HELP Removing Virus that Malwarebytes can't catch

Posted 7/16/2014 6:46 PM
#97380
User avatar

dana@edu Member

Date Joined Nov 2016
Total Posts: 1
My desktop (Dell Optiplex 780/Vista OS) is infected with a virus that keeps placing my %AppData% folder onto the desktop. Shortly after I notice that it's been placed on the desktop, my internet goes out. I have Malwarebytes and Microsoft Sec. Essentials and neither are detecting it. I installed and ran AdwCleaner, and it gets me to the point where I can get back online, but this virus regenerates, so I've had to do this everyday for the last three days. Also it is blocking my firewall settings, so I am unable to turn it back on. Please help me remove any and all viruses from my pc. It is imperative as i work from home and am in school. So with out my pc I'm majorly screwed.[2] [/2]
Posted 7/17/2014 11:32 AM
#97384
User avatar

Touch Advanced member

Date Joined Nov 2016
Total Posts: 12976
Hi and welcome :smile: <br/> <br/> <br/> <br/> <br/> <br/>Please download <br/>Farbar Recovery Scan Tool <br/>and save it to your Desktop. <br/> <br/> <br/>[color=green]Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. <br/>Only one of them will run on your system, that will be the right version.[/color] <br/> <br/> <br/>[LIST] <br/>Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer. <br/>Press Scan button. <br/>It will produce a log called FRST.txt in the same directory the tool is run from. <br/>Please copy and paste log back here. <br/>The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply. <br/>[/LIST]

[color=black face="Courier New" sab="311">[2]Click here: Before-posting-a-log[/2][/url]

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Do not PM me with logfiles. They will be deleted.


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