Google.com not working

Posted 11/2/2013 7:04 AM
#96150
User avatar

beasty513 Member

Date Joined Nov 2016
Total Posts: 1
Hello. <br/> <br/> <br/> <br/> <br/> <br/>Google is not working. <br/> <br/> <br/> <br/> <br/> <br/>Won't show on any of the browsers. <br/> <br/> <br/> <br/> <br/> <br/> <br/> <br/>========================================= <br/> <br/> <br/> <br/> <br/> <br/> <br/> <br/>Here is my ComboFix log: <br/> <br/> <br/> <br/>ComboFix 13-11-01.03 - User 11/02/2013 2:21.2.1 - x86 <br/>Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.2038.1315 [GMT -4:00] <br/>Running from: c:\users\User\Desktop\ComboFix.exe <br/>SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} <br/> <br/> <br/> <br/> <br/> <br/>((((((((((((((((((((((((( Files Created from 2013-10-02 to 2013-11-02 ))))))))))))))))))))))))))))))) <br/>. <br/>. <br/>2073-10-27 15:55 . 2004-08-24 19:27 375808 ----a-w- c:\program files\Microsoft Games\Halo Custom Edition\binkw32.dll <br/>2013-11-02 06:46 . 2013-11-02 06:47 -------- d-----w- c:\users\User\AppData\Local\temp <br/>2013-11-02 06:46 . 2013-11-02 06:46 -------- d-----w- c:\users\User2\AppData\Local\temp <br/>2013-11-02 06:46 . 2013-11-02 06:46 -------- d-----w- c:\users\Public\AppData\Local\temp <br/>2013-11-02 06:46 . 2013-11-02 06:46 -------- d-----w- c:\users\Guest\AppData\Local\temp <br/>2013-11-02 06:46 . 2013-11-02 06:46 -------- d-----w- c:\users\Guest.User-PC\AppData\Local\temp <br/>2013-11-02 06:46 . 2013-11-02 06:46 -------- d-----w- c:\users\Fix\AppData\Local\temp <br/>2013-11-02 06:46 . 2013-11-02 06:46 -------- d-----w- c:\users\Default\AppData\Local\temp <br/>2013-11-02 06:46 . 2013-11-02 06:46 -------- d-----w- c:\windows\system32\config\systemprofile\AppData\Local\temp <br/>2013-11-01 19:29 . 2004-09-09 02:17 58880 ----a-w- c:\windows\system32\dbrename7.exe <br/>2013-11-01 19:28 . 2001-09-05 09:18 225280 ------w- c:\program files\Common Files\InstallShield\IScript\IScript.dll <br/>2013-11-01 19:28 . 2001-09-05 09:14 176128 ------w- c:\program files\Common Files\InstallShield\engine\6\Intel 32\iuser.dll <br/>2013-11-01 19:28 . 2001-09-05 09:13 32768 ------w- c:\program files\Common Files\InstallShield\engine\6\Intel 32\objectps.dll <br/>2013-11-01 19:28 . 2001-09-05 09:18 77824 ----a-w- c:\program files\Common Files\InstallShield\engine\6\Intel 32\ctor.dll <br/>2013-11-01 19:28 . 2000-01-04 10:39 212992 ----a-w- c:\program files\Common Files\InstallShield\engine\6\Intel 32\ILog.dll <br/>2013-11-01 19:28 . 2002-07-25 20:07 614532 ----a-w- c:\program files\Common Files\InstallShield\engine\6\Intel 32\IKernel.exe <br/>2013-11-01 19:11 . 2013-11-01 19:11 846864 ----a-w- c:\program files\Internet Explorer\IE10-Windows6.1-en-us.exe <br/>2013-11-01 08:19 . 2013-11-01 08:19 -------- d-----w- c:\users\User2\AppData\Local\avgchrome <br/>2013-10-31 17:39 . 2013-10-31 17:39 -------- d-----w- c:\users\User\AppData\Roaming\MaskMyIP <br/>2013-10-31 17:39 . 2013-10-31 17:39 -------- d-----w- c:\programdata\MaskMyIP <br/>2013-10-14 21:19 . 2013-10-14 21:19 -------- d-----w- c:\windows\system32\Extensions <br/>2013-10-14 21:19 . 2013-10-14 21:19 -------- d-----w- c:\windows\system32\searchplugins <br/>2013-10-14 21:01 . 2013-10-14 21:01 -------- d-----w- c:\users\User\AppData\Local\avgchrome <br/>2013-10-14 09:10 . 2013-10-28 14:01 -------- d-----w- c:\programdata\BitGuard <br/>2013-10-14 09:10 . 2013-10-14 09:10 -------- d-----w- c:\program files\Delta <br/>2013-10-14 09:10 . 2013-10-14 09:10 -------- d-----w- c:\users\User\AppData\Roaming\Delta <br/>2013-10-14 09:10 . 2013-10-14 09:10 -------- d-----w- c:\users\User\AppData\Roaming\BabSolution <br/>2013-10-14 09:08 . 