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Redirect Virus, Help Please

Posted 7/2/2012 6:08 PM
#94078
User avatar

Agamato Member

Date Joined Nov 2016
Total Posts: 1
Nothing's coming up when I use Malwarebytes Anti-Malware and Spybot SD, I cleaned my registry with Comodo, 4 files are in constant use. <br/> <br/>Any help would be very appreciated <br/>-- <br/> <br/>Logfile of Trend Micro HijackThis v2.0.4 <br/>Scan saved at 1:04:54 PM, on 7/2/2012 <br/>Platform: Windows 7 SP1 (WinNT 6.00.3505) <br/>MSIE: Internet Explorer v8.00 (8.00.7601.17514) <br/>Boot mode: Normal <br/> <br/>Running processes: <br/>C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe <br/>C:\Program Files (x86)\uTorrent\uTorrent.exe <br/>C:\Program Files (x86)\Ralink\Common\RaUI.exe <br/>C:\Windows\SysWOW64\WTClient.exe <br/>C:\Program Files (x86)\DeskPins\DeskPins.exe <br/>C:\Program Files (x86)\PowerISO\PWRISOVM.EXE <br/>C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe <br/>C:\Program Files (x86)\DisplayFusion\DisplayFusionHookx86.exe <br/>C:\Users\Administrator\Alarming's PCTPT 1.5\Applications\Cleaning and Optimization\GlaryUtilities\App\memdefrag.exe <br/>C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe <br/>C:\PROGRAM FILES (X86)\FOXIT SOFTWARE\FOXIT READER\FOXIT READER.EXE <br/>C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe <br/>C:\Program Files (x86)\Mozilla Firefox\firefox.exe <br/>C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe <br/>C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe <br/> <br/>R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 <br/>R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 <br/>R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 <br/>R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 <br/>R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 <br/>R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 <br/>R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = <br/>R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = <br/>R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = <br/>R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = <br/>R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = <br/>F2 - REG:system.ini: UserInit=userinit.exe, <br/>O2 - BHO: SearchPredictObj Class - {389943B0-C3A2-4E69-82CB-8596A84CB3DC} - C:\Program Files (x86)\SearchPredict\SearchPredict.dll <br/>O2 - BHO: (no name) - {449D0D6E-2412-4E61-B68F-1CB625CD9E52} - (no file) <br/>O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll <br/>O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll <br/>O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll <br/>O2 - BHO: SBCONVERT - {92A9ACF4-9333-43AE-9698-DB283326F87F} - C:\Program Files (x86)\SPEEDbit Video Downloader\Toolbar\tbcore3.dll <br/>O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll <br/>O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll <br/>O2 - BHO: GrabberObj Class - {FF7C3CF0-4B15-11D1-ABED-709549C10000} - C:\Program Files (x86)\SPEEDbit Video Downloader\Toolbar\grabber.dll <br/>O3 - Toolbar: SpeedBit Video Downloader - {0329E7D6-6F54-462D-93F6-F5C3118BADF2} - C:\Program Files (x86)\SPEEDbit Video Downloader\Toolbar\tbcore3.dll <br/>O4 - HKLM\..\Run: [WTClient] WTClient.exe <br/>O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files (x86)\PowerISO\PWRISOVM.EXE -startup <br/>O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray <br/>O4 - HKLM\..\Run: [HDAudDeck] C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe -r <br/>O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe <br/>O4 - HKCU\..\Run: [DisplayFusion] "C:\Program Files (x86)\DisplayFusion\DisplayFusion.exe" <br/>O4 - HKCU\..\Run: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe" /MINIMIZED <br/>O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun <br/>O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE') <br/>O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE') <br/>O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') <br/>O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') <br/>O4 - HKUS\S-1-5-21-344230081-1318044283-3168620105-1001\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser') <br/>O4 - HKUS\S-1-5-21-344230081-1318044283-3168620105-1001\..