I am having some problems getting rid of this Proxy Trojan. I have ran AVG and Nortin Anti-virus. I have tried to follow the symatec version of getting rid of a backdoor Trojan and I am still infected. Please help.
Are you familiar with regedit at all? if not my suggestion is scrap norton, disable AVG, (temporarily) download Bullguard and scan if it don't delete it, it will probably move it so you can delete it, if that fails you can send the scan logs to firstname.lastname@example.org and they will tell you how to rid yourself of that VILE FILE!
I downloaded BULLGUARD and it found 2 viruses and said it deleted them. Today I uninstalled bullguard because I like to use my Sygate Firewall instead. Now my AVG just left a message saying the proxy virus is still there.
There's two ways the easiest since your scan logs will come up in notepad is to highlight the whole log and then right click, click on copy, then with your email account open right click where you type the message and click paste. and it should be there. the other way is to save it as a file to your desktop then drag and drop it into your email as a attachment.
Try my original solution, Download bullguard and scan then send scan logs to email@example.com they can really help they've helped me out several times. Just be sure to either uninstall or disable any other antivirus software two Active programs on the same machine causes conflict.
I have a 98 PC with this trojan proxy.5.at with the same issues as the others in this thread but when I ran the bullguard it did not detect any viruses. Without that I cannot send a log into bullguard, have you found out any more info. on this virus? It only comes up when you use IE. Any other suggestions?
Previous threads have said that Bullguard has some problems with 98.
One suggestion is to get CWShredder and run it. that may clean it from IE. You may also try uninstalling and then reinstall IE if you have a 98 disc.
HijackThis is also good, but I do not know how it works with 98. One problem is that you need to pick what to delete, and some of the offerings are critical dll's. The name should give you a fairly good clue. If not, try looking them up on the web if you have any doubts.
I'm using mozilla and firefox in the computer, but you need IE for somethings, like windows update. Tge question, it's how to take out the virus from the computer, because when you use the IE, you have again the virus in your computer
Email bullguard.com for the answer cause honestly not sure, the address is firstname.lastname@example.org they should be able to help. as far as 98 goes they need to know that as well for the ones runing XP you can probably go into regedit and delete the files if your familiar with it, if not then really don't try.