Bullguard firewall is buggy, causes cracking of audio playback, slows the performanche of browsing

Posted 5/29/2013 11:23 AM
#95679
User avatar

Viktik Member

Date Joined Nov 2016
Total Posts: 6
I installed bullguard internet security 2013 trail to see hoe it works. One issue that caused to stop me from using bullguard is the buggy firewall. It causes breaking or cracking of audio when music is played. It also affects audio when video is played. While web browsing when a webpage with a lot of images is encountered then the cpu usage sky rockets and causes system and browsing slow down.

i am using windows 8 pro 64 bit. No other application is responsible to this problem. you can be 100% sure that bullguard firewall is the problem.
After removal of bull guard this problem has stopped.

This problem need serious reconsideration and solved as soon as possible.
Posted 5/30/2013 10:16 AM
#95685
User avatar

Advanced member

I only have one question. Did you contact Support for this issue?

This issue is not caused by our firewall, but by something that is installed on your computer, or an old audio driver that is conflicting with the driver for the firewall.
Andreea-Luciana Ostache
Support Team Leader
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted 5/31/2013 9:40 PM
#95690
User avatar

Viktik Member

Date Joined Nov 2016
Total Posts: 6
I installed bullguard internet security on newly installed windows 8 64 bit. There is no occurrence of such problem here.
So bullguard firewall was conflicting with some software in previous installation. Most probably with WinPcap 4.1.2 which was not compatible to win 8.

I have to say bullguard firewall is not buggy.
Posted 6/4/2013 7:25 PM
#95697
User avatar

Advanced member

I am glad to hear that the issue is now solved! Thank you for your feedback!

Best regards,
Andreea-Luciana Ostache
Support Team Leader
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
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