
BsFileScan Version: 8, 5, 0, 67
Reconn Version: 1.1.0.5 built by: WinDDK
MailProxy Version: 8, 5, 0, 20
AntiVirus Version: 8, 5, 0, 47
----[  Scan Parameters  ]------------
Folders to scan:
    C:\
Excluded folders:
    None
Files to scan:
    None
Scan type:
    [o] Scan all files
    [ ] Scan program files only
    [ ] Scan custom extensions:
    [X] Exclude user extensions: lnk
    [X] Scan boot sectors
    [X] Scan packed files
    [X] Scan archives
    [X] Scan emails
    [X] Scan running processes
    [X] Scan registry
    [X] Scan IE cookies
    [X] Enable heuristic detection
    [ ] Scan default action
___________________________________________________________
Scan Statistics
___________________________________________________________
Scan started: Monday, December 01, 2008 18:54:10
Scan duration: 0 days, 00 hours, 50 minutes, 19 seconds
Completion status: Successful
Total files scanned: 213105
Total files skipped: 48
Identified viruses: 1
Scan speed: 70.59 files/sec
Files skipped:
    C:\5d42c1deaec642d74ef4d7e66be0\SP2GDR\fltlib.dll [Open Failed]
    C:\5d42c1deaec642d74ef4d7e66be0\SP2GDR\fltmc.exe [Open Failed]
    C:\5d42c1deaec642d74ef4d7e66be0\SP2GDR\fltmgr.sys [Open Failed]
    C:\5d42c1deaec642d74ef4d7e66be0\SP2QFE\fltlib.dll [Open Failed]
    C:\5d42c1deaec642d74ef4d7e66be0\SP2QFE\fltmc.exe [Open Failed]
    C:\5d42c1deaec642d74ef4d7e66be0\SP2QFE\fltmgr.sys [Open Failed]
    C:\5d42c1deaec642d74ef4d7e66be0\spmsg.dll [Open Failed]
    C:\5d42c1deaec642d74ef4d7e66be0\spuninst.exe [Open Failed]
    C:\5d42c1deaec642d74ef4d7e66be0\update\branches.inf [Open Failed]
    C:\5d42c1deaec642d74ef4d7e66be0\update\eula.txt [Open Failed]
    C:\5d42c1deaec642d74ef4d7e66be0\update\KB922582.CAT [Open Failed]
    C:\5d42c1deaec642d74ef4d7e66be0\update\spcustom.dll [Open Failed]
    C:\5d42c1deaec642d74ef4d7e66be0\update\update.exe [Open Failed]
    C:\5d42c1deaec642d74ef4d7e66be0\update\update.ver [Open Failed]
    C:\5d42c1deaec642d74ef4d7e66be0\update\updatebr.inf [Open Failed]
    C:\5d42c1deaec642d74ef4d7e66be0\update\update_SP2GDR.inf [Open Failed]
    C:\5d42c1deaec642d74ef4d7e66be0\update\update_SP2QFE.inf [Open Failed]
    C:\5d42c1deaec642d74ef4d7e66be0\update\updspapi.dll [Open Failed]
    C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp [Open Failed]
    C:\Documents and Settings\Kristen\Application Data\Adobe\Acrobat\7.0\Messages\ENU\read0600win_ENUadbe0700b.pdf [Password protected]
    C:\Documents and Settings\Kristen\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat [Open Failed]
    C:\Documents and Settings\Kristen\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG [Open Failed]
    C:\Documents and Settings\Kristen\ntuser.dat [Open Failed]
    C:\Documents and Settings\Kristen\ntuser.dat.LOG [Open Failed]
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat [Open Failed]
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG [Open Failed]
    C:\Documents and Settings\LocalService\NTUSER.DAT [Open Failed]
    C:\Documents and Settings\LocalService\ntuser.dat.LOG [Open Failed]
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat [Open Failed]
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG [Open Failed]
    C:\Documents and Settings\NetworkService\NTUSER.DAT [Open Failed]
    C:\Documents and Settings\NetworkService\ntuser.dat.LOG [Open Failed]
    C:\Program Files\Adobe\Acrobat 7.0\Reader\Messages\ENU\RdrMsgENU.pdf [Password protected]
    C:\Program Files\Adobe\Acrobat 7.0\Reader\Messages\RdrMsgSplash.pdf [Password protected]
    C:\Program Files\Adobe\Acrobat 7.0\Reader\WebSearch\WebSearchENU.pdf [Password protected]
    C:\Program Files\Adobe\Acrobat 7.0\Setup Files\RdrBig710\ENU\Data1.cab=>WebSearchENU.pdf [Password protected]
    C:\Program Files\Adobe\Acrobat 7.0\Setup Files\RdrBig710\ENU\Data1.cab=>RdrMsgENU.pdf [Password protected]
    C:\Program Files\Adobe\Acrobat 7.0\Setup Files\RdrBig710\ENU\Data1.cab=>RdrMsgSplash.pdf [Password protected]
    C:\WINDOWS\system32\config\DEFAULT [Open Failed]
    C:\WINDOWS\system32\config\default.LOG [Open Failed]
    C:\WINDOWS\system32\config\SAM [Open Failed]
    C:\WINDOWS\system32\config\SAM.LOG [Open Failed]
    C:\WINDOWS\system32\config\SECURITY [Open Failed]
    C:\WINDOWS\system32\config\SECURITY.LOG [Open Failed]
    C:\WINDOWS\system32\config\SOFTWARE [Open Failed]
    C:\WINDOWS\system32\config\software.LOG [Open Failed]
    C:\WINDOWS\system32\config\SYSTEM [Open Failed]
    C:\WINDOWS\system32\config\system.LOG [Open Failed]
___________________________________________________________
Infected Files
___________________________________________________________
----[  Infected Files  ]------------
Malware: Trojan.Patched.CK
    C:\Documents and Settings\Kristen\Local Settings\Temp\TDSS8b79.tmp
___________________________________________________________
Suspected Files
___________________________________________________________
----[  Suspected   ]------------
Malware: Hidden file(s)
    C:\Documents and Settings\Kristen\nah_uhgt.exe
    C:\Documents and Settings\Kristen\nah_log.dat
___________________________________________________________
Results after ROUND 0
___________________________________________________________
Scan started: Monday, December 01, 2008 18:03:51
Scan duration: 0 days, 00 hours, 50 minutes, 19 seconds
Infections solved: 0
Infections left: 3
Viruses left: 2
----[   Suspected  ]------------
Malware: Hidden file(s)
    C:\Documents and Settings\Kristen\nah_uhgt.exe
    C:\Documents and Settings\Kristen\nah_log.dat
----[  Files Still Infected  ]------------
Malware: Trojan.Patched.CK
    C:\Documents and Settings\Kristen\Local Settings\Temp\TDSS8b79.tmp
___________________________________________________________
Results after ROUND 1
___________________________________________________________
Scan started: Monday, December 01, 2008 18:54:41
Scan duration: 0 days, 00 hours, 00 minutes, 01 seconds
Infections solved: 0
Infections left: 3
Viruses left: 2
----[   Suspected  ]------------
Malware: Hidden file(s)
    C:\Documents and Settings\Kristen\nah_uhgt.exe
    C:\Documents and Settings\Kristen\nah_log.dat
----[  Files Still Infected  ]------------
Malware: Trojan.Patched.CK
Status:  Disinfect Failed
    C:\Documents and Settings\Kristen\Local Settings\Temp\TDSS8b79.tmp
___________________________________________________________
Results after ROUND 2
___________________________________________________________
Scan started: Monday, December 01, 2008 18:55:02
Scan duration: 0 days, 00 hours, 00 minutes, 00 seconds
Infections solved: 1
Infections left: 2
Viruses left: 1
----[  Files Solved  ]------------
Malware: Trojan.Patched.CK
Status:  Moved To Quarantine
    C:\Documents and Settings\Kristen\Local Settings\Temp\TDSS8b79.tmp
----[   Suspected  ]------------
Malware: Hidden file(s)
    C:\Documents and Settings\Kristen\nah_uhgt.exe
    C:\Documents and Settings\Kristen\nah_log.dat
___________________________________________________________
Results after ROUND 3
___________________________________________________________
Scan started: Monday, December 01, 2008 18:55:02
Scan duration: 0 days, 00 hours, 00 minutes, 00 seconds
Infections solved: 1
Infections left: 2
Viruses left: 1
----[  Files Solved  ]------------
Malware: Trojan.Patched.CK
Status:  Moved To Quarantine
    C:\Documents and Settings\Kristen\Local Settings\Temp\TDSS8b79.tmp
----[   Suspected  ]------------
Malware: Hidden file(s)
    C:\Documents and Settings\Kristen\nah_uhgt.exe
    C:\Documents and Settings\Kristen\nah_log.dat




