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Update problem
   
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eluv24
New Member


Date Joined Dec 2005
Total Posts : 1
 
   Posted 12-3-2005 1:06 (GMT +1)    Quote: Update problemAlert an admin about: Update problem
For the past 8 days I have been unable to update my antivirus. I keep receiving the message that bullguard cannot connect to the server check my internet connection. There is no problem with my internet connection however this problem persists. Could I get some expeditious response to this issue soon, please?
 
jumpin 
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upunder
New Member


Date Joined Dec 2005
Total Posts : 1
 
   Posted 12-12-2005 7:03 (GMT +1)    Quote: Update problemAlert an admin about: Update problem
I have the same problem now.
My connection worls fine, i'm actually writing right now online, but it still wants me to check my connection.
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A918R
New Member


Date Joined Jan 2006
Total Posts : 1
 
   Posted 1-7-2006 5:20 (GMT +1)    Quote: Update problemAlert an admin about: Update problem
I have the same exact problems. I bought Norton Antivirus 2005 and it refused to get the Live Update. I decided to invest in McaFee antivirus and the same problems occurs. could it be possible that a virus is preventing my antivirus software to access the internet? please help, thanks
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Bianc@
New Member




Date Joined Jan 2005
Total Posts : 25
 
   Posted 1-18-2006 10:23 (GMT +1)    Quote: Update problemAlert an admin about: Update problem
Hello eluv24,


Please do the following in order to solve the issue with BullGuard update:

1. Open BullGuard and go to Main > Account.
2. Press the "Change user" button.
3. Log in with your username and password again.
4. Go back to the Main > Overview and press the "Check&Update" button.

If the update problem persists, please contact BullGuard's Support at support@bullguard.com or at:

http://www.bullguard.com/support/livechat.aspx

Thank you for your cooperation.


 
Kind Regards,
 
Bianca Simion
BullGuard Support Team
 

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