***  STOP:  0x0000007E  (0xC0000005, 0x80576A39, 0xF7C7C204, 0xF7C7BF04)

 

I attempted a reboot, got a black screen saying windows was not shut down normally, and asked to reboot in a few different ways, one being normally.. I chose that, and got the blue screen again.. Tried another reboot, and chose safe mode this time, and again, got the blue screen.. I attempted again, and when I got the black screen, this time I chose last known working configuration, and that seemed to start things up just fine..

 

Any ideas what this error is?  And how can I fix it, if it needs fixing?  I have not since tried to shut down and restart.. The only thing I can think of was during shut down last night, I forgot my Spyware Doctor was doing it's nightly scan.. I don't know if that can be a cause or not.

 

Also, the other thing new I noticed.. Yesterday my AOL spyscan blocked a nuisance spyware called Command Services.. Then today, after getting back up and running, AOL spyware again blocked Command Services.. What is this, is it a spyware?  If so, why doesn't any of my other 4 spyware places catch it, only aol's, and if it isn't, could this be the cause of my issue starting up, this Command Services being blocked?  That's the only thing that seems to be different between yesterday and today's reboot..

 

I run all my programs and all come up clean.. Spyware Doctor and Norton's latest Internet Security and AV and AntiSpam..

 

I attempted another reboot, and same as above happens.. Please help me! 

is this a simple fix or do I need help?  I only have this one PC.. I am also one who gets brought to tears when there is a pc issue.  It totally frazzles me beyond frazzled.