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icetman
New Member


Date Joined Jan 2013
Total Posts : 2
 
   Posted 1/2/2013 7:57 PM (GMT +2)    Quote: HELP - Pop up ad browser problemAlert an admin about: HELP - Pop up ad browser problem
running Vista Home Prem 64 bit SP 2 (<---- I know my first problem HA HA)

I have this AD thing on my browser since yesterday (1/1/2013, every 5 to 10 clicks ANY WHERE on my browser (Chrome) and a new window with an ad pops open. This happens in stages

1. first thing a new Chrome window open, in the window address is http://thecdn.04stream.com/ext/pop.php ..... then

2. .... it switches to this this address http://ad.directrev.com/RealMedia/ads/adstream_sx.ads/S0000481/1%5brandomNo%5d@x10 ...... then

3. ... switches to an actual ad site address window. It goes to a real company websites so it is some kind of ad script or trojan attached to my Chrome browser. I have ran Malwarebytes Anti-Malware (updated) but says system is clean.

I goggled the hell out of this and I can not find a removal for it. What brought me here was during my search for a solution of this problem I found this link http://forum.bullguard.com/forum/5/How-to-safely-remove-trojan-fr_92562.html because ON START up since yesterday morning (same time as this problem started) I am now seeing a C: window with the syswow64.exe line which I have never seen before.


So are these 2 related? If not how can I rid my browser/computer with this problem? And is there now something wrong with the syswow64.exe executable?

Post Edited (icetman) : 1/2/2013 5:59:54 PM GMT

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Andreea-Luciana Ostache
Forum Moderator




Date Joined Aug 2010
Total Posts : 549
 
   Posted 1/4/2013 5:37 AM (GMT +2)    Quote: HELP - Pop up ad browser problemAlert an admin about: HELP - Pop up ad browser problem
You have an infection that you need to remove, before getting your Chrome back to normal.

Follow the steps from this post and get back to us:
forum.bullguard.com/forum/9/Before-posting-a-log_43562.html


Andreea-Luciana Ostache
Senior Support Technician EN
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 12

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!

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icetman
New Member


Date Joined Jan 2013
Total Posts : 2
 
   Posted 1/4/2013 4:15 PM (GMT +2)    Quote: HELP - Pop up ad browser problemAlert an admin about: HELP - Pop up ad browser problem
Thank you, that worked!
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chad smith
New Member


Date Joined Feb 2013
Total Posts : 3
 
   Posted 2/18/2013 2:49 AM (GMT +2)    Quote: HELP - Pop up ad browser problemAlert an admin about: HELP - Pop up ad browser problem
I have this same pop up issue. Do you know which action took care of your problem? I did all the scans and others and nothing has worked. I am about to post logs for help. Anyone? Thank you.
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Andreea-Luciana Ostache
Forum Moderator




Date Joined Aug 2010
Total Posts : 549
 
   Posted 2/19/2013 11:41 PM (GMT +2)    Quote: HELP - Pop up ad browser problemAlert an admin about: HELP - Pop up ad browser problem
Chad, you may need to restore the settings of your browser as well. You can find a lot of guides on how to do that if you search the internet.


Andreea-Luciana Ostache
Senior Support Technician EN
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 12

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!

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