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Southerner3000
New Member

Date Joined Mar 2007
Total Posts : 19

Posted 8-6-2007 10:06 (GMT +1)

i recently downloaded the vista trial for my computer (32 bit) and after uninstalling my windows live care antivirus, i installed it, however, when i start bullguard up, it doesn't work and i get an error message saying: "the application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for further detail." i cant seem to find the application event log on my computer, could anyone help me with the route to it so i can see what it says and hopefully post it here. thanks.

Southerner3000
New Member

Date Joined Mar 2007
Total Posts : 19

Posted 8-7-2007 2:59 (GMT +1)

correction: sorry, i wasn't clear. what i meant to say was that i downloaded the bullguard trial for vista. (i have 32 bit). i had a browse through my computer and i think this could be the application event log:

; ______________________________________________________________
;
; BdFileSpy
;
; Author: Marius Negrutiu (marius@bullguard.com)
; ______________________________________________________________
;
; Copyright (c) 2005-2006, BullGuard Ltd.
; ______________________________________________________________
;

[Version]
signature = "$Windows NT$"
Class = "AntiVirus"
ClassGuid = {b1d1a169-c54f-4379-81db-bee7d88d7454}
Provider = %Company%
DriverVer = 09/26/2006,1.4.0.42
CatalogFile = BdFileSpy.cat

[DestinationDirs]
DefaultDestDir = 12
BdFs.DriverFiles = 12 ;%windir%\system32\drivers

;========================================
; Default install sections
;========================================

[DefaultInstall]
OptionDesc = %FileSpyServiceDesc%
CopyFiles = BdFs.DriverFiles

[SourceDisksNames.x86]
0 = %Disk1%

[SourceDisksNames.amd64]
0 = %Disk1%

[SourceDisksFiles.x86]
BdFileSpy.sys = 0,x86

[SourceDisksFiles.amd64]
BdFileSpy.sys = 0,amd64

[DefaultInstall.Services]
AddService = %FileSpyServiceName%,,BdFs.Service

;========================================
; Default uninstall sections
;========================================

[DefaultUninstall]
DelFiles = BdFs.DriverFiles

[DefaultUninstall.Services]
DelService = BdFileSpy,

;----------------------------------------
; Services Section
;----------------------------------------

[BdFs.Service]
DisplayName = %FileSpyServiceName%
Description = %FileSpyServiceDesc%
ServiceBinary = %12%\BdFileSpy.sys ;%windir%\system32\drivers\BdFileSpy.sys
ServiceType = 2 ;SERVICE_FILE_SYSTEM_DRIVER
StartType = 2 ;SERVICE_AUTO_START
ErrorControl = 1 ;SERVICE_ERROR_NORMAL
LoadOrderGroup = "FSFilter Anti-Virus"

;----------------------------------------
; Copy Files
;----------------------------------------

[BdFs.DriverFiles]
BdFileSpy.sys

;----------------------------------------
; String Section
;----------------------------------------

[Strings]
Company = "BullGuard Ltd."
FileSpyServiceDesc = "BullGuard File Monitor Driver"
FileSpyServiceName = "BdFileSpy"
FileSpyRegistry = "SYSTEM\CurrentControlSet\Services\BdFileSpy"
Disk1 = "(BullGuard File Monitor Media)"

; $Id: BdFileSpy.inf,v 1.10 2006/09/26 15:06:25 marius Exp $

Andrei M
Forum Moderator

Date Joined Jan 2005
Total Posts : 570

Posted 8-8-2007 7:25 (GMT +1)

answered on the other.

Andrei M
Microsoft Certified Professional
BullGuard Support Team | support[at]bullguard[dot]com

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