\Run: [Steam] "D:\Games\Skyrim\Steam.exe" -silent (User 'UpdatusUser') <br/>O4 - HKUS\S-1-5-21-344230081-1318044283-3168620105-1001\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser') <br/>O4 - Startup: DeskPins.lnk = C:\Program Files (x86)\DeskPins\DeskPins.exe <br/>O4 - Global Startup: Ralink Wireless Utility.lnk = C:\Program Files (x86)\Ralink\Common\RaUI.exe <br/>O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000 <br/>O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~2\Office14\ONBttnIE.dll/105 <br/>O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll <br/>O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll <br/>O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll <br/>O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll <br/>O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll <br/>O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll <br/>O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll <br/>O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll <br/>O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll <br/>O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll <br/>O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll <br/>O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL <br/>O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL <br/>O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe <br/>O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) <br/>O23 - Service: AODService - Unknown owner - C:\Program Files (x86)\AMD\OverDrive\AODAssist.exe <br/>O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) <br/>O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) <br/>O23 - Service: FLEXnet Licensing Service 64 - Flexera Software, Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe <br/>O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe <br/>O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe <br/>O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) <br/>O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe <br/>O23 - Service: mental ray 3.9 Satellite for Autodesk 3ds Max 2012 64-bit - English 64-bit (mi-raysat_3dsmax2012_64) - Unknown owner - C:\Autodesk\3ds Max 2012\mentalimages\satellite\raysat_3dsmax2012_64server.exe <br/>O23 - Service: mental ray 3.10 Satellite for Autodesk 3ds Max 2013 64-bit (mi-raysat_3dsmax2013_64) - Unknown owner - C:\Autodesk\3ds Max 2013\NVIDIA\raysat_3dsmax2013_64server.exe <br/>O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe <br/>O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) <br/>O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) <br/>O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing) <br/>O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe <br/>O23 - Service: O&O Defrag (OODefragAgent) - O&O Software GmbH - C:\Program Files\OO Software\Defrag\oodag.exe <br/>O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe <br/>O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) <br/>O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe <br/>O23 - Service: Ralink Registry Writer (RalinkRegistryWriter) - Ralink Technology, Corp. - C:\Program Files (x86)\Ralink\Common\RaRegistry.exe <br/>O23 - Service: Ralink Registry Writer 64 (RalinkRegistryWriter64) - Ralink Technology, Corp. - C:\Program Files (x86)\Ralink\Common\RaRegistry64.exe <br/>O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) <br/>O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) <br/>O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe <br/>O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe <br/>O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe <br/>O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) <br/>O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) <br/>O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) <br/>O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe <br/>O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe <br/>O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) <br/>O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) <br/>O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) <br/>O23 - Service: VIA Karaoke digital mixer Service (VIAKaraokeService) - Unknown owner - C:\Windows\system32\viakaraokesrv.exe (file missing) <br/>O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) <br/>O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing) <br/>O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) <br/>O23 - Service: WinTab Service (WinTabService) - Unknown owner - C:\Windows\System32\Drivers\WTSRV.EXE (file missing) <br/>O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) <br/>O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) <br/> <br/>-- <br/>End of file - 13174 bytes
Posted 7/2/2012 9:13 PM
#94080
User avatar

