Trojan infection - please help!

Posted 8/4/2012 3:49 AM
#94231
User avatar

sez Member

Date Joined Nov 2016
Total Posts: 3
AVG is detecting a trojan generic droppoer in my system and the icons on my desktop are moving around. Additionally my computer seems to be running slower. Here is my log. I hope someone can help me as I have been trying to fix this on my own for the last 5 days.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:43:26 PM, on 03/08/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16446)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\DigitalPersona\Bin\DPAgent.exe
C:\Program Files (x86)\Lexmark X1100 Series\LXBKbmgr.exe
C:\Program Files (x86)\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\DivX\DivX Plus Web Player\DDMService.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\HPTouchSmartSyncCalReminderApp.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Windows\SysWOW64\DllHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPCON/4
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPCON/4
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPCON/4
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
R3 - URLSearchHook: uTorrentBar Toolbar - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll
O2 - BHO: AVG Do Not Track - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
O2 - BHO: Increase performance and video formats for your HTML5
Posted 8/4/2012 3:50 AM
#94232
User avatar

sez Member

Date Joined Nov 2016
Total Posts: 3
Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org

Database version: v2012.08.03.02

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Sez :: SEZ-PC [administrator]

02/08/2012 9:07:10 PM
mbam-log-2012-08-02 (21-07-10).txt

Scan type: Full scan (C:\|D:\|Q:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 452985
Time elapsed: 1 hour(s), 35 minute(s), 59 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
Posted 8/4/2012 3:51 AM
#94233
User avatar

sez Member

Date Joined Nov 2016
Total Posts: 3
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_20
Run by Sez at 20:20:47 on 2012-08-03
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.3894.2017 [GMT -7:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
AV: Microsoft Security Essentials *Disabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Disabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2012\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\system32\vcsFPService.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\DigitalPersona\Bin\DpHostW.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\GCalService.exe
C:\SwSetup\QuickWeb\QW.SYS\config\DVMExportService.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Windows\system32\lxbkcoms.exe
c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\Pen_Tablet.exe
C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\11.2.0\ToolbarUpdater.exe
C:\Program Files (x86)\WinZip System Utilities Suite\WINZIPSSDefragSrv64.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgemca.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\DigitalPersona\Bin\DPAgent.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Lexmark X1100 Series\LXBKbmgr.exe
C:\Windows\system32\WTablet\Pen_TabletUser.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Windows\system32\Pen_Tablet.exe
C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\DivX\DivX Plus Web Player\DDMService.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\DigitalPersona\Bin\DPAgent.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\HPTouchSmartSyncCalReminderApp.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\DllHost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.ca/
uURLSearchHooks: H - No File
uURLSearchHooks: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll
mURLSearchHooks: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll
mURLSearchHooks: H - No File
mWinlogon: Userinit=userinit.exe,
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll
BHO: AVG Do Not Track: {31332eef-cb9f-458f-afeb-d30e9a66b6ba} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
BHO: DivX Plus Web Player HTML5
Posted 8/12/2012 4:34 AM
#94255
User avatar

Advanced member

Post the Avg log as well. the one that shows what it finds.
Andreea-Luciana Ostache
Support Team Leader
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted 9/24/2012 1:59 AM
#94402
User avatar

kurteb Member

Date Joined Nov 2016
Total Posts: 1
C:\Program Files (x86)\AVG Secure Search\vprot.exe is the entry that shows in msconfig after removing avg, just uncheck it. they also plant a reminder in scheduled tasks, get rid of it as well. (Did notice that torrent toolbar, those downloads are asking for trouble.) noticed your alg.exe is missing:O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) here is how to fix it: http://clearupcomputer.blogspot.com/2012/03/alg-exe-file-missing-fix.html


http://www.processlibrary.com/directory/files/lsass/24751/ describes lsass.exe, an important program that seems to be missing, probably due to an uninstall or conflicting programming, could be your trojan at work, "The process lsass.exe is the Local Security Authority Subsystem Service by Microsoft, Inc. It is responsible for the enforcement of security policies within Microsoft's Operating Systems. This process checks whether a user’s supplied identification is valid or not whenever he or she tries to access the computer system." ...if it's missing, you need to fix it.



O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
Posted 9/24/2012 5:00 AM
#94403
User avatar

Advanced member

AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0} is the entry that shows AVG as still being installed and the Antivirus solution that he chose.

The missing entry keys are in fact the service names for them and those are normal to be missing. In Windows 7 most users have a lot of O23 - Service: @%SystemRoot% entries that indicate missing files without the files actually missing.

What is really wrong here is O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll
But I want to see the AVG scan log before starting to give out any instructions.
Andreea-Luciana Ostache
Support Team Leader
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
  • Unread posts or replies
  • No unread posts or replies
  • Unread Posts (Read Only Forum)
  • No Unread Posts (Read Only Forum)

Forum Information

Currently it is Tuesday, April 25, 2017, 2:52 AM (GMT +2)
There are a total of 61,194 posts in 13,463 threads.
In the last 3 days there were 0 new threads and 1 reply posts.

Who's online

This forum has 38,020 registered members. Please welcome our newest member, gobertron.
There are currently no users on-line.
[Error loading the WebPart 'cr' of type 'CultureRedirect']
We use cookies to ensure that we give you the best experience on our website. By continuing to browse, we are assuming that you have no objection in accepting cookies. You can change your cookie settings at any time.