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Touch
Forum Moderator




Date Joined Jun 2004
Total Posts : 14350
 
   Posted 12-2-2008 6:28 (GMT +1)    Quote: Need help with virusAlert an admin about: Need help with virus
According to the logfiles have you a nasty infection. I´ll therefore suggest you post a combolog ->
 
Please download Combofix:
 
And save to the desktop.

Close all other browser windows.
 
Please connect all your external hard drive/flash drive before running Combofix
 
 
 
Important-> Temporarily disable your anti-virus, real-time protection before performing a scan. They can interfere with combofix or remove some of its embedded files which may cause "unpredictable results". 
 
Double-click on the combofix icon found on your desktop.
 
Please note, that once you start combofix you should not click anywhere on the combofix window as it can cause the program to stall. In fact, when combofix is running, do not touch your computer at all and just take a break as it may take a while for it to complete.  

 When finished, it will produce a logfile located at C:\combofix.txt.

Post the contents of that log in your next reply.


Do NOT post your problem in someone elses thread.
A non-profit, volunteer network.

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Jade71
New Member


Date Joined Nov 2008
Total Posts : 8
 
   Posted 12-2-2008 2:09 (GMT +1)    Quote: Need help with virusAlert an admin about: Need help with virus
When I ran combofix it said it detected that the machine does not have the 'windows recovery console' - what is that and should I go back and do it again and install it?




Here is the log:
ComboFix 08-12-01.01 - Kristen 2008-12-02 7:49:40.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.249 [GMT -5:00]
Running from: c:\documents and settings\Kristen\Desktop\ComboFix.exe
* Created a new restore point
[COLOR=RED][B]WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !![/B][/COLOR]
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\documents and settings\Kristen\nah_log.dat
c:\documents and settings\Kristen\nah_uhgt.exe
c:\windows\system32\ieupdates.exe.tmp
c:\windows\system32\TDSSosvd.dat
c:\windows\system32\winsrc.dll.tmp
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
-------\Legacy_TDSSSERV.SYS
-------\Service_TDSSserv.sys