2013-10-14 09:08 -------- d-----w- c:\programdata\Babylon <br/>. <br/>. <br/>. <br/>(((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) <br/>. <br/>2013-09-30 20:04 . 2013-09-30 20:03 728960 ----a-w- C:\SpyHunter-Installer_exe <br/>2013-09-30 19:45 . 2013-09-30 19:44 728960 ----a-w- c:\program files\SpyHunter-Installer_exe <br/>2013-03-07 14:31 . 2013-03-08 04:15 263064 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll <br/>. <br/>. <br/>((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) <br/>. <br/>. <br/>*Note* empty entries & legit default entries are not shown <br/>REGEDIT4 <br/>. <br/>[HKEY_LOCAL_MACHINE\SOFTWARE\~\Browser Helper Objects\{b920380d-fbe7-45c7-96ab-37e9870a566c}] <br/>2013-07-17 08:13 226592 ----a-w- c:\program files\InternetHelper3\prxtbInt2.dll <br/>. <br/>[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar] <br/>"{b920380d-fbe7-45c7-96ab-37e9870a566c}"= "c:\program files\InternetHelper3\prxtbInt2.dll" [2013-07-17 226592] <br/>. <br/>[HKEY_CLASSES_ROOT\clsid\{b920380d-fbe7-45c7-96ab-37e9870a566c}] <br/>. <br/>[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser] <br/>"{B920380D-FBE7-45C7-96AB-37E9870A566C}"= "c:\program files\InternetHelper3\prxtbInt2.dll" [2013-07-17 226592] <br/>. <br/>[HKEY_CLASSES_ROOT\clsid\{b920380d-fbe7-45c7-96ab-37e9870a566c}] <br/>. <br/>[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro1 (ErrorConflict)] <br/>@="{8BA85C75-763B-4103-94EB-9470F12FE0F7}" <br/>[HKEY_CLASSES_ROOT\CLSID\{8BA85C75-763B-4103-94EB-9470F12FE0F7}] <br/>2012-12-28 22:19 2042528 ----a-w- c:\program files\Microsoft Office 15\root\office15\grooveex.dll <br/>. <br/>[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro2 (SyncInProgress)] <br/>@="{CD55129A-B1A1-438E-A425-CEBC7DC684EE}" <br/>[HKEY_CLASSES_ROOT\CLSID\{CD55129A-B1A1-438E-A425-CEBC7DC684EE}] <br/>2012-12-28 22:19 2042528 ----a-w- c:\program files\Microsoft Office 15\root\office15\grooveex.dll <br/>. <br/>[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro3 (InSync)] <br/>@="{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}" <br/>[HKEY_CLASSES_ROOT\CLSID\{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}] <br/>2012-12-28 22:19 2042528 ----a-w- c:\program files\Microsoft Office 15\root\office15\grooveex.dll <br/>. <br/>[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] <br/>"Skype"="c:\program files\Skype\Phone\Skype.exe" [2013-10-02 20472992] <br/>. <br/>[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] <br/>"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-23 141848] <br/>"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-23 173592] <br/>"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-23 150552] <br/>"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-06-20 1316136] <br/>"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-09-23 35760] <br/>"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352] <br/>"XboxStat"="c:\program files\Microsoft Xbox 360 Accessories\XboxStat.exe" [2009-09-30 718688] <br/>"SearchProtectAll"="c:\program files\SearchProtect\bin\cltmng.exe" [2013-09-22 3470624] <br/>"DivXMediaServer"="c:\program files\DivX\DivX Media Server\DivXMediaServer.exe" [2013-01-30 450560] <br/>"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2013-02-13 1263952] <br/>"pcreg"="c:\program files\wrapper_inst\service.exe" [2013-09-26 346720] <br/>. <br/>c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\ <br/>McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\3.8.130\SSScheduler.exe [2013-9-6 273296] <br/>. <br/>[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] <br/>"ConsentPromptBehaviorAdmin"= 