Problems Registering/Not getting extra days for referring a friend

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Xbot
New Member

Date Joined Jun 2004
Total Posts : 26

Posted 6-7-2004 4:50 (GMT +1)

Here's the deal.

I recommended my friend to BullGuard. He installed it, but it never asked him to register it. Why you ask? Well, apparently a month ago he had already used it and then uninstalled it because he found out he still had a month left on his Mcafee. So when he tried to install it again, it automatically went to his already expired account. It didn't let him re-register confused

Is there any way he can register a new account without doing it through Bullguard, or possibly erase his previous BullGuard information?

Also my other friend I referred the service to signed up for the service, installed it, and used it. BullGuard sent me an e-mail saying that I had gotten the 30 days. So I went to update my status---But I didn't get my extra 30 days! Why?

Theis Sondergaard
Forum Moderator

Date Joined Feb 2004
Total Posts : 23

Posted 6-7-2004 8:08 (GMT +1)

Hi,

sorry to hear about that. Please go to www.bullguard.com/feedback.aspx and write us a note, telling us the two usernames involved - we'll take a look at it :)

Theis Søndergaard, CTO, Co-founder | BullGuard Ltd.

"Us? Aliens? Is this one of your Earth-jokes?"

eagle
Senior Member

Date Joined May 2004
Total Posts : 805

Posted 6-7-2004 9:49 (GMT +1)

I didn't know you could do that, ive probably told 100 people about bullguard, installed it myself on a couple of people's. how does that work?

Eagle

Xbot
New Member

Date Joined Jun 2004
Total Posts : 26

Posted 6-7-2004 1:10 (GMT +1)

You should have gotten an e-mail from bullguard with a link to it...

It should give you an extra 30 days...

Oh and I already left feedback on this issue...Still awaiting a reply...

Same here eagle. I never knew, I've went from forum to forum telling people about Bullguard. I could have probably racked up a few years of BullGuard. Imagine--A two year BullGuard trial. ^_^

eagle
Senior Member

Date Joined May 2004
Total Posts : 805

Posted 6-7-2004 2:54 (GMT +1)

Yeah X, Imagine a two year trial. that would be something! hop

But I'm pretty sure there's rules to keep all of that from happening you know limits. But it would still be neat.

Eagle

Xbot
New Member

Date Joined Jun 2004
Total Posts : 26

Posted 6-7-2004 4:35 (GMT +1)

There is also another bug that I would alert BullGuard about. Once I get my 30 days of course >_<

Xbot
New Member

Date Joined Jun 2004
Total Posts : 26

Posted 6-7-2004 4:35 (GMT +1)

There is also another bug that I would alert BullGuard about. But it's not fixable

eagle
Senior Member

Date Joined May 2004
Total Posts : 805

Posted 6-7-2004 5:06 (GMT +1)

WHAT BUG WOULD THAT BE?

Xbot
New Member

Date Joined Jun 2004
Total Posts : 26

Posted 6-7-2004 5:27 (GMT +1)

I'm not going to mention it or people will do it if they're cheapo's.

Xbot
New Member

Date Joined Jun 2004
Total Posts : 26

Posted 6-7-2004 5:29 (GMT +1)

Do it means take advantage of it.

eagle
Senior Member

Date Joined May 2004
Total Posts : 805

Posted 6-7-2004 5:35 (GMT +1)

i'll send email address you can tell me this that way alright.

Petria
Junior Member

Date Joined Mar 2004
Total Posts : 90

Posted 6-7-2004 7:28 (GMT +1)

Can you report this bug to the support team? burger

Here is the email: support@bullguard.com

Xbot
New Member

Date Joined Jun 2004
Total Posts : 26

Posted 6-8-2004 1:01 (GMT +1)

Here's the problem: It's unfixable. There is no way to fix the bug without causing distress to some users. Plus very few people would go through the trouble with it. It involves the reinstallation of THE ENTIRE Operating system EVERY TIME you abuse it. Unless I get some sort of benefit from telling BullGuard about this bug that, if someone had enough time, could give BullGuard the right to sue someone who abused the bug with fraud, I'm not going to do it. It makes no sense to make a big fuss about it. Very few people could figure it out.

Post Edited (Xbot) : 6/8/2004 12:12:58 AM GMT

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