Please note that Torch is a plugin that takes over Google Chrome. As it slows your browsing it is recommended to remove it from your Control Panel ->Add and Remove programs section. Alternatively, you can run an AdwCleanerscan to remove all browser add-ons and toolbars from your browsers.
Thanks for you help Robert, I realise Torch is chrome based but is it still a plugin when there's no other browser installed and the Torch browser was downloaded separately as a whole and singular piece of software directly from the torch website?
Also, with all the time we've had bullguard and torch running on the same laptop there's never been a conflict, and we want to keep using torch, so is there a way to simply stop the conflict and keep both? E.g. preset bullguard to accept the exe file so the alert doesn't appear at all.
You can disable the Antivirus module and update Torch. Next, go to Settings ->Advanced ->Antivirus ->Tuning and check the Files/Folders box, then add Torch's folder to the list of files excluded from scanning. Finally, turn the Antivirus module back on.