0 (0x0) <br/>"ConsentPromptBehaviorUser"= 0 (0x0) <br/>"EnableLUA"= 0 (0x0) <br/>"EnableUIADesktopToggle"= 0 (0x0) <br/>"EnableVirtualization"= 0 (0x0) <br/>"PromptOnSecureDesktop"= 0 (0x0) <br/>. <br/>[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows] <br/>"AppInit_DLLs"=c:\progra~2\BitGuard\271769~1.27\{C16C1~1\BitGuard.dll <br/>. <br/>[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32] <br/>"aux"=wdmaud.drv <br/>. <br/>[HKEY_LOCAL_MACHINE\software\microsoft\security center] <br/>"AntiVirusOverride"=dword:00000001 <br/>"FirewallOverride"=dword:00000001 <br/>. <br/>R2 pcregservice;pcregservice Service;c:\program files\wrapper_inst\file_to_run.exe [2013-09-26 25088] <br/>R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [2013-09-05 171680] <br/>R3 BTCFilterService;USB Networking Driver Filter Service;c:\windows\system32\DRIVERS\motfilt.sys [2009-01-29 6016] <br/>R3 esgiguard;esgiguard;c:\program files\Enigma Software Group\SpyHunter\esgiguard.sys [x] <br/>R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\3.8.130\McCHSvc.exe [2013-09-06 235216] <br/>R3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\DRIVERS\motccgp.sys [2009-06-19 19712] <br/>R3 motccgpfl;MotCcgpFlService;c:\windows\system32\DRIVERS\motccgpfl.sys [2009-01-29 8320] <br/>R3 Motousbnet;Motorola USB Networking Driver Service;c:\windows\system32\DRIVERS\Motousbnet.sys [2010-04-01 23424] <br/>R3 motusbdevice;Motorola USB Dev Driver;c:\windows\system32\DRIVERS\motusbdevice.sys [2010-01-25 9472] <br/>R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-09-01 1343400] <br/>S2 BitGuard;BitGuard;c:\programdata\BitGuard\2.7.1769.27\{c16c1ccb-1111-4e5c-a2f3-533ad2fec8e8}\BitGuard.exe [2013-10-22 2864096] <br/>S2 CltMngSvc;Search Protect by Conduit Updater;c:\program files\SearchProtect\bin\CltMngSvc.exe [2013-02-20 93984] <br/>S2 OfficeSvc;Microsoft Office Service;c:\program files\Microsoft Office 15\ClientX86\integratedoffice.exe [2012-09-11 1034880] <br/>S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2009-03-02 139776] <br/>. <br/>. <br/>[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}] <br/>2013-10-17 12:03 1185744 ----a-w- c:\program files\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe <br/>. <br/>Contents of the 'Scheduled Tasks' folder <br/>. <br/>2013-11-02 c:\windows\Tasks\dsmonitor.job <br/>- c:\program files\Uniblue\DriverScanner\dsmonitor.exe [2013-03-19 18:47] <br/>. <br/>2013-11-02 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job <br/>- c:\program files\Google\Update\GoogleUpdate.exe [2011-09-01 18:19] <br/>. <br/>2013-11-02 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job <br/>- c:\program files\Google\Update\GoogleUpdate.exe [2011-09-01 18:19] <br/>. <br/>. <br/>------- Supplementary Scan ------- <br/>. <br/>uStart Page = hxxp://bing.com/ <br/>LSP: c:\windows\system32\Sendori.dll <br/>TCP: DhcpNameServer = 65.32.5.74 65.32.5.75 <br/>TCP: Interfaces\{D04157B8-85C4-4BB4-8DE7-EC3AE689CEB0}: NameServer = 216.146.35.240,216.146.36.240,65.32.1.65,65.43.1.70 <br/>TCP: Interfaces\{D04157B8-85C4-4BB4-8DE7-EC3AE689CEB0}\2456C6B696E6E243246433: NameServer = 216.146.35.240,216.146.36.240,65.32.1.65,65.43.1.70 <br/>TCP: Interfaces\{D04157B8-85C4-4BB4-8DE7-EC3AE689CEB0}\25F646567716970223: NameServer = 216.146.35.240,216.146.36.240,65.32.1.65,65.43.1.70 <br/>TCP: Interfaces\{D04157B8-85C4-4BB4-8DE7-EC3AE689CEB0}\25F646567716971303: NameServer = 216.146.35.240,216.146.36.240,65.32.1.65,65.43.1.70 <br/>TCP: Interfaces\{D04157B8-85C4-4BB4-8DE7-EC3AE689CEB0}\27F6465677169733: NameServer = 216.146.35.240,216.146.36.240,65.32.1.65,65.43.1.70 <br/>TCP: