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Internet and now programs too are running sooooo slow! HELP please or the monitor gets it ;)

Posted 9/15/2011 5:59 PM
#92295
User avatar

Lea Valued member

Date Joined Nov 2016
Total Posts: 25
So I use Firefox and at first it seemed as if when the new Yahoo mail came out Firefox slowed way down, painfully slow. Then I got Spotify and it seemed to be worse. Then in the last couple of days my programs started to run very very slow. I am a graphic designer and illustrator, so waiting for Indesign or Illustrator to open or save or do anything is killing my productivity. I do own bullguard and ran antivirus scans and everything, so far no luck. <br/> <br/>I followed the "do this first" post advice, here are all my logs: <br/> <br/>Hijackthis log <br/> <br/>Logfile of Trend Micro HijackThis v2.0.2 <br/>Scan saved at 10:30:18 AM, on 9/15/2011 <br/>Platform: Windows XP SP3 (WinNT 5.01.2600) <br/>MSIE: Internet Explorer v8.00 (8.00.6001.18702) <br/>Boot mode: Normal <br/> <br/>Running processes: <br/>C:\WINDOWS\System32\smss.exe <br/>C:\WINDOWS\system32\winlogon.exe <br/>C:\WINDOWS\system32\services.exe <br/>C:\WINDOWS\system32\lsass.exe <br/>C:\WINDOWS\system32\Ati2evxx.exe <br/>C:\WINDOWS\system32\svchost.exe <br/>C:\WINDOWS\System32\SvcHost.exe <br/>C:\WINDOWS\System32\svchost.exe <br/>C:\WINDOWS\system32\Ati2evxx.exe <br/>C:\WINDOWS\Explorer.EXE <br/>C:\WINDOWS\system32\spoolsv.exe <br/>C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe <br/>C:\Program Files\Bonjour\mDNSResponder.exe <br/>C:\Program Files\BullGuard Ltd\BullGuard\BullGuardBhvScanner.exe <br/>C:\WINDOWS\System32\SvcHost.exe <br/>C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe <br/>C:\WINDOWS\system32\svchost.exe <br/>C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe <br/>C:\WINDOWS\System32\svchost.exe <br/>C:\Program Files\Analog Devices\Core\smax4pnp.exe <br/>C:\Program Files\iTunes\iTunesHelper.exe <br/>C:\WINDOWS\System32\svchost.exe <br/>C:\WINDOWS\system32\ctfmon.exe <br/>C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe <br/>C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe <br/>C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE <br/>C:\WINDOWS\System32\svchost.exe <br/>C:\WINDOWS\system32\Pen_Tablet.exe <br/>C:\WINDOWS\system32\WTablet\Pen_TabletUser.exe <br/>C:\WINDOWS\system32\Pen_Tablet.exe <br/>C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe <br/>C:\Program Files\BullGuard Ltd\BullGuard\BullGuardScanner.exe <br/>C:\Program Files\iPod\bin\iPodService.exe <br/>C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe <br/>C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe <br/>C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe <br/>C:\Documents and Settings\Lea\Desktop\jxpiinstall.exe <br/>C:\WINDOWS\system32\msiexec.exe <br/>C:\Program Files\Java\jre6\bin\jqs.exe <br/>C:\WINDOWS\system32\NOTEPAD.EXE <br/>C:\Program Files\Trend Micro\HijackThis\HijackThis.exe <br/> <br/>R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 <br/>R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank <br/>R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local <br/>O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll <br/>O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll <br/>O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll <br/>O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll <br/>O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll <br/>O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll <br/>O2 - BHO: BGAntiphishingBHO - {FC872B94-35E3-4B94-B028-184A2A1C7CCE} - C:\Program Files\BullGuard Ltd\BullGuard\Antiphishing\IE\BGAntiphishingIEBHO.dll <br/>O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll <br/>O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll <br/>O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2 <br/>O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime <br/>O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe <br/>O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" <br/>O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" <br/>O4 - HKCU\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe <br/>O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe <br/>O4 - HKCU\..\Run: [Desktop Software] "C:\Program Files\Common Files\SupportSoft\bin\bcont.exe" /ini "C:\Program Files\ComcastUI\Desktop Software\uinstaller.ini" /fromrun /starthidden <br/>O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe <br/>O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html <br/>O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html <br/>O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html <br/>O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html <br/>O9 - Extra button: BullGuard - {27FD17FB-CF63-486b-B2BE-8D8781CBEA01} - C:\Program Files\BullGuard Ltd\BullGuard\Antiphishing\IE\BGAntiphishingIE.dll <br/>O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll <br/>O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe <br/>O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe <br/>O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe <br/>O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe <br/>O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll <br/>O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll <br/>O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll <br/>O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll <br/>O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll <br/>O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll <br/>O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll <br/>O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll <br/>O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll <br/>O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll <br/>O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll <br/>O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll <br/>O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab <br/>O20 - AppInit_DLLs: BgGamingMonitor.dll <br/>O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe <br/>O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe <br/>O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe <br/>O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe <br/>O23 - Service: BgRaSvc - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\Support\BgRaSvc.exe <br/>O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe <br/>O23 - Service: BullGuard behavioural detection service (BsBhvScan) - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\BullGuardBhvScanner.exe <br/>O23 - Service: BullGuard scanning service (BsScanner) - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\BullGuardScanner.exe <br/>O23 - Service: BullGuard update service (BsUpdate) - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe <br/>O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe <br/>O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe <br/>O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe <br/>O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe <br/>O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe <br/>O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe <br/>O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\WINDOWS\system32\Pen_Tablet.exe <br/> <br/>-- <br/>End of file - 8865 bytes
Posted 9/15/2011 6:00 PM
#92296
User avatar

