It's Cyber Monday - fantastic 70% discount

Buy Now

Limited time offer:

03

Days

/

00

Hrs

/

04

Min

/

04

Sec

My computer constantly shutdown or hang up

Posted 2/5/2014 7:26 AM
#96577
User avatar

shannemark Advanced member

Date Joined Nov 2016
Total Posts: 32
Please help me with my computer. it constantly shutdown and hang up. <br/> <br/>i ran combofix here is the log <br/> <br/> <br/>ComboFix 14-02-05.02 - User 02/05/2014 14:26:01.1.1 - x86 <br/>Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.895.300 [GMT -8:00] <br/>Running from: c:\users\User\Downloads\ComboFix.exe <br/>AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9} <br/>SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664} <br/>SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} <br/> * Created a new restore point <br/>. <br/>. <br/>((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) <br/>. <br/>. <br/>c:\programdata\AMMYY <br/>c:\programdata\AMMYY\hr <br/>c:\programdata\AMMYY\hr3 <br/>c:\programdata\AMMYY\settings3.bin <br/>c:\users\User\AppData\Local\Microsoft\Windows\Temporary Internet Files\{328638CE-2B7D-4D16-BFB1-D52B2552DEDB}.xps <br/>c:\users\User\AppData\Local\Microsoft\Windows\Temporary Internet Files\{70532B14-C6CD-4671-BE3A-B3063C53EC5A}.xps <br/>c:\users\User\AppData\Local\Microsoft\Windows\Temporary Internet Files\{D25ECF18-BAF6-44EB-95FF-35C78B2BB729}.xps <br/>c:\users\User\AppData\Local\Microsoft\Windows\Temporary Internet Files\{FFB61E16-06F8-40A8-B86D-9F3DDEBF067A}.xps <br/>. <br/>. <br/>((((((((((((((((((((((((( Files Created from 2014-01-05 to 2014-02-05 ))))))))))))))))))))))))))))))) <br/>. <br/>. <br/>2014-02-05 22:32 . 2014-02-05 22:32 -------- d-----w- c:\users\User\AppData\Local\temp <br/>2014-02-05 22:32 . 2014-02-05 22:32 -------- d-----w- c:\users\Default\AppData\Local\temp <br/>. <br/>. <br/>. <br/>(((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) <br/>. <br/>2014-02-05 22:21 . 2013-11-25 19:17 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl <br/>2014-02-05 22:21 . 2013-11-25 19:17 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe <br/>. <br/>. <br/>------- Sigcheck ------- <br/>Note: Unsigned files aren't necessarily malware. <br/>. <br/>[-] 2010-11-20 . 8626F0C30D4E3564FFDD25C90F4426F1 . 811520 . . [6.1.7601.17514] . . c:\windows\System32\user32.dll <br/>[7] 2010-11-20 . F1DD3ACAEE5E6B4BBC69BC6DF75CEF66 . 811520 . . [6.1.7601.17514] . . c:\windows\winsxs\x86_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.17514_none_cf3fd62ccb9e983d\user32.dll <br/>. <br/>((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) <br/>. <br/>. <br/>*Note* empty entries & legit default entries are not shown <br/>REGEDIT4 <br/>. <br/>[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] <br/>"Skype"="c:\program files\Skype\Phone\Skype.exe" [2013-11-15 20584608] <br/>"RESTART_STICKY_NOTES"="c:\windows\System32\StikyNot.exe" [2009-07-14 354304] <br/>"Christmas Snowball"="c:\users\User\Desktop\joy\REPORTS SENT\december\12.16.13\Christmas Snowball.exe" [2013-12-17 677376] <br/>. <br/>[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] <br/>"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-04-04 843712] <br/>"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2010-01-22 91520] <br/>"AVG_UI"="c:\program files\AVG\AVG2014\avgui.exe" [2013-11-08 4956176] <br/>. <br/>c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\ <br/>McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\3.8.130\SSScheduler.exe [2013-9-6 273296] <br/>. <br/>[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] <br/>"ConsentPromptBehaviorAdmin"= 5 (0x5) <br/>"ConsentPromptBehaviorUser"= 3 (0x3) <br/>"EnableUIADesktopToggle"= 0 (0x0) <br/>. <br/>R2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2014\avgidsagent.exe [2013-11-12 3478544] <br/>R2 KMService;KMService;c:\windows\system32\srvany.exe [2013-10-03 8192] <br/>R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-10-09 3275136] <br/>R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [2013-09-05 171680] <br/>R3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2010-11-20 62464] <br/>R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\3.8.130\McCHSvc.exe [2013-09-06 235216] <br/>R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2010-11-20 15872] <br/>R3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\synth3dvsc.sys [2010-11-20 77184] <br/>R3 terminpt;Microsoft Remote Desktop Input Driver;c:\windows\system32\drivers\terminpt.sys [2010-11-20 25600] <br/>R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224] <br/>R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-20 27264] <br/>R3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys [2010-11-20 112640] <br/>R3 VGPU;VGPU;c:\windows\system32\drivers\rdvgkmd.sys [x] <br/>S0 AVGIDSHX;AVGIDSHX;c:\windows\system32\DRIVERS\avgidshx.sys [2013-10-25 147768] <br/>S0 Avglogx;AVG Logging Driver;c:\windows\system32\DRIVERS\avglogx.sys [2013-11-01 222520] <br/>S0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx86.sys [2013-09-10 27448] <br/>S1 Avgdiskx;AVG Disk Driver;c:\windows\system32\DRIVERS\avgdiskx.sys [2013-11-06 120600] <br/>S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdriverx.sys [2013-11-05 209176] <br/>S1 AVGIDSShim;AVGIDSShim;c:\windows\system32\DRIVERS\avgidsshimx.sys [2013-09-17 22840] <br/>S1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx86.sys [2013-11-01 176952] <br/>S1 Avgtdix;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdix.sys [2013-08-01 193848] <br/>S2 avgwd;AVG WatchDog;c:\program files\AVG\AVG2014\avgwdsvc.exe [2013-09-24 348008] <br/>. <br/>. <br/>Contents of the 'Scheduled Tasks' folder <br/>. <br/>2014-02-05 c:\windows\Tasks\Adobe Flash Player Updater.job <br/>- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-11-25 22:22] <br/>. <br/>2013-11-13 c:\windows\Tasks\DLL-Files.Com Fixer_MONTHLY.job <br/>- c:\program files\Dll-Files.com Fixer\DLLFixer.exe [2013-10-04 23:12] <br/>. <br/>2013-11-16 c:\windows\Tasks\DLL-Files.Com Fixer_Updates.job <br/>- c:\program files\Dll-Files.com Fixer\DLLFixer.exe [2013-10-04 23:12] <br/>. <br/>2014-01-10 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2800602292-341105368-3375444825-1000Core.job <br/>- c:\users\User\AppData\Local\Google\Update\GoogleUpdate.exe [2013-11-13 17:25] <br/>. <br/>2014-01-18 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2800602292-341105368-3375444825-1000UA.job <br/>- c:\users\User\AppData\Local\Google\Update\GoogleUpdate.exe [2013-11-13 17:25] <br/>. <br/>. <br/>------- Supplementary Scan ------- <br/>. <br/>IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office14\EXCEL.EXE/3000 <br/>IE: Se&nd to OneNote - c:\progra~1\MICROS~2\Office14\ONBttnIE.dll/105 <br/>TCP: DhcpNameServer = 192.168.1.1 <br/>FF - ProfilePath - c:\users\User\AppData\Roaming\Mozilla\Firefox\Profiles\7z9wqnrw.default\ <br/>. <br/>- - - - ORPHANS REMOVED - - - - <br/>. <br/>HKCU-Run-AVG-Secure-Search-Update_1213b - c:\users\User\AppData\Roaming\AVG 1213b Campaign\AVG-Secure-Search-Update-1213b.exe <br/>. <br/>. <br/>. <br/>--------------------- LOCKED REGISTRY KEYS --------------------- <br/>. <br/>[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security] <br/>@Denied: (Full) (Everyone) <br/>. <br/>Completion time: 2014-02-05 14:35:10 <br/>ComboFix-quarantined-files.txt 2014-02-05 22:35 <br/>. <br/>Pre-Run: 73,252,028,416 bytes free <br/>Post-Run: 73,463,345,152 bytes free <br/>. <br/>- - End Of File - - 3B8671B449173983AAD867A7F5E5B778 <br/>A36C5E4F47E84449FF07ED3517B43A31
Posted 2/5/2014 2:02 PM
#96580
User avatar