Interfaces\{D04157B8-85C4-4BB4-8DE7-EC3AE689CEB0}\341626C65675966496: NameServer = 216.146.35.240,216.146.36.240,65.32.1.65,65.43.1.70 <br/>TCP: Interfaces\{D04157B8-85C4-4BB4-8DE7-EC3AE689CEB0}\66363677962756C6563737E65647: NameServer = 216.146.35.240,216.146.36.240,65.32.1.65,65.43.1.70 <br/>TCP: Interfaces\{D04157B8-85C4-4BB4-8DE7-EC3AE689CEB0}\C696E6B6379737: NameServer = 216.146.35.240,216.146.36.240,65.32.1.65,65.43.1.70 <br/>FF - ProfilePath - c:\users\User\AppData\Roaming\Mozilla\Firefox\Profiles\yavvfdvw.default\ <br/>FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3007394&SearchSource=3&q={searchTerms} <br/>FF - prefs.js: browser.search.selectedEngine - WhiteSmoke Bar Customized Web Search <br/>FF - prefs.js: browser.startup.homepage - hxxp://www.delta-search.com/?babsrc=HP_ss&mntrId=3041001B9E4BA541&affID=125361&tsp=5035 <br/>FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3007394&SearchSource=2&q= <br/>FF - prefs.js: network.proxy.type - 0 <br/>FF - ExtSQL: 2013-10-14 05:10; [url=ffxtlbr@delta.com]ffxtlbr@delta.com[/url]; c:\users\User\AppData\Roaming\Mozilla\Firefox\Profiles\yavvfdvw.default\extensions\ffxtlbr@delta.com <br/>FF - ExtSQL: !HIDDEN! 2011-10-29 11:03; [url=textlinks@epicplay.com]textlinks@epicplay.com[/url]; c:\users\User\AppData\Roaming\Mozilla\Extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\textlinks@epicplay.com <br/>FF - ExtSQL: !HIDDEN! 2013-03-04 22:45; [url=infoatoms@infoatoms.com]infoatoms@infoatoms.com[/url]; c:\program files\Mozilla FireFox\extensions\infoatoms@infoatoms.com <br/>FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false <br/>FF - user.js: extensions.delta.tlbrSrchUrl - <br/>FF - user.js: extensions.delta.id - 30410dce000000000000001b9e4ba541 <br/>FF - user.js: extensions.delta_i.babTrack - affID=125361&tsp=5035 <br/>FF - user.js: extensions.delta_i.babExt - <br/>FF - user.js: extensions.delta_i.srcExt - ss <br/>FF - user.js: extensions.delta.autoRvrt - false <br/>FF - user.js: extensions.delta.rvrt - false <br/>FF - user.js: extensions.delta.newTab - false <br/>. <br/>- - - - ORPHANS REMOVED - - - - <br/>. <br/>Toolbar-Locked - (no file) <br/>HKCU-Run-SearchProtect - c:\users\User\AppData\Roaming\SearchProtect\bin\cltmng.exe <br/>HKLM-Run-Sendori Tray - c:\program files\Sendori\SendoriTray.exe <br/>HKLM-Run-AS2014 - c:\programdata\9npDn373\9npDn373.exe <br/>AddRemove-ZDaemon - c:\users\User\Doom\uninstall.exe <br/>. <br/>. <br/>. <br/>--------------------- LOCKED REGISTRY KEYS --------------------- <br/>. <br/>[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings] <br/>@Denied: (A) (Users) <br/>@Denied: (A) (Everyone) <br/>@Allowed: (B 1 2 3 4 5) (S-1-5-20) <br/>"BlindDial"=dword:00000000 <br/>"MSCurrentCountry"=dword:000000b5 <br/>. <br/>[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings] <br/>@Denied: (A) (Users) <br/>@Denied: (A) (Everyone) <br/>@Allowed: (B 1 2 3 4 5) (S-1-5-20) <br/>"BlindDial"=dword:00000000 <br/>. <br/>[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security] <br/>@Denied: (Full) (Everyone) <br/>. <br/>Completion time: 2013-11-02 02:52:59 <br/>ComboFix-quarantined-files.txt 2013-11-02 06:52 <br/>ComboFix2.txt 2013-04-09 19:02 <br/>. <br/>Pre-Run: 28,946,227,200 bytes free <br/>Post-Run: 29,276,557,312 bytes free <br/>. <br/>- - End Of File - - A187F421959D94D3D998289D96A04721 <br/>A36C5E4F47E84449FF07ED3517B43A31 <br/> <br/> <br/> <br/> <br/>================================================== <br/> <br/> <br/> <br/>I don't know what the root cause is. <br/> <br/> <br/> <br/> <br/> <br/>Thanks in advance.... :-)
Posted 11/2/2013 10:42 AM
#96152
User avatar