Lea Valued member

Date Joined Nov 2016
Total Posts: 25
Malwarebyte log <br/> <br/>Malwarebytes' Anti-Malware 1.51.2.1300 <br/>www.malwarebytes.org <br/> <br/>Database version: 7719 <br/> <br/>Windows 5.1.2600 Service Pack 3 <br/>Internet Explorer 8.0.6001.18702 <br/> <br/>9/15/2011 8:41:59 AM <br/>mbam-log-2011-09-15 (08-41-59).txt <br/> <br/>Scan type: Full scan (C:\|) <br/>Objects scanned: 271149 <br/>Time elapsed: 4 hour(s), 46 minute(s), 16 second(s) <br/> <br/>Memory Processes Infected: 0 <br/>Memory Modules Infected: 0 <br/>Registry Keys Infected: 0 <br/>Registry Values Infected: 0 <br/>Registry Data Items Infected: 0 <br/>Folders Infected: 0 <br/>Files Infected: 1 <br/> <br/>Memory Processes Infected: <br/>(No malicious items detected) <br/> <br/>Memory Modules Infected: <br/>(No malicious items detected) <br/> <br/>Registry Keys Infected: <br/>(No malicious items detected) <br/> <br/>Registry Values Infected: <br/>(No malicious items detected) <br/> <br/>Registry Data Items Infected: <br/>(No malicious items detected) <br/> <br/>Folders Infected: <br/>(No malicious items detected) <br/> <br/>Files Infected: <br/>c:\system volume information\_restore{8668b390-7406-4e1b-9ec7-07fcd05c1c7a}\RP722\A0092762.exe (Adware.BHO) -> Quarantined and deleted successfully.
Posted 9/15/2011 6:01 PM
#92297
User avatar

