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Error "Could not communicate with the firewall service."
   
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CIPRIAN
New Member


Date Joined Feb 2010
Total Posts : 3
 
   Posted 2/13/2010 4:59 PM (GMT +3)    Quote: Error "Could not communicate with the firewall service."Alert an admin about: Error "Could not communicate with the firewall service."
Hi, I have the same problem like other user. When I start computer ( windows 7 ) an error message appears : "Could not communicate with the firewall service".
and the firewall is off. I have to wait few minutes then I have to manually open firewall. I attach here the file you have asked for.
But I cannot attach the text file.
I will copy-paste it here. Sorry about that.
Thank you.
Regards.

2010/02/13 03:26:01 Install BdSpy...
2010/02/13 03:26:01 -----------------------------------------
2010/02/13 03:26:01 C:\Program Files\BullGuard Ltd\BullGuard\BgInstallAssist.dll [v9.0.0.42]
2010/02/13 03:26:01 Install BdSpy v4.0.0.89
2010/02/13 03:26:01 original LoadAppInit_DLLs: 1
2010/02/13 03:26:01 original AppInit_DLLs: ""
2010/02/13 03:26:01 Call SetupApi!InstallHinfSection("DefaultInstall.NTx86.6.1 128 C:\Program Files\BullGuard Ltd\BullGuard\BdSpy\BdSpy.inf")
2010/02/13 03:26:03 restore LoadAppInit_DLLs: 0x0
2010/02/13 03:26:03 restore AppInit_DLLs: 0x0
2010/02/13 03:26:03 BdSpy has been successfully installed!
2010/02/13 03:26:03 Exit (code==0x0)

2010/02/13 03:26:19 FW cleanup
2010/02/13 03:26:19 -----------------------------------------
2010/02/13 03:26:19 C:\Program Files\BullGuard Ltd\BullGuard\BgInstallAssist.dll [v9.0.0.42]
2010/02/13 03:26:19 no .inf garbage
2010/02/13 03:26:19 exit

2010/02/13 03:26:19 AFW install
2010/02/13 03:26:19 -----------------------------------------
2010/02/13 03:26:19 C:\Program Files\BullGuard Ltd\BullGuard\BgInstallAssist.dll [v9.0.0.42]
2010/02/13 03:26:19 silent: true
2010/02/13 03:26:19 afw path: "C:\Program Files\BullGuard Ltd\BullGuard\fwengine\afw"
2010/02/13 03:26:19 installing afw450...
2010/02/13 03:26:19 original LoadAppInit_DLLs: 1
2010/02/13 03:26:19 original AppInit_DLLs: ""
2010/02/13 03:26:19 CreateProcess( "C:\Program Files\BullGuard Ltd\BullGuard\fwengine\afw\i386\Targets\Free\wlh\wfpbootreg.exe" register ) == 0x0
2010/02/13 03:26:21 | WFP boot-time filters was registered successfully
2010/02/13 03:26:21 exit code: 0x0
2010/02/13 03:26:21 src inf = "C:\Program Files\BullGuard Ltd\BullGuard\fwengine\afw\afw.inf"
2010/02/13 03:26:40 dst inf = "C:\Windows\INF\oem3.inf"
2010/02/13 03:26:40 src inf = "C:\Program Files\BullGuard Ltd\BullGuard\fwengine\afw\afwmp.inf"
2010/02/13 03:26:40 dst inf = "C:\Windows\INF\oem4.inf"
2010/02/13 03:26:45 DriverMode successfully set
2010/02/13 03:26:45 reboot flag set
2010/02/13 03:26:45 successfully installed Afw
2010/02/13 03:26:45 restore LoadAppInit_DLLs: 0x0
2010/02/13 03:26:45 restore AppInit_DLLs: 0x0
2010/02/13 03:26:45 installing afwcore450...
2010/02/13 03:26:45 original LoadAppInit_DLLs: 1
2010/02/13 03:26:45 original AppInit_DLLs: ""
2010/02/13 03:26:45 InstallHinfSection(InstallVista 132 C:\Program Files\BullGuard Ltd\BullGuard\fwengine\afw\afwcore.inf)
2010/02/13 03:26:47 successfully installed AfwCore
2010/02/13 03:26:47 restore LoadAppInit_DLLs: 0x0
2010/02/13 03:26:47 restore AppInit_DLLs: 0x0
2010/02/13 03:26:47 exit

File Attachment :
sysdump.html.gz   219KB (application/gzip)
This file has been downloaded 1738 time(s).
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Alin Vlad
Trusted Member




Date Joined Sep 2007
Total Posts : 393
 
   Posted 2/16/2010 12:35 PM (GMT +3)    Quote: Error "Could not communicate with the firewall service."Alert an admin about: Error "Could not communicate with the firewall service."
I advice you to contact the Support Team in order to proper troubleshoot your issue.


Alin Vlad
Senior Support Technician
support@bullguard.com
www.bullguard.com

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CIPRIAN
New Member


Date Joined Feb 2010
Total Posts : 3
 
   Posted 2/16/2010 4:32 PM (GMT +3)    Quote: Error "Could not communicate with the firewall service."Alert an admin about: Error "Could not communicate with the firewall service."
In your bussines card it sais you are Senior Support Technician. So you should be part from Support Team.
Anyway where I can find support team?
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Alin Vlad
Trusted Member




Date Joined Sep 2007
Total Posts : 393
 
   Posted 2/16/2010 4:47 PM (GMT +3)    Quote: Error "Could not communicate with the firewall service."Alert an admin about: Error "Could not communicate with the firewall service."
Contacting the Support Team by mail or or chat will give us more effective ways to troubleshoot your problem: remote assistance, running diagnostic tools. I am an Senior Support Technician, but this forum platform gives to few choices to help you.

I hope that your satisfied with my answer now. Anyway, you can contact us by mail, writing us to the address mentioned in my signature or by chat here: bullguard.com/support/live-support.aspx


Alin Vlad
Senior Support Technician
support@bullguard.com
www.bullguard.com

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CIPRIAN
New Member


Date Joined Feb 2010
Total Posts : 3
 
   Posted 2/16/2010 5:57 PM (GMT +3)    Quote: Error "Could not communicate with the firewall service."Alert an admin about: Error "Could not communicate with the firewall service."
Thank you Alin! Multumesc :)
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