((((((((((((((((((((((((( Files Created from 2008-11-02 to 2008-12-02 )))))))))))))))))))))))))))))))
.
2008-12-01 16:21 . 2008-12-01 16:21 <DIR> d-------- c:\documents and settings\Kristen\Application Data\Malwarebytes
2008-12-01 16:09 . 2008-12-01 16:09 <DIR> d-------- c:\documents and settings\James\Application Data\BullGuard
2008-12-01 15:59 . 2008-12-01 16:21 <DIR> d-------- c:\program files\Malwar
2008-12-01 15:59 . 2008-12-01 15:59 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-01 15:59 . 2008-10-22 16:10 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2008-12-01 15:59 . 2008-10-22 16:10 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2008-11-29 23:15 . 2005-02-16 11:06 218,112 --a------ c:\program files\HijackThis.exe
2008-11-29 13:05 . 2006-10-24 22:28 <DIR> d-------- c:\documents and settings\James\Application Data\Symantec
2008-11-29 13:05 . 2006-10-24 22:25 <DIR> d-------- c:\documents and settings\James\Application Data\Sonic
2008-11-29 13:05 . 2006-10-24 22:24 <DIR> d-------- c:\documents and settings\James\Application Data\IBM
2008-11-29 13:05 . 2008-11-29 13:05 <DIR> d-------- c:\documents and settings\James
2008-11-27 13:34 . 2008-11-28 16:13 <DIR> d-------- c:\documents and settings\Kristen\Application Data\BullGuard
2008-11-26 18:13 . 2008-11-27 13:27 <DIR> d-------- c:\documents and settings\Randy\Application Data\BullGuard
2008-11-26 18:13 . 2008-12-02 07:55 <DIR> d-------- c:\documents and settings\All Users\Application Data\BullGuard
2008-11-26 18:12 . 2008-11-10 08:51 252,568 --a------ c:\windows\system32\drivers\AfwCore.sys
2008-11-26 18:11 . 2008-11-26 18:11 <DIR> d-------- c:\program files\BullGuard Ltd
2008-11-26 18:11 . 2008-03-13 09:27 52,560 --a------ c:\windows\system32\drivers\BdFileSpy.sys
2008-11-26 12:04 . 2008-11-26 12:15 <DIR> d-------- c:\program files\Windows Live Safety Center
2008-11-13 06:20 . 2008-09-04 12:15 1,106,944 --------- c:\windows\system32\dllcache\msxml3.dll
2008-11-13 06:20 . 2008-10-24 06:21 455,296 --------- c:\windows\system32\dllcache\mrxsmb.sys
2008-11-10 08:51 . 2008-11-10 08:51 30,872 --a------ c:\windows\system32\drivers\afw.sys
2008-11-02 12:45 . 2008-11-02 12:45 <DIR> d-------- c:\documents and settings\All Users\Application Data\Kodak
2008-11-02 12:37 . 2008-11-02 12:37 <DIR> d--hs---- c:\windows\ftpcache
2008-11-02 12:37 . 2008-11-04 19:22 <DIR> d-------- c:\documents and settings\Randy\Application Data\CVS
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-28 19:04 --------- d-----w c:\documents and settings\Randy\Application Data\Intuit
2008-11-28 19:04 --------- d-----w c:\documents and settings\Kristen\Application Data\Intuit
2008-11-28 19:04 --------- d-----w c:\documents and settings\All Users\Application Data\Intuit
2008-11-26 16:34 --------- d-----w c:\program files\Common Files\Intuit
2008-11-20 03:34 296,090 ----a-w c:\documents and settings\Randy\HC43SInstaller.exe
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-04 13:22 --------- d-----w c:\program files\MySpace
2008-10-03 22:19 --------- d-----w c:\documents and settings\Randy\Application Data\MySpace
2008-10-02 04:37 --------- d-----w c:\documents and settings\Kristen\Application Data\MySpace
2008-04-27 05:11 296,089 ----a-w c:\documents and settings\Kristen\HC43SInstaller.exe
2007-07-07 21:50 0 ----a-w c:\documents and settings\Randy\HCUpgrade3.1.exe
2007-02-17 06:20 800,272 ----a-w c:\documents and settings\Randy\ppctl.dll
.
------- Sigcheck -------
2004-08-04 08:00 502272 01c3346c241652f43aed8e2149881bfe c:\windows\$NtServicePackUninstall$\winlogon.exe
2008-04-13 19:12 507904 ed0ef0a136dec83df69f04118870003e c:\windows\ServicePackFiles\i386\winlogon.exe
2008-11-26 09:38 507904 3969440ba384d35317dbbdeeaae641ce c:\windows\system32\winlogon.exe
2004-08-04 08:00 295424 b60c877d16d9c880b952fda04adf16e6 c:\windows\$NtServicePackUninstall$\termsrv.dll
2008-04-13 19:12 295424 ff3477c03be7201c294c35f684b3479f c:\windows\ServicePackFiles\i386\termsrv.dll
2008-11-26 09:38 295424 63999d0abd8dabfd76a9c07f6e104868 c:\windows\system32\termsrv.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ibmmessages"="c:\program files\IBM\Messages By IBM\ibmmessages.exe" [2004-08-06 442368]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"BullGuard"="c:\program files\BullGuard Ltd\BullGuard\BullGuard.exe" [2008-11-12 304464]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-11-08 110592]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-11-08 512000]