Advanced member

Here is a guide that you can follow to remove any toolbars, add-ons, extensions, from your browser and computer: <br/>http://www.bullguard.com/support/tech-guides/how-to-remove-browser-toolbars.aspx <br/>Note: You should remove anything that you did not install yourself (Babylon, Delta Search, WhiteSmoke Bar Customized Web Search) <br/> <br/>Also, I recommend that you reset Internet Options as seen in this guide: http://support.microsoft.com/kb/923737
Andreea-Luciana Ostache
Support Team Leader
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted 12/16/2013 11:16 AM
#96307
User avatar

rozermartin Valued member

Date Joined Nov 2016
Total Posts: 20
Well that also worked. Thanks Andreea.... <br/>And Beasty, if that issue is going on with Google only then you may try loading the encrypted page for Google by addressing encrypted.google.com in the browser bar.
  • Unread posts or replies
  • No unread posts or replies
  • Unread Posts (Read Only Forum)
  • No Unread Posts (Read Only Forum)

Forum Information

Currently it is Friday, December 9, 2016, 10:10 PM (GMT +1)
There are a total of 61,163 posts in 13,450 threads.
In the last 3 days there were 1 new threads and 3 reply posts.

Who's online

This forum has 37,969 registered members. Please welcome our newest member, Heisenberg.
There are currently no users on-line.