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NAV2004 and NortonFirewall 2004

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AliceZ
New Member

Date Joined Feb 2005
Total Posts : 1

Posted 2-16-2005 3:39 (GMT +1)

We are senior citizens and have been using Norton AntiVirus 2004 and Norton Firewall 2004 for several months. We did a Security Security download (LiveUpdate) a few weeks ago on one of our notebooks. After the download we did a full scan and then closed our computer. But just before closing a small box popped-up which was on screen for only a second or so. It said some about "pure virtual RC024" and then machine closed down.

Tonight we did another download on our other notebook and we received same pop-up when closing down the machine.

Would anyone know what is happening? This is the first time this happened and we are a bit concerned.

Alice

(WinXPsp2; IE6)

Post Edited (AliceZ) : 2/16/2005 2:48:35 AM GMT

Andrei M
Forum Moderator

Date Joined Jan 2005
Total Posts : 570

Posted 2-16-2005 10:17 (GMT +1)

Hello AliceZ,

If I understand correctly your problem is actually caused by the Symantec product, therefore you may have more chances of solving this if you choose to contact >Symantec Support<, they may have the solution to your issue.

Thank you for your understanding.

Best regards,

Andrei Marius Cristof
BullGuard Support Team
support@bullguard.com
www.bullguard.com

suspect any spyware/adware? download >hijackthis< and post the log file it creates.
also don't forget to test >the free 60days Bullguard trial<

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