Does BullGuard auto update?

Posted 10/12/2012 6:24 AM
#94506
User avatar

berryracer Valued member

Date Joined Nov 2016
Total Posts: 19
I don't mean the Virus Definitions, I mean, does it update the program itself automatically? <br/> <br/>Right now my BullGuard Internet Security is v13.0.252
ASUS G75VW-T1086V
CPU: i7-3610QM 2.30/3.30 GHz.
Memory: 16 GB DDR3 1600 Mhz. RAM
Storage: LiteOn LAT-256M3S 256GB SSD + Seagate Momentus 5400RPM 1TB HDD
Graphics: GeForce GTX 670M 3GB
Screen: 17.3' Full HD LED Screen
Posted 10/12/2012 11:49 AM
#94517
User avatar

Paul.R Valued member

Date Joined Nov 2016
Total Posts: 20
Same version here!
User image
Posted 10/12/2012 12:00 PM
#94519
User avatar

Robert Mateescu Advanced member

Date Joined Nov 2016
Total Posts: 427
Hi there, <br/> <br/> <br/>We release new virus definitions every hour and usually a "subversion" upgrade once a week. <br/> <br/>The latest ones can be detected by the change in the version name (usually current ++) and contain bug fixes for different modules and may require a system reboot. <br/> <br/>New versions (next one will be 2014 -if the End of the World doesn't happen as "advertised" :) ) are usually pushed via auto-upgrade 2 or 3 months after the official release, as we want to gather some feedback before upgrading all computers. <br/> <br/>All of the above are free of any charges, the first 2 are completely automated, whilst the version upgrade requires a manual download for users eager to upgrade before the auto-upgrade process. <br/> <br/>All the best!
Robert Mateescu
Senior Support Technician EN
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security

You have a BullGuard related problem? Contact our Support team directly via Live Chat for immediate assistance: http://www.bullguard.com/support.aspx!
Posted 12/31/2012 9:29 AM
#94929
User avatar

IgorS Member

Date Joined Nov 2016
Total Posts: 7
Yes it boot automatically if you choose the option while installation.
Posted 1/2/2013 9:41 PM
#94935
User avatar

dallas7 Valued member

Date Joined Nov 2016
Total Posts: 15
@Robert Mateescu <br/> <br/>Where would a customer find out what the latest version is? I am running BG-AV .255. Where would I go to determine that .255 is current or discover that .256 is available? <br/> <br/>Where are the manual downloads for the eager users? <br/> <br/>Thank you. And Happy New Year!
Posted 1/4/2013 3:49 AM
#94942
User avatar

Advanced member

Did you read the reply that you received from our developers on the feedback.bullguard.com forum to which I never gave you the link for? <br/> <br/>Let me be so kind as to save time and provide the reply: <br/> <br/>"Thank you for your feedback. I can assure you that we are looking into ways of keeping our customers up-to-date regarding version updates and upgrades or server maintenance, so your suggestion does fit into our mid-term strategy of improving our customer communication."
Andreea-Luciana Ostache
Support Team Leader
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted 1/7/2013 8:51 PM
#94953
User avatar

dallas7 Valued member

Date Joined Nov 2016
Total Posts: 15
Thank you for your kindness. <br/> <br/>Yes, I did read that. And it's baloney - "we are looking into ways of keeping our customers up-to-date." Seriously?? <br/> <br/>As long as I am a customer and this public forum is available, I will take BullGuard to task for keeping its clientel completely in the dark. All it would take is: <br/>1) a simple line of text, "Current version..." on the "Tech Specs" page and <br/>2) a Changelog forum here. <br/> <br/>Once again today the only way I discovered my application was upgraded was to run ManualUpdate.exe (which I have since pinned to the Taskbar). <br/> <br/>I interpret your reply to my questions (in direct contradiction of Robert's implications in the third posting above) there is no way for a customer to find out what the latest version is and there no manual downloads for eager users.
Post attachments:
BGAVagain.jpg
Posted 1/13/2013 8:12 PM
#94970
User avatar

Advanced member

You can contact us 24/7 by e-mail, chat and forum, to learn if you have the latest version or not. <br/> <br/>There is no contradiction in my reply, or any of our replies. Robert explained how our updates and upgrade work currently and our developers told you that they are looking into a solution to make it possible for users to be able to know whether they have the latest version or not. <br/> <br/>Manual downloads are always available in our Downloads section and our users can update and upgrade their BullGuard to the very latest version available, free of charge. <br/> <br/>If there is any contradiction anywhere, please be so kind as to point it out to me. <br/> <br/>The BullGuard forum is a free forum, so please feel free to express your thoughts and ideas here.
Andreea-Luciana Ostache
Support Team Leader
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted 3/20/2013 11:33 AM
#95265
User avatar

techadam Member

Date Joined Nov 2016
Total Posts: 3
Hi, <br/> <br/>you can select the option while installing the anti virus software for this purpose.
  • Unread posts or replies
  • No unread posts or replies
  • Unread Posts (Read Only Forum)
  • No Unread Posts (Read Only Forum)

Forum Information

Currently it is Sunday, December 11, 2016, 7:03 AM (GMT +1)
There are a total of 61,164 posts in 13,450 threads.
In the last 3 days there were 0 new threads and 3 reply posts.

Who's online

This forum has 37,970 registered members. Please welcome our newest member, MJD.
There are currently no users on-line.