"TPKMAPHELPER"="c:\program files\ThinkPad\Utilities\TpKmapAp.exe" [2004-02-04 897024]
"TPHOTKEY"="c:\progra~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe" [2005-04-04 94208]
"ControlCenter"="c:\program files\IBM fingerprint software\ctlcntr.exe" [2005-04-12 286821]
"EZEJMNAP"="c:\progra~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe" [2005-03-23 217088]
"SoundMAXPnP"="c:\program files\Analog Devices\SoundMAX\SMax4PNP.exe" [2004-10-14 1388544]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-05-11 344064]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 110592]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-09-02 127035]
"ibmmessages"="c:\program files\IBM\Messages By IBM\\ibmmessages.exe" [2004-08-06 442368]
"IBMPRC"="c:\ibmtools\UTILS\ibmprc.exe" [2005-04-27 90112]
"QCTRAY"="c:\program files\ThinkPad\ConnectUtilities\QCTRAY.EXE" [2005-03-18 745472]
"QCWLICON"="c:\program files\ThinkPad\ConnectUtilities\QCWLICON.EXE" [2005-03-18 86016]
"PWRMGRTR"="c:\progra~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL" [2005-04-14 139264]
"BLOG"="c:\progra~1\ThinkPad\UTILIT~1\BatLogEx.DLL" [2005-04-14 208896]
"tgcmd"="c:\program files\Support.com\bin\tgcmd.exe" [2002-04-12 1564737]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb06.exe" [2002-07-11 188416]
"BullGuard"="c:\program files\BullGuard Ltd\BullGuard\bullguard.exe" [2008-11-12 304464]
"TpShocks"="TpShocks.exe" [2005-04-05 c:\windows\system32\TpShocks.exe]
"TP4EX"="tp4ex.exe" [2004-11-12 c:\windows\system32\TP4EX.exe]
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-04-23 29696]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-10-24 24576]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\psfus]
2005-04-12 19:39 110179 c:\program files\IBM fingerprint software\psfus.dll
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\QConGina]
2005-03-18 06:07 262144 c:\windows\system32\QConGina.dll
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tphotkey]
2004-08-12 23:11 24576 c:\windows\system32\tphklock.dll
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ scecli pwdmon
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\BgMainSvc]
@="Service"
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
R0 Shockprf;Shockprf;c:\windows\system32\drivers\Shockprf.sys [2006-10-24 59776]
R0 TPDiskPM;TPDiskPM;c:\windows\system32\drivers\TPDiskPM.sys [2006-10-24 14208]
R1 ANC;ANC;c:\windows\system32\drivers\ANC.SYS [2006-10-24 11520]
R1 IBMTPCHK;IBMTPCHK;c:\windows\system32\drivers\IBMBLDID.SYS [2006-10-24 2432]
R1 ShockMgr;ShockMgr;c:\windows\system32\drivers\ShockMgr.sys [2006-10-24 4608]
R1 TPPWRIF;TPPWRIF;c:\windows\system32\drivers\Tppwrif.sys [2006-10-24 4442]
R2 BdFileSpy;BullGuard File Monitor Driver;\??\c:\windows\system32\drivers\BdFileSpy.sys [2008-11-26 52560]
R2 BsFileScan;BullGuard File Scan Service;c:\windows\System32\svchost.exe -k BullGuard [1980-01-01 14336]
R2 BsFire;BullGuard Firewall Service;c:\windows\System32\svchost.exe -k BullGuard [1980-01-01 14336]
R2 ibmfilter;ibmfilter;\??\c:\windows\system32\drivers\ibmfilter.sys [2005-04-27 63616]
R2 SmiHlp;SMI helper driver;\??\c:\program files\IBM fingerprint software\smihlp.sys [2005-04-12 3328]
R3 afw;Agnitum firewall driver;c:\windows\system32\DRIVERS\afw.sys [2008-11-10 30872]
R3 AfwCore;Agnitum Firewall Core Driver;\??\c:\windows\system32\Drivers\AfwCore.sys [2008-11-26 252568]
R3 Reconn;BullGuard Email Monitor;\??\c:\program files\BullGuard Ltd\BullGuard\Reconn.sys [2008-07-29 16984]
R3 TPInput;TPInput;c:\windows\system32\DRIVERS\TPInput.sys [2006-10-24 6016]
R3 TPM11;NSC Integrated Trusted Platform Module 1.1;c:\windows\system32\DRIVERS\nsctpm11.sys [1980-01-01 14336]
S3 BGRaSvc;BGRaSvc;"c:\program files\BullGuard Ltd\BullGuard\support\bgrasvc.exe" [2008-07-29 73728]
S3 QCNDISIF;QCNDISIF;c:\windows\system32\drivers\qcndisif.SYS [2006-10-24 12288]
S3 WAM;Wicked Access by Mark;\??\c:\program files\IBM\IBM Rapid Restore Ultra\WAM.sys []
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
BullGuard REG_MULTI_SZ BgMainSvc BsFileScan BsMailProxy BsFire
.
Contents of the 'Scheduled Tasks' folder
2008-12-02 c:\windows\Tasks\PMTask.job
- c:\progra~1\ThinkPad\UTILIT~1\PWMIDTSK.EXE [2005-04-14 04:01]
.
- - - - ORPHANS REMOVED - - - -
HKCU-Run-Download - c:\program files\Bellsouth\HelpCenter\ssGet.exe 120 http://download.fastaccess.com/download/HC43SInstaller.exe
HKLM-Run-Malwarebytes Anti-Malware (reboot) - c:\program files\Malwar\mbam.exe