Lea Valued member

Date Joined Nov 2016
Total Posts: 25
DDs log files <br/> <br/>. <br/>DDS (Ver_2011-08-26.01) - NTFSx86 <br/>Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_26 <br/>Run by Lea at 8:57:45 on 2011-09-15 <br/>Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1551 [GMT -7:00] <br/>. <br/>AV: BullGuard Antivirus *Enabled/Updated* {7A9BB333-8EDF-4FDC-A2A5-1A30FA021913} <br/>FW: BullGuard Firewall *Disabled* <br/>. <br/>============== Running Processes =============== <br/>. <br/>C:\WINDOWS\system32\Ati2evxx.exe <br/>C:\WINDOWS\system32\svchost -k DcomLaunch <br/>C:\WINDOWS\System32\SvcHost.exe -k BullGuard_Main <br/>svchost.exe <br/>C:\WINDOWS\System32\svchost.exe -k netsvcs <br/>C:\WINDOWS\system32\Ati2evxx.exe <br/>svchost.exe <br/>svchost.exe <br/>C:\WINDOWS\Explorer.EXE <br/>C:\WINDOWS\system32\spoolsv.exe <br/>svchost.exe <br/>C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe <br/>C:\Program Files\Bonjour\mDNSResponder.exe <br/>C:\Program Files\BullGuard Ltd\BullGuard\BullGuardBhvScanner.exe <br/>svchost.exe <br/>C:\WINDOWS\System32\SvcHost.exe -k BullGuard <br/>C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe <br/>C:\WINDOWS\system32\svchost.exe -k hpdevmgmt <br/>C:\Program Files\Java\jre6\bin\jqs.exe <br/>C:\WINDOWS\System32\svchost.exe -k HPZ12 <br/>C:\WINDOWS\System32\svchost.exe -k HPZ12 <br/>C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe <br/>C:\WINDOWS\System32\svchost.exe -k imgsvc <br/>C:\WINDOWS\system32\Pen_Tablet.exe <br/>C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe <br/>C:\Program Files\Common Files\Java\Java Update\jusched.exe <br/>C:\Program Files\Analog Devices\Core\smax4pnp.exe <br/>C:\Program Files\iTunes\iTunesHelper.exe <br/>C:\WINDOWS\system32\ctfmon.exe <br/>C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe <br/>C:\WINDOWS\system32\WTablet\Pen_TabletUser.exe <br/>C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE <br/>C:\WINDOWS\system32\Pen_Tablet.exe <br/>C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe <br/>C:\Program Files\BullGuard Ltd\BullGuard\BullGuardScanner.exe <br/>C:\Program Files\iPod\bin\iPodService.exe <br/>C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe <br/>C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe <br/>C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe <br/>C:\WINDOWS\system32\NOTEPAD.EXE <br/>. <br/>============== Pseudo HJT Report =============== <br/>. <br/>mStart Page = about:blank <br/>uInternet Settings,ProxyOverride = *.local <br/>BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll <br/>BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll <br/>BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll <br/>BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll <br/>BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll <br/>BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll <br/>BHO: BGAntiphishingBHO Class: {fc872b94-35e3-4b94-b028-184a2a1c7cce} - c:\program files\bullguard ltd\bullguard\antiphishing\ie\BGAntiphishingIEBHO.dll <br/>BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll <br/>TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll <br/>TB: {724D43A0-0D85-11D4-9908-00400523E39A} - No File <br/>EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File <br/>uRun: [<NO NAME>] <br/>uRun: [StartCCC] c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe <br/>uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe <br/>uRun: [Desktop Software] "c:\program files\common files\supportsoft\bin\bcont.exe" /ini "c:\program files\comcastui\desktop software\uinstaller.ini" /fromrun /starthidden <br/>mRun: [ddoctorv2] "c:\program files\comcast\desktop doctor\bin\sprtcmd.exe" /P ddoctorv2 <br/>mRun: [<NO NAME>] <br/>mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime <br/>mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe" <br/>mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe <br/>mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" <br/>StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe <br/>IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html <br/>IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html <br/>IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html <br/>IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html <br/>IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe <br/>IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe <br/>IE: {27FD17FB-CF63-486b-B2BE-8D8781CBEA01} - {27FD17FB-CF63-486b-B2BE-8D8781CBEA01} - c:\program files\bullguard ltd\bullguard\antiphishing\ie\BGAntiphishingIE.dll <br/>IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll <br/>LSP: c:\windows\system32\BGLsp.dll <br/>DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab <br/>DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab <br/>DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab <br/>DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab <br/>DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab <br/>TCP: DhcpNameServer = 192.168.2.1 <br/>TCP: Interfaces\{0666EBB5-49E6-4DB6-A360-5BC0AB8CC2EA} : DhcpNameServer = 192.168.2.1 <br/>Notify: AtiExtEvent - Ati2evxx.dll <br/>AppInit_DLLs: BgGamingMonitor.dll <br/>. <br/>================= FIREFOX =================== <br/>. <br/>FF - ProfilePath - c:\documents and settings\lea\application data\mozilla\firefox\profiles\hlwj1171.default\ <br/>FF - prefs.js: browser.search.selectedEngine - Google <br/>FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ <br/>FF - component: c:\program files\bullguard ltd\bullguard\antiphishing\ff\antiphishing@bullguard\components\BGFFComponent.dll <br/>FF - plugin: c:\program files\google\update\1.3.21.69\npGoogleUpdate3.dll <br/>FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll <br/>FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll <br/>FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll <br/>FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll <br/>. <br/>============= SERVICES / DRIVERS =============== <br/>. <br/>R1 BdSpy;BdSpy;c:\windows\system32\drivers\BdSpy.sys [2010-4-28 64608] <br/>R1 NovaShieldFilterDriver;NovaShieldFilterDriver;c:\windows\system32\drivers\NSKernel.sys [2011-8-30 789448] <br/>R1 NovaShieldTDIDriver;NovaShieldTDIDriver;c:\windows\system32\drivers\NSNetmon.sys [2011-8-30 19272] <br/>R3 afw;Agnitum firewall driver;c:\windows\system32\drivers\Afw.sys [2009-3-23 34280] <br/>R3 afwcore;afwcore;c:\windows\system32\drivers\AfwCore.sys [2009-3-23 267624] <br/>S3 MBAMSwissArmy;MBAMSwissArmy;\??\c:\windows\system32\drivers\mbamswissarmy.sys --> c:\windows\system32\drivers\mbamswissarmy.sys [?] <br/>. <br/>=============== Created Last 30 ================ <br/>. <br/>2011-09-15 04:46:32 -------- d-----w- c:\documents and settings\lea\application data\Malwarebytes <br/>2011-09-15 04:45:59 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes <br/>2011-09-15 04:45:53 22216 ----a-w- c:\windows\system32\drivers\mbam.sys <br/>2011-09-15 04:45:53 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware <br/>2011-09-14 16:08:40 -------- d-----w- c:\program files\Defraggler <br/>2011-09-14 05:10:23 -------- d-----w- c:\documents and settings\lea\local settings\application data\Temp <br/>2011-09-14 05:09:11 -------- d-----w- c:\documents and settings\lea\local settings\application data\Google <br/>2011-09-13 18:18:28 -------- d-----w- c:\program files\iPod <br/>2011-09-13 18:18:20 -------- d-----w- c:\program files\iTunes <br/>2011-09-08 20:01:46 -------- d-----w- c:\program files\Citrix <br/>2011-09-06 21:56:03 -------- d-----w- C:\swsetup <br/>2011-09-04 16:12:55 -------- d-----w- c:\documents and settings\lea\application data\Software Inspection Library <br/>2011-09-03 10:17:37 599040 -c----w- c:\windows\system32\dllcache\crypt32.dll <br/>2011-08-30 16:04:33 304712 ----a-w- c:\windows\system32\drivers\Trufos.sys <br/>2011-08-30 16:04:28 789448 ----a-w- c:\windows\system32\drivers\NSKernel.sys <br/>2011-08-30 16:04:28 19272 ----a-w- c:\windows\system32\drivers\NSNetmon.sys <br/>2011-08-17 17:23:01 19416 ----a-w- c:\program files\mozilla firefox\AccessibleMarshal.dll <br/>2011-08-17 17:23:00 2106216 ----a-w- c:\program files\mozilla firefox\D3DCompiler_43.dll <br/>2011-08-17 17:23:00 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll <br/>2011-08-17 17:23:00 125912 ----a-w- c:\program files\mozilla firefox\crashreporter.exe <br/>. <br/>==================== Find3M ==================== <br/>. <br/>2011-09-09 09:12:13 599040 ----a-w- c:\windows\system32\crypt32.dll <br/>2011-09-04 21:44:32 73728 ----a-w- c:\windows\system32\javacpl.cpl <br/>2011-09-04 21:44:31 472808 ----a-w- c:\windows\system32\deployJava1.dll <br/>2011-09-04 17:12:13 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl <br/>2011-08-30 16:03:40 100184 ----a-w- c:\windows\system32\BgGamingMonitor.dll <br/>2011-08-30 16:02:23 267624 ----a-r- c:\windows\system32\drivers\AfwCore.sys <br/>2011-08-30 16:02:22 34280 ----a-r- c:\windows\system32\drivers\Afw.sys <br/>2011-08-30 16:02:03 155992 ----a-w- c:\windows\system32\BGLsp.dll <br/>2011-08-30 16:01:00 64608 ----a-w- c:\windows\system32\drivers\BdSpy.sys <br/>2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys <br/>2011-07-12 18:20:54 83816 ----a-w- c:\windows\system32\dns-sd.exe <br/>2011-07-12 18:20:54 73064 ----a-w- c:\windows\system32\dnssd.dll <br/>2011-07-12 18:20:54 178536 ----a-w- c:\windows\system32\dnssdX.dll <br/>2011-07-08 14:02:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys <br/>2011-07-06 01:37:00 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx <br/>2011-07-06 01:37:00 69632 ----a-w- c:\windows\system32\QuickTime.qts <br/>2011-06-24 14:10:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys <br/>2011-06-23 18:36:30 916480 ----a-w- c:\windows\system32\wininet.dll <br/>2011-06-23 18:36:30 43520 ----a-w- c:\windows\system32\licmgr10.dll <br/>2011-06-23 18:36:30 1469440 ------w- c:\windows\system32\inetcpl.cpl <br/>2011-06-23 12:05:13 385024 ----a-w- c:\windows\system32\html.iec <br/>2011-06-20 17:44:52 293376 ----a-w- c:\windows\system32\winsrv.dll <br/>. <br/>============= FINISH: 9:03:04.73 ===============
Posted 9/15/2011 6:02 PM
#92298
User avatar

