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Dear Stef,
Please start your computer and then press the F8 key after the BIOS is loaded and before the Windows logo appears. Then choose from the starting options list "Start Windows normally".
Once you have started in Windows normal mode, press the Start button-> Run-> type "msconfig" and press [Enter]. In the Windows Configuration Utility window, please go to the General tab and select all these options:
Selective startup
- Process SYSTEM.INI file
- Process WIN.INI file
- Load System Services
- Load Startup Items
- Use Original BOOT.INI
Then please go to the BOOT.INI tab, and uncheck the /SAFEBOOT option. Restart your computer and let me know if it still starts in Safe Mode.
Also, to change your account password, please follow these steps:
1. Press the Start button-> Run-> type "control userpasswords" and press [Enter]
2. In the new window, please select your username and then press the Reset Password button.
Please let me knwo about the outcome of this procedure.
Andrei Cristian Ionescu
Support Team Member
BullGuard Software Ltd.
Cell phone: +40 724.276.719
YM!: ionescu1982 ; Skype: ionesan
BullGuard specialises in best-of-breed security solutions for home users and
small businesses, emphasising technical excellence, ease-of-use and customer-care.
BullGuard is a Microsoft Gold Certified Partner with competencies in Security Solutions
and ISV Software Solutions: www.microsoft.com/security/partners/antivirus.asp
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Do not PM me with logfiles. They will be deleted | 
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