**************************************************************************
catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-02 07:54:34
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
- - - - - - - > 'winlogon.exe'(1620)
c:\windows\system32\vrlogon.dll
c:\program files\IBM fingerprint software\ExtVapi.dll
c:\program files\Common Files\Virtual Token\psutil.dll
c:\program files\Common Files\Virtual Token\resmgr.dll
c:\program files\Common Files\Virtual Token\Remote.dll
c:\program files\Common Files\Virtual Token\passport.dll
c:\windows\system32\Ati2evxx.dll
c:\program files\IBM fingerprint software\psfus.dll
c:\windows\system32\tphklock.dll
c:\program files\Common Files\Virtual Token\config.dll
c:\program files\Common Files\Virtual Token\LocPass.dll
c:\program files\Common Files\Virtual Token\SBioPass.dll
c:\program files\Common Files\Virtual Token\psdlg.dll
c:\program files\Common Files\Virtual Token\BGTcVer.dll
c:\program files\Common Files\Virtual Token\BTcVer.dll
- - - - - - - > 'lsass.exe'(1676)
c:\windows\system32\pwdmon.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Virtual Token\vtserver.exe
c:\windows\system32\ibmpmsvc.exe
c:\windows\system32\ati2evxx.exe
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\program files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
c:\program files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
c:\windows\system32\QCONSVC.EXE
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\Analog Devices\SoundMAX\SMAgent.exe
c:\program files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe
c:\windows\system32\TPHDEXLG.exe
c:\windows\system32\TpKmpSvc.exe
c:\windows\system32\wdfmgr.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\ati2evxx.exe
c:\program files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
c:\program files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
c:\progra~1\ThinkPad\CONNEC~1\QCTRAY.EXE
c:\windows\system32\rundll32.exe
c:\program files\BellSouth\HelpCenter\SSGet.exe
.
**************************************************************************
.
Completion time: 2008-12-02 7:56:56 - machine was rebooted
ComboFix-quarantined-files.txt 2008-12-02 12:56:50
Pre-Run: 64,726,978,560 bytes free
Post-Run: 64,792,219,648 bytes free
210 --- E O F --- 2008-11-13 22:52:21
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Touch
Forum Moderator