Touch Advanced member

Date Joined Nov 2016
Total Posts: 12976
Hello Agamato :smile: <br/> <br/> <br/> <br/> <br/> <br/> <br/> <br/><SPAN class=postbody><SPAN style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 9pt; mso-bidi-font-family: Tahoma; mso-ansi-language: EN-GB" lang=EN-GB>Please download Combofix from: http://download.bleepingcomputer.com/sUBs/ComboFix.exe <br/> <br/><SPAN class=postbody><SPAN style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 9pt; mso-bidi-font-family: Tahoma; mso-ansi-language: EN-GB" lang=EN-GB><SPAN style="mso-spacerun: yes"> And save to the desktop.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p> <br/> <br/><SPAN class=postbody><SPAN style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 9pt; mso-bidi-font-family: Tahoma; mso-ansi-language: EN-GB" lang=EN-GB><o:p> </o:p> <br/> <br/><SPAN style="FONT-FAMILY: Arial; FONT-SIZE: 9pt; mso-ansi-language: EN-GB" lang=EN-GB>After the download is complete, perform the following tasks before using the ComboFix tool to scan your PC: <br/>Exit all windows that are currently open on your computer.<o:p></o:p> <br/> <br/><SPAN style="FONT-FAMILY: Arial; FONT-SIZE: 9pt; mso-ansi-language: EN-GB" lang=EN-GB>To prevent interference, temporarily disable your antivirus, antispyware, firewall and other security tools that may be running on your computer.<o:p></o:p> <br/> <br/><SPAN style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 9pt; mso-ansi-language: EN-GB; mso-bidi-font-size: 11.0pt" lang=EN-GB><o:p> </o:p> <br/> <br/><SPAN style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 9pt; mso-ansi-language: EN; mso-bidi-font-size: 11.0pt" lang=EN> <o:p></o:p> <br/> <br/><SPAN style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 9pt; mso-ansi-language: EN-GB" lang=EN-GB>Double-click on the combofix icon found on your desktop. <o:p></o:p> <br/> <br/><SPAN style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 9pt; mso-ansi-language: EN-GB" lang=EN-GB> <o:p></o:p> <br/> <br/><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 9pt; mso-ansi-language: EN-GB; mso-bidi-font-size: 11.0pt" lang=EN-GB>Please note, that once you start combofix you should not click anywhere on the combofix window as it can cause the program to stall. In fact, when combofix is running, do not touch your computer at all and just take a break as it may take a while for it to complete.<o:p></o:p></B> <br/> <br/><SPAN style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 9pt; mso-ansi-language: EN-GB; mso-bidi-font-size: 11.0pt" lang=EN-GB> <br/><SPAN class=postbody><SPAN style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 9pt; mso-bidi-font-family: Tahoma; mso-ansi-language: EN-GB" lang=EN-GB><SPAN style="mso-spacerun: yes"> When finished, it will produce a logfile located at C:\combofix.txt.<SPAN class=postbody><SPAN style="FONT-FAMILY: Verdana; FONT-SIZE: 9pt; mso-bidi-font-family: Tahoma; mso-ansi-language: EN-GB" lang=EN-GB><o:p></o:p> <br/> <br/><SPAN class=postbody><SPAN style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 9pt; mso-bidi-font-family: Tahoma; mso-ansi-language: EN-GB" lang=EN-GB> <SPAN class=postbody><SPAN style="FONT-FAMILY: Verdana; FONT-SIZE: 9pt; mso-bidi-font-family: Tahoma; mso-ansi-language: EN-GB" lang=EN-GB><o:p></o:p> <br/> <br/><SPAN style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 9pt; mso-ansi-language: EN-GB; mso-bidi-font-size: 11.0pt" lang=EN-GB> <br/><SPAN class=postbody><SPAN style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 9pt; mso-bidi-font-family: Tahoma; mso-ansi-language: EN-GB" lang=EN-GB>Post the contents of that log in your next reply <o:p></o:p> <br/> <br/><SPAN class=postbody><SPAN style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 9pt; mso-bidi-font-family: Tahoma; mso-ansi-language: EN-GB" lang=EN-GB><o:p> </o:p> <br/> <br/><SPAN style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 9pt; mso-ansi-language: EN; mso-bidi-font-size: 12.0pt" lang=EN>The logs will be reasonably large so you may have to divide them into sections and make several posts to post them. <br/><BR style="mso-special-character: line-break"><BR style="mso-special-character: line-break"><SPAN class=postbody><SPAN style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 9pt; mso-bidi-font-family: Tahoma; mso-ansi-language: EN-GB" lang=EN-GB><o:p></o:p> <br/> <br/><SPAN class=postbody><SPAN style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 9pt; mso-bidi-font-family: Tahoma; mso-ansi-language: EN-GB" lang=EN-GB><o:p> </o:p> <br/> <br/><SPAN style="FONT-FAMILY: Verdana; COLOR: red; FONT-SIZE: 9pt; mso-ansi-language: EN-GB; mso-bidi-font-size: 8.0pt" lang=EN-GB>NB.<SPAN style="FONT-FAMILY: Verdana; COLOR: red; FONT-SIZE: 9pt; mso-ansi-language: EN-GB; mso-bidi-font-size: 8.0pt" lang=EN-GB> <SPAN style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 9pt; mso-ansi-language: EN-GB; mso-bidi-font-size: 8.0pt" lang=EN-GB>If you are using any P2P (file sharing) programs, please remove them before we clean your computer.. We do not clean logs that have P2P applications installed as this can cause reinfection during your cleaning.<SPAN class=postbody><SPAN style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 9pt; mso-bidi-font-family: Tahoma; mso-ansi-language: EN-GB" lang=EN-GB><o:p></o:p>

[color=black face="Courier New" sab="311">[2]Click here: Before-posting-a-log[/2][/url]

<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
[/color]
Do not PM me with logfiles. They will be deleted.


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