Lea Valued member

Date Joined Nov 2016
Total Posts: 25
And last <br/> <br/>DDs log files <br/> <br/>. <br/>UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. <br/>IF REQUESTED, ZIP IT UP & ATTACH IT <br/>. <br/>DDS (Ver_2011-08-26.01) <br/>. <br/>Microsoft Windows XP Home Edition <br/>Boot Device: \Device\HarddiskVolume2 <br/>Install Date: 8/22/2009 3:39:07 PM <br/>System Uptime: 9/15/2011 8:43:43 AM (1 hours ago) <br/>. <br/>Motherboard: Dell Computer Corp. | | 0G1548 <br/>Processor: Intel(R) Pentium(R) 4 CPU 2.66GHz | Microprocessor | 2657/533mhz <br/>. <br/>==== Disk Partitions ========================= <br/>. <br/>A: is Removable <br/>C: is FIXED (NTFS) - 74 GiB total, 15.536 GiB free. <br/>D: is CDROM () <br/>E: is CDROM () <br/>. <br/>==== Disabled Device Manager Items ============= <br/>. <br/>Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318} <br/>Description: Video Controller <br/>Device ID: PCI\VEN_8086&DEV_2562&SUBSYS_01601028&REV_01\3&172E68DD&0&10 <br/>Manufacturer: <br/>Name: Video Controller <br/>PNP Device ID: PCI\VEN_8086&DEV_2562&SUBSYS_01601028&REV_01\3&172E68DD&0&10 <br/>Service: <br/>. <br/>Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318} <br/>Description: PCI Modem <br/>Device ID: PCI\VEN_8086&DEV_1080&SUBSYS_10001028&REV_04\4&3B1CAF2B&0&28F0 <br/>Manufacturer: <br/>Name: PCI Modem <br/>PNP Device ID: PCI\VEN_8086&DEV_1080&SUBSYS_10001028&REV_04\4&3B1CAF2B&0&28F0 <br/>Service: <br/>. <br/>==== Installed Programs ====================== <br/>. <br/>32 Bit HP CIO Components Installer <br/>Add or Remove Adobe Creative Suite 3 Design Standard <br/>Adobe Acrobat 9 Pro - English, Français, Deutsch <br/>Adobe Acrobat 9.4.1 - CPSID_83708 <br/>Adobe Anchor Service CS3 <br/>Adobe Asset Services CS3 <br/>Adobe Bridge CS3 <br/>Adobe Bridge Start Meeting <br/>Adobe BridgeTalk Plugin CS3 <br/>Adobe Camera Raw 4.0 <br/>Adobe CMaps <br/>Adobe Color - Photoshop Specific <br/>Adobe Color Common Settings <br/>Adobe Color EU Extra Settings <br/>Adobe Color JA Extra Settings <br/>Adobe Color NA Recommended Settings <br/>Adobe Creative Suite 3 Design Standard <br/>Adobe Default Language CS3 <br/>Adobe Device Central CS3 <br/>Adobe ExtendScript Toolkit 2 <br/>Adobe Flash Player 10 ActiveX <br/>Adobe Flash Player 10 Plugin <br/>Adobe Fonts All <br/>Adobe Help Viewer CS3 <br/>Adobe Illustrator CS3 <br/>Adobe InDesign CS3 <br/>Adobe InDesign CS3 Icon Handler <br/>Adobe Linguistics CS3 <br/>Adobe MotionPicture Color Files <br/>Adobe PDF Library Files <br/>Adobe Photoshop CS3 <br/>Adobe Setup <br/>Adobe SING CS3 <br/>Adobe Stock Photos CS3 <br/>Adobe Type Support <br/>Adobe Update Manager CS3 <br/>Adobe Version Cue CS3 Client <br/>Adobe Version Cue CS3 Server {ko_KR} <br/>Adobe WAS CS3 <br/>Adobe WinSoft Linguistics Plugin <br/>Adobe XMP Panels CS3 <br/>AHV content for Acrobat and Flash <br/>Amazon MP3 Downloader 1.0.12 <br/>Apple Application Support <br/>Apple Mobile Device Support <br/>ArcSoft PhotoStudio 5.5 <br/>ATI - Software Uninstall Utility <br/>ATI Catalyst Control Center <br/>ATI Display Driver <br/>ATI Parental Control & Encoder <br/>AVIVO Codecs <br/>Bonjour <br/>Broadcom 440x 10/100 Integrated Controller <br/>BufferChm <br/>BullGuard <br/>Canon MP Navigator EX 1.0 <br/>Canon Utilities Solution Menu <br/>CanoScan 8800F <br/>Catalyst Control Center Core Implementation <br/>Catalyst Control Center Graphics Full Existing <br/>Catalyst Control Center Graphics Full New <br/>Catalyst Control Center Graphics Light <br/>Catalyst Control Center Localization Chinese Standard <br/>Catalyst Control Center Localization French <br/>Catalyst Control Center Localization German <br/>Catalyst Control Center Localization Spanish <br/>ccc-core-preinstall <br/>ccc-core-static <br/>ccc-utility <br/>CCC Help Chinese Standard <br/>CCC Help English <br/>CCC Help French <br/>CCC Help German <br/>CCC Help Spanish <br/>CCleaner <br/>Coupon Printer for Windows <br/>CustomerResearchQFolder <br/>D2500 <br/>D2500_Help <br/>Defraggler <br/>Dell ResourceCD <br/>Desktop Doctor <br/>DeviceDiscovery <br/>DeviceManagementQFolder <br/>DJ_SF_03_D2500_ProductContext <br/>DJ_SF_03_D2500_Software <br/>DJ_SF_03_D2500_Software_Min <br/>eSupportQFolder <br/>Google Chrome <br/>Google Update Helper <br/>GoToMeeting 4.8.0.723 <br/>GPBaseService <br/>GPBaseService2 <br/>Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) <br/>Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) <br/>Hotfix for Windows XP (KB2158563) <br/>Hotfix for Windows XP (KB2443685) <br/>Hotfix for Windows XP (KB2570791) <br/>Hotfix for Windows XP (KB952287) <br/>Hotfix for Windows XP (KB954550-v5) <br/>Hotfix for Windows XP (KB961118) <br/>Hotfix for Windows XP (KB970653-v3) <br/>Hotfix for Windows XP (KB976098-v2) <br/>Hotfix for Windows XP (KB979306) <br/>Hotfix for Windows XP (KB981793) <br/>HP Customer Participation Program 10.0 <br/>HP Deskjet D2500 Printer Driver Software 10.0 Rel .3 <br/>HP Imaging Device Functions 10.0 <br/>HP Photosmart Essential 2.5 <br/>HP Smart Web Printing <br/>HP Solution Center 13.0 <br/>HP Update <br/>HPProductAssistant <br/>HPSSupply <br/>iTunes <br/>Java Auto Updater <br/>Java(TM) 6 Update 15 <br/>Java(TM) 6 Update 26 <br/>Malwarebytes' Anti-Malware version 1.51.2.1300 <br/>MarketResearch <br/>Microsoft .NET Framework 2.0 Service Pack 2 <br/>Microsoft .NET Framework 3.0 Service Pack 2 <br/>Microsoft .NET Framework 3.5 SP1 <br/>Microsoft Visual C++ 2005 Redistributable <br/>Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 <br/>Mozilla Firefox 6.0.2 (x86 en-US) <br/>MSVCSetup <br/>MSXML 6 Service Pack 2 (KB954459) <br/>OpenOffice.org 3.1 <br/>PDF Settings <br/>Pen Tablet <br/>PSSWCORE <br/>QuickTime <br/>Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473) <br/>Security Update for Windows Internet Explorer 8 (KB2183461) <br/>Security Update for Windows Internet Explorer 8 (KB2360131) <br/>Security Update for Windows Internet Explorer 8 (KB2416400) <br/>Security Update for Windows Internet Explorer 8 (KB2482017) <br/>Security Update for Windows Internet Explorer 8 (KB2497640) <br/>Security Update for Windows Internet Explorer 8 (KB2510531) <br/>Security Update for Windows Internet Explorer 8 (KB2530548) <br/>Security Update for Windows Internet Explorer 8 (KB2544521) <br/>Security Update for Windows Internet Explorer 8 (KB2559049) <br/>Security Update for Windows Internet Explorer 8 (KB971961) <br/>Security Update for Windows Internet Explorer 8 (KB976325) <br/>Security Update for Windows Internet Explorer 8 (KB978207) <br/>Security Update for Windows Internet Explorer 8 (KB981332) <br/>Security Update for Windows Internet Explorer 8 (KB982381) <br/>Security Update for Windows Media Player (KB2378111) <br/>Security Update for Windows Media Player (KB952069) <br/>Security Update for Windows Media Player (KB954155) <br/>Security Update for Windows Media Player (KB968816) <br/>Security Update for Windows Media Player (KB973540) <br/>Security Update for Windows Media Player (KB975558) <br/>Security Update for Windows Media Player (KB978695) <br/>Security Update for Windows Media Player (KB979402) <br/>Security Update for Windows XP (KB2079403) <br/>Security Update for Windows XP (KB2115168) <br/>Security Update for Windows XP (KB2121546) <br/>Security Update for Windows XP (KB2160329) <br/>Security Update for Windows XP (KB2229593) <br/>Security Update for Windows XP (KB2259922) <br/>Security Update for Windows XP (KB2279986) <br/>Security Update for Windows XP (KB2286198) <br/>Security Update for Windows XP (KB2296011) <br/>Security Update for Windows XP (KB2296199) <br/>Security Update for Windows XP (KB2347290) <br/>Security Update for Windows XP (KB2360937) <br/>Security Update for Windows XP (KB2387149) <br/>Security Update for Windows XP (KB2393802) <br/>Security Update for Windows XP (KB2412687) <br/>Security Update for Windows XP (KB2419632) <br/>Security Update for Windows XP (KB2423089) <br/>Security Update for Windows XP (KB2436673) <br/>Security Update for Windows XP (KB2440591) <br/>Security Update for Windows XP (KB2443105) <br/>Security Update for Windows XP (KB2476490) <br/>Security Update for Windows XP (KB2476687) <br/>Security Update for Windows XP (KB2478960) <br/>Security Update for Windows XP (KB2478971) <br/>Security Update for Windows XP (KB2479628) <br/>Security Update for Windows XP (KB2479943) <br/>Security Update for Windows XP (KB2481109) <br/>Security Update for Windows XP (KB2483185) <br/>Security Update for Windows XP (KB2485376) <br/>Security Update for Windows XP (KB2485663) <br/>Security Update for Windows XP (KB2503658) <br/>Security Update for Windows XP (KB2503665) <br/>Security Update for Windows XP (KB2506212) <br/>Security Update for Windows XP (KB2506223) <br/>Security Update for Windows XP (KB2507618) <br/>Security Update for Windows XP (KB2507938) <br/>Security Update for Windows XP (KB2508272) <br/>Security Update for Windows XP (KB2508429) <br/>Security Update for Windows XP (KB2509553) <br/>Security Update for Windows XP (KB2511455) <br/>Security Update for Windows XP (KB2524375) <br/>Security Update for Windows XP (KB2535512) <br/>Security Update for Windows XP (KB2536276-v2) <br/>Security Update for Windows XP (KB2536276) <br/>Security Update for Windows XP (KB2544893) <br/>Security Update for Windows XP (KB2555917) <br/>Security Update for Windows XP (KB2562937) <br/>Security Update for Windows XP (KB2566454) <br/>Security Update for Windows XP (KB2567680) <br/>Security Update for Windows XP (KB2570222) <br/>Security Update for Windows XP (KB2570947) <br/>Security Update for Windows XP (KB923561) <br/>Security Update for Windows XP (KB938464-v2) <br/>Security Update for Windows XP (KB946648) <br/>Security Update for Windows XP (KB950762) <br/>Security Update for Windows XP (KB950974) <br/>Security Update for Windows XP (KB951066) <br/>Security Update for Windows XP (KB951376-v2) <br/>Security Update for Windows XP (KB951748) <br/>Security Update for Windows XP (KB952004) <br/>Security Update for Windows XP (KB952954) <br/>Security Update for Windows XP (KB954459) <br/>Security Update for Windows XP (KB954600) <br/>Security Update for Windows XP (KB955069) <br/>Security Update for Windows XP (KB956572) <br/>Security Update for Windows XP (KB956744) <br/>Security Update for Windows XP (KB956802) <br/>Security Update for Windows XP (KB956803) <br/>Security Update for Windows XP (KB956844) <br/>Security Update for Windows XP (KB957097) <br/>Security Update for Windows XP (KB958644) <br/>Security Update for Windows XP (KB958687) <br/>Security Update for Windows XP (KB958869) <br/>Security Update for Windows XP (KB959426) <br/>Security Update for Windows XP (KB960225) <br/>Security Update for Windows XP (KB960803) <br/>Security Update for Windows XP (KB960859) <br/>Security Update for Windows XP (KB961371-v2) <br/>Security Update for Windows XP (KB961501) <br/>Security Update for Windows XP (KB968537) <br/>Security Update for Windows XP (KB969059) <br/>Security Update for Windows XP (KB969947) <br/>Security Update for Windows XP (KB970238) <br/>Security Update for Windows XP (KB970430) <br/>Security Update for Windows XP (KB971468) <br/>Security Update for Windows XP (KB971486) <br/>Security Update for Windows XP (KB971557) <br/>Security Update for Windows XP (KB971633) <br/>Security Update for Windows XP (KB971657) <br/>Security Update for Windows XP (KB971961) <br/>Security Update for Windows XP (KB972260) <br/>Security Update for Windows XP (KB972270) <br/>Security Update for Windows XP (KB973346) <br/>Security Update for Windows XP (KB973354) <br/>Security Update for Windows XP (KB973507) <br/>Security Update for Windows XP (KB973525) <br/>Security Update for Windows XP (KB973869) <br/>Security Update for Windows XP (KB973904) <br/>Security Update for Windows XP (KB974112) <br/>Security Update for Windows XP (KB974318) <br/>Security Update for Windows XP (KB974392) <br/>Security Update for Windows XP (KB974455) <br/>Security Update for Windows XP (KB974571) <br/>Security Update for Windows XP (KB975025) <br/>Security Update for Windows XP (KB975467) <br/>Security Update for Windows XP (KB975560) <br/>Security Update for Windows XP (KB975561) <br/>Security Update for Windows XP (KB975562) <br/>Security Update for Windows XP (KB975713) <br/>Security Update for Windows XP (KB976325) <br/>Security Update for Windows XP (KB977165) <br/>Security Update for Windows XP (KB977816) <br/>Security Update for Windows XP (KB977914) <br/>Security Update for Windows XP (KB978037) <br/>Security Update for Windows XP (KB978251) <br/>Security Update for Windows XP (KB978262) <br/>Security Update for Windows XP (KB978338) <br/>Security Update for Windows XP (KB978542) <br/>Security Update for Windows XP (KB978601) <br/>Security Update for Windows XP (KB978706) <br/>Security Update for Windows XP (KB979309) <br/>Security Update for Windows XP (KB979482) <br/>Security Update for Windows XP (KB979559) <br/>Security Update for Windows XP (KB979683) <br/>Security Update for Windows XP (KB979687) <br/>Security Update for Windows XP (KB980195) <br/>Security Update for Windows XP (KB980218) <br/>Security Update for Windows XP (KB980232) <br/>Security Update for Windows XP (KB980436) <br/>Security Update for Windows XP (KB981322) <br/>Security Update for Windows XP (KB981852) <br/>Security Update for Windows XP (KB981957) <br/>Security Update for Windows XP (KB981997) <br/>Security Update for Windows XP (KB982132) <br/>Security Update for Windows XP (KB982214) <br/>Security Update for Windows XP (KB982665) <br/>Security Update for Windows XP (KB982802) <br/>Shop for HP Supplies <br/>Skins <br/>SmartWebPrintingOC <br/>SolutionCenter <br/>SoundMAX <br/>Spotify <br/>Status <br/>Toolbox <br/>TrayApp <br/>UnloadSupport <br/>Update for Microsoft .NET Framework 3.5 SP1 (KB963707) <br/>Update for Windows Internet Explorer 8 (KB976662) <br/>Update for Windows Internet Explorer 8 (KB978506) <br/>Update for Windows Internet Explorer 8 (KB980182) <br/>Update for Windows XP (KB2141007) <br/>Update for Windows XP (KB2345886) <br/>Update for Windows XP (KB2467659) <br/>Update for Windows XP (KB2541763) <br/>Update for Windows XP (KB2607712) <br/>Update for Windows XP (KB2616676) <br/>Update for Windows XP (KB951978) <br/>Update for Windows XP (KB955759) <br/>Update for Windows XP (KB955839) <br/>Update for Windows XP (KB967715) <br/>Update for Windows XP (KB968389) <br/>Update for Windows XP (KB971029) <br/>Update for Windows XP (KB971737) <br/>Update for Windows XP (KB973687) <br/>Update for Windows XP (KB973815) <br/>Update for Windows XP (KB976749) <br/>Update for Windows XP (KB978207) <br/>VideoToolkit01 <br/>WebFldrs XP <br/>WebReg <br/>Windows Genuine Advantage Validation Tool (KB892130) <br/>Windows Imaging Component <br/>Windows Internet Explorer 8 <br/>Windows XP Service Pack 3 <br/>WordPerfect Office 11 <br/>. <br/>==== Event Viewer Messages From Past Week ======== <br/>. <br/>9/15/2011 8:46:07 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: PCIIde <br/>9/13/2011 9:45:01 PM, error: Service Control Manager [7022] - The HP CUE DeviceDiscovery Service service hung on starting. <br/>. <br/>==== End Of File ===========================
Posted 9/16/2011 8:33 AM
#92304
User avatar

