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Catman720
New Member




Date Joined Aug 2011
Total Posts : 34
 
   Posted 8/30/2011 1:41 AM (GMT +2)    Quote: Thunderbird Email Spam Set UpAlert an admin about: Thunderbird Email Spam Set Up
Hi,
I tried a search, but it didn't find any posts. I am trying to set up the spam filter to work with Thunderbird. On the screen where it says to choose folder, it searches, finds none and when I hit the plus sign nothing happens?
Hoping there is someway to get this working.
Thanks


Steve M

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Catman720
New Member




Date Joined Aug 2011
Total Posts : 34
 
   Posted 9/1/2011 6:00 PM (GMT +2)    Quote: Thunderbird Email Spam Set UpAlert an admin about: Thunderbird Email Spam Set Up
Anyone?


Steve M

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Catman720
New Member




Date Joined Aug 2011
Total Posts : 34
 
   Posted 9/3/2011 4:17 PM (GMT +2)    Quote: Thunderbird Email Spam Set UpAlert an admin about: Thunderbird Email Spam Set Up
Thanks, I responded there too.


Steve M

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Catman720
New Member




Date Joined Aug 2011
Total Posts : 34
 
   Posted 9/3/2011 9:33 PM (GMT +2)    Quote: Thunderbird Email Spam Set UpAlert an admin about: Thunderbird Email Spam Set Up
From what I see, I don't think there is much customer service on this forum. As I am thinking of switching to this product, and purchasing right after trial, I hope there is at least some sort of help here.


Steve M

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Dickens
Trusted Member


Date Joined Mar 2005
Total Posts : 308
 
   Posted 9/3/2011 10:08 PM (GMT +2)    Quote: Thunderbird Email Spam Set UpAlert an admin about: Thunderbird Email Spam Set Up
Please note, this forum is staffed by volunteers, NOT employees of BullGuard.
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Catman720
New Member




Date Joined Aug 2011
Total Posts : 34
 
   Posted 9/3/2011 10:13 PM (GMT +2)    Quote: Thunderbird Email Spam Set UpAlert an admin about: Thunderbird Email Spam Set Up
Okay, so we should actually write to Bullguard support rather than here?


Steve M

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Dickens
Trusted Member


Date Joined Mar 2005
Total Posts : 308
 
   Posted 9/3/2011 10:31 PM (GMT +2)    Quote: Thunderbird Email Spam Set UpAlert an admin about: Thunderbird Email Spam Set Up
Click on to Support on BullGuard's home page - www.bullguard.com.

That page will tell you how to get in touch with BullGuard Technical Support.
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Catman720
New Member




Date Joined Aug 2011
Total Posts : 34
 
   Posted 9/3/2011 10:35 PM (GMT +2)    Quote: Thunderbird Email Spam Set UpAlert an admin about: Thunderbird Email Spam Set Up
Thanks


Steve M

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Dickens
Trusted Member


Date Joined Mar 2005
Total Posts : 308
 
   Posted 9/3/2011 10:46 PM (GMT +2)    Quote: Thunderbird Email Spam Set UpAlert an admin about: Thunderbird Email Spam Set Up
Sorry Steve M - I should have added in my previous post:

If I had been familiar with Thunderbird I would have gladly tried to help.

:-)

Post Edited (Dickens) : 03-09-2011 20:46:40 GMT

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anniesboy
Junior Member


Date Joined Feb 2010
Total Posts : 69
 
   Posted 9/5/2011 9:58 AM (GMT +2)    Quote: Thunderbird Email Spam Set UpAlert an admin about: Thunderbird Email Spam Set Up
My initial post about this issue was ten weeks ago. (In Bullguard Customers)
My guess is that nothing much will happen until we get version 12.
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nha
New Member


Date Joined Sep 2009
Total Posts : 18
 
   Posted 9/5/2011 11:56 AM (GMT +2)    Quote: Thunderbird Email Spam Set UpAlert an admin about: Thunderbird Email Spam Set Up
http://www.mozilla.org/en-US/thunderbird/all-older.html
You could roll back to Thunderbird 3.1.13.
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anniesboy
Junior Member


Date Joined Feb 2010
Total Posts : 69
 
   Posted 9/5/2011 1:31 PM (GMT +2)    Quote: Thunderbird Email Spam Set UpAlert an admin about: Thunderbird Email Spam Set Up
Yes I could but,there again I could equally expect this issue to be resolved.
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Catman720
New Member




Date Joined Aug 2011
Total Posts : 34
 
   Posted 9/5/2011 4:09 PM (GMT +2)    Quote: Thunderbird Email Spam Set UpAlert an admin about: Thunderbird Email Spam Set Up
Not about to roll back that far, but BullGuard said it would show up in the next version, so I will wait.


Steve M

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Robert Mateescu
Forum Moderator




Date Joined Sep 2011
Total Posts : 336
 
   Posted 9/15/2011 9:10 AM (GMT +2)    Quote: Thunderbird Email Spam Set UpAlert an admin about: Thunderbird Email Spam Set Up
Hi there,

Unfortunately, Mozilla is releasing new versions of both Thunderbird and Firefox nearly once a month ( https://wiki.mozilla.org/Releases ).
Therefore, any fix for the x version will be useless once version x+1 is launched.

Consider that a Spamfiter fix must be tested for all the possible combinations of Operating systems, Languages, other email clients and possible conflicting software. However, v12 will be compatible with the latest thunderbird version when released.


Robert Mateescu

Support Technician EN
support@bullguard.com
www.bullguard.com

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stephenb
New Member


Date Joined Aug 2011
Total Posts : 4
 
   Posted 10/30/2011 4:30 PM (GMT +2)    Quote: Thunderbird Email Spam Set UpAlert an admin about: Thunderbird Email Spam Set Up
From the product website for BG 12:

"And don’t worry: it’s fully compatible with e-mail systems like Outlook, Outlook Express, Thunderbird and Windows Mail."

No, it doesn't work with the current version of Thunderbird. This is misleading advertising.

And from Robert's post above:

"However, v12 will be compatible with the latest thunderbird version when released."

No, it isn't.

At the very least the advertising should be honest.
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Andreea-Luciana Ostache
Forum Moderator




Date Joined Aug 2010
Total Posts : 549
 
   Posted 4/25/2012 3:59 PM (GMT +2)    Quote: Thunderbird Email Spam Set UpAlert an admin about: Thunderbird Email Spam Set Up
And, at long last, support for the latest Thunderbird version will be added in 219.

We apologize again for the long wait and hope that you will now enjoy returning BullGuard's Spamfilter to your Thunderbird.


Andreea-Luciana Ostache
Senior Support Technician EN
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 12

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!

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Catman720
New Member




Date Joined Aug 2011
Total Posts : 34
 
   Posted 4/26/2012 11:50 PM (GMT +2)    Quote: Thunderbird Email Spam Set UpAlert an admin about: Thunderbird Email Spam Set Up
Great news, thank you.


Steve M

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