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Hi there,
The error is caused by the fact that due to exterior causes some Windows files have been modified (installing or updating another application), and some of those files are used in the BullGuard Main module. Since you have an older version, at that time BullGuard did not set those files on read-only to protect them fro being modified, so that is why you receive the error and the application does not start.
You should uninstall the application, and delete the firewall's driver files like this:
1. Type Start -> Run-> type cmd and press Enter.
2. In the command prompt shell, please type the following rows, and press Enter after typing each one:
sc delete vfilt sc delete adblock.dll sc delete httpfilt.dll sc delete htmlfilt.dll sc delete protect.dll
3. Then reinstall the application, or choose to install a newer version, which you can do completely free from this link:
Download the installer and then log into the application with your current username and password.
Please keep me updated with the outcome of this procedure.
Andrei Cristian Ionescu
QA Team Leader
BullGuard Software Ltd.
Cell phone: +40 724.276.719
Please start your own thread by clicking the new topic button. Do NOT post your problem in someone elses thread.
Do not PM me with logfiles. They will be deleted Post Edited (Andrei Ionescu) : 12/15/2006 10:06:53 AM GMT |