Touch Advanced member

Date Joined Nov 2016
Total Posts: 12976
Hi shannemark <br/> <br/> <br/> <br/> <br/>Do you know that there is only 1 GB RAM in the computer, you need at least 3 GB ram more to get the computer to run properly <br/> <br/> <br/> <br/>But let's try to make it a little faster -> <br/> <br/> <br/> <br/>Please download <br/>Farbar Recovery Scan Tool <br/>and save it to your Desktop. <br/> <br/> <br/>[color=green]Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. <br/>Only one of them will run on your system, that will be the right version.[/color] <br/> <br/> <br/>[LIST] <br/>Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer. <br/>Press Scan button. <br/>It will produce a log called FRST.txt in the same directory the tool is run from. <br/>Please copy and paste log back here. <br/>The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). <br/>Please also paste that along with the FRST.txt into your reply. <br/>[/LIST]

[color=black face="Courier New" sab="311">[2]Click here: Before-posting-a-log[/2][/url]

<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
[/color]
Do not PM me with logfiles. They will be deleted.


  • Unread posts or replies
  • No unread posts or replies
  • Unread Posts (Read Only Forum)
  • No Unread Posts (Read Only Forum)

Forum Information

Currently it is Monday, December 5, 2016, 1:32 AM (GMT +1)
There are a total of 61,160 posts in 13,449 threads.
In the last 3 days there were 3 new threads and 4 reply posts.

Who's online

This forum has 37,968 registered members. Please welcome our newest member, Old shape.
There are currently no users on-line.