Robert Mateescu Advanced member

Date Joined Nov 2016
Total Posts: 427
Hi Lea, <br/> <br/> <br/>Have you installed any new apps lately? Your logs does not show any sign of infection or conflicting software. <br/> <br/>Since you are using Windows XP, you should run a check disk and a defrag in order to speed up your PC. Also, open task manager and check once in a while how much of your CPU is used by iTunes and Bonjour processes. <br/>How to perform disk error checking:[url] http://support.microsoft.com/kb/315265 [/url] <br/>How to Defragment your Disk Drive : [url] http://support.microsoft.com/kb/314848 [/url] <br/> <br/>Cheers!
Robert Mateescu
Senior Support Technician EN
[url]support@bullguard.com[/url]
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Posted 9/17/2011 2:56 AM
#92307
User avatar

Lea Valued member

Date Joined Nov 2016
Total Posts: 25
Hello, I checked the cpu and the apple mobile device support was taking 100% of the cpu. So I disabled that and my computer is running a bit better. Still slow but I will try the above steps, <br/> <br/>Thanks, Lea
Posted 9/17/2011 12:54 PM
#92313
User avatar

Robert Mateescu Advanced member

Date Joined Nov 2016
Total Posts: 427
Hi Lea, <br/> <br/> <br/>There seems to be an issue with the apple software after auto-updating to the latest version [url] https://discussions.apple.com/thread/3185699?start=0&tstart=0 [/url]. <br/>Beside defrag and check disk, you should uninstall/reinstall the application as shown in this guide: [url]http://support.apple.com/kb/ht1925 [/url]. <br/>Let me know if after those steps your PC is still slow. <br/> <br/>Best wishes,
Robert Mateescu
Senior Support Technician EN
[url]support@bullguard.com[/url]
www.bullguard.com

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