HELP - Pop up ad browser problem

Posted 1/2/2013 5:57 PM
#94932
User avatar

icetman Member

Date Joined Nov 2016
Total Posts: 2
running Vista Home Prem 64 bit SP 2 (<---- I know my first problem HA HA)

I have this AD thing on my browser since yesterday (1/1/2013, every 5 to 10 clicks ANY WHERE on my browser (Chrome) and a new window with an ad pops open. This happens in stages

1. first thing a new Chrome window open, in the window address is http://thecdn.04stream.com/ext/pop.php ..... then

2. .... it switches to this this address http://ad.directrev.com/RealMedia/ads/adstream_sx.ads/S0000481/1%5brandomNo%5d@x10 ...... then

3. ... switches to an actual ad site address window. It goes to a real company websites so it is some kind of ad script or trojan attached to my Chrome browser. I have ran Malwarebytes Anti-Malware (updated) but says system is clean.

I goggled the hell out of this and I can not find a removal for it. What brought me here was during my search for a solution of this problem I found this link http://forum.bullguard.com/forum/5/How-to-safely-remove-trojan-fr_92562.html because ON START up since yesterday morning (same time as this problem started) I am now seeing a C: window with the syswow64.exe line which I have never seen before.


So are these 2 related? If not how can I rid my browser/computer with this problem? And is there now something wrong with the syswow64.exe executable?
Posted 1/4/2013 3:37 AM
#94939
User avatar

Advanced member

You have an infection that you need to remove, before getting your Chrome back to normal.

Follow the steps from this post and get back to us:
http://forum.bullguard.com/forum/9/Before-posting-a-log_43562.html
Andreea-Luciana Ostache
Support Team Leader
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted 1/4/2013 2:15 PM
#94945
User avatar

icetman Member

Date Joined Nov 2016
Total Posts: 2
Thank you, that worked!
Posted 2/18/2013 12:49 AM
#95109
User avatar

chad smith Member

Date Joined Nov 2016
Total Posts: 3
I have this same pop up issue. Do you know which action took care of your problem? I did all the scans and others and nothing has worked. I am about to post logs for help. Anyone? Thank you.
Posted 2/19/2013 9:41 PM
#95120
User avatar

Advanced member

Chad, you may need to restore the settings of your browser as well. You can find a lot of guides on how to do that if you search the internet.
Andreea-Luciana Ostache
Support Team Leader
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
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