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I think i have a virus

Posted 8/7/2007 7:34 PM
#51634
User avatar

Southerner3000 Valued member

Date Joined Nov 2016
Total Posts: 19
hello, my bullguard isn't working which i have explained in a previous thread, http://www.bullguard.com/forum/14/Bullguard-Vista-problems_51557.html i posted this yesterday and i haven't had a response, maybe i didn't give enough detail. i don't know. anyway the problem still remains, and i have a hijackthis log here:


Logfile of HijackThis v1.99.1
Scan saved at 20:25:33, on 07/08/2007
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iTunes\iTunes.exe
C:\Windows\Explorer.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Users\Admin\Desktop\alternativ.exe
C:\Windows\system32\DllHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virginmedia.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Lexmark 3100 Series] "C:\Program Files\Lexmark 3100 Series\lxbrbmgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [BullGuard] "C:\Program Files\BullGuard Software\BullGuard\bullguard.exe" -boot
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Start WingMan Profiler] "C:\Program Files\Logitech\Profiler\lwemon.exe" /noui
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [BullGuard] "C:\Program Files\BullGuard Software\BullGuard\bullguard.exe"
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O11 - Options group: [INTERNATIONAL] International*
O13 - Gopher Prefix:
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase8300.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab2.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v5.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\Windows\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\Windows\system32\wpdshserviceobj.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: BullGuard LiveUpdate (BGLiveSvc) - BullGuard Software - C:\Program Files\BullGuard Software\BullGuard\BullGuardUpdate.exe
O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30007 (IISADMIN) - Unknown owner - %windir%\system32\inetsrv\inetinfo.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\Windows\System32\LEXBCES.EXE
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: SF FrontLine Drivers Auto Removal (v1) (sfrem01) - Protection Technology (StarForce) - C:\WINDOWS\system32\sfrem01.exe
O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30001 (WAS) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-20001 (WMSvc) - Unknown owner - %windir%\system32\inetsrv\wmsvc.exe (file missing)



i dont trust these entries but dont know whether to remove/repair before checking here:

O23 - Service: SF FrontLine Drivers Auto Removal (v1) (sfrem01) - Protection Technology (StarForce) - C:\WINDOWS\system32\sfrem01.exe

O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab



maybe there are others that are not needed on my computer or are harmful. furthermore, my pc seems to go through phases where it doesn't respond. also, spybot s+d found no problems, but at present, it is the only defence i have on my computer apart from windows defender/firewall.



here is the error message i recieve upon trying to execute any bullguard programs (main client, updater and others)



http://img.photobucket.com/albums/v229/Southerner3000/Untitled.jpg



EDIT:

here is the rootlog.txt:



********************************* ROOTCHK-(21-07-07)-LOG, by ejvindh
07/08/2007 21:24:02.02

The rootkits that are detected by this tool were not found.

********************************* ROOTCHK-LOG-end


catchme 0.3.1061 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-08-07 21:24:02
Windows 6.0.6000
scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

hidden processes: 0
hidden files: 0
Posted 8/8/2007 6:24 PM
#51693
User avatar

Andrei M Advanced member

Date Joined Nov 2016
Total Posts: 356
Hello.
The log is clean. The entries you pointed at are ok. My recommendation is that you contact the BullGuard Support Team directly in order to receive advice on the error that appears in the screenshot.
Andrei M
[blue]Microsoft Certified Professional[/blue]
BullGuard | support[at]bullguard[dot]com

---------
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Posted 8/8/2007 6:45 PM
#51695
User avatar

Southerner3000 Valued member

Date Joined Nov 2016
Total Posts: 19
ok, i'm being dealed with at the moment, thanks for advice.
Posted 8/8/2007 10:54 PM
#51702
User avatar

Andrei M Advanced member

Date Joined Nov 2016
Total Posts: 356
Ok. Since you are receiving help I will lock this thread.
New users please post a new thread - New Topic button.
Andrei M
[blue]Microsoft Certified Professional[/blue]
BullGuard | support[at]bullguard[dot]com

---------
If more than 24hrs have passed since my last reply on your thread, send me a private message to remind me.
---------
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