Date Joined Jun 2004
Total Posts : 14350
 
   Posted 12-4-2008 8:49 (GMT +1)    Quote: Need help with virusAlert an admin about: Need help with virus
How are things running now ?


Do NOT post your problem in someone elses thread.
A non-profit, volunteer network.

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Jade71
New Member


Date Joined Nov 2008
Total Posts : 8
 
   Posted 12-5-2008 4:08 (GMT +1)    Quote: Need help with virusAlert an admin about: Need help with virus
Better I guess...I'm not getting re-directed when I search and it seems I can download now, but it also seems slow to start and shut down.  Are you telling me that my "Mr. Nasty Virus" is gone??
Touch - you are my hero!!  Thank you, thank you, but what do I do now??  Do I need to go back and download the stuff I couldn't before??  Do I need to clean up stuff??   
  
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Touch
Forum Moderator




Date Joined Jun 2004
Total Posts : 14350
 
   Posted 12-6-2008 8:25 (GMT +1)    Quote: Need help with virusAlert an admin about: Need help with virus
If bullguard come up clean after a scan - are Mr. Nasty Virus" gone smile
We´ll remove combofix, and I suggest you keep malwarebyte as a scanner.
  • We will also clear your existing system restore points and establish a new clean restore point:
Go to Start > All Programs > Accessories > System Tools > System Restore
Select Create a restore point, and Ok it.
Next, go to Start > Run and type in cleanmgr
Select the More options tab
Choose the option to clean up system restore and OK it.

This will remove all restore points except the new one you just created.
 
Uninstall ComboFix

Go to Start->Run, and type in ComboFix /u
Make sure there is a space between ComboFix and /u
Click Enter

This will ->
Uninstall ComboFix. Delete its related folders and files.
Reset your clock settings. Hide file extensions.
Hide the system/hidden files.
 
Also, please read this article by Tony Klein: How I got Infected in the First Place
 
If you have any comments or questions, feel free to post bak


Do NOT post your problem in someone elses thread.
A non-profit, volunteer network.

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