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My computer's alerting critical system error

Posted 11/24/2006 8:52 AM
#39709
User avatar

vuthda Valued member

Date Joined Nov 2016
Total Posts: 10
hi
I don know why my computer always alerting " cirtical system error" from the taskbar's icon


here is my log file
Logfile of HijackThis v1.99.1
Scan saved at 2:47:35 PM, on 11/24/2006
Platform: Windows 2003 (WinNT 5.02.3790)
MSIE: Internet Explorer v6.00 (6.00.3790.0000)

Running processes:
C:\Documents and Settings\Administrator\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Microsoft SQL Server\MSSQL$UDDI\Binn\sqlservr.exe
C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
C:\Program Files\SpywareDetector\SDService.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\lserver.exe
C:\WINDOWS\system32\Dfssvc.exe
C:\WINDOWS\system32\RsServ.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcrobatInfo.exe
F:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://shdoclc.dll/hardAdmin.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://shdoclc.dll/hardAdmin.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\system32\blank.htm
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gmail.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.0.200:8080
F3 - REG:win.ini: run=C:\Documents and Settings\Administrator\WINDOWS\inet20125\services.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {192c5b4a-3efd-40c7-9f99-c472deb8efc0} - C:\Program Files\Gold Codec\isaddon.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdmcks.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Protection Bar - {96ebbe6a-2864-4345-b32b-26ee9be524b5} - C:\Program Files\Gold Codec\iesplugin.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SystemTraySD] C:\Program Files\SpywareDetector\SDSystemTray.exe
O4 - HKLM\..\Run: [SDAutoLiveupdate] C:\Program Files\SpywareDetector\LiveUpdateSD.exe -AUTO
O4 - HKCU\..\Run: [xp_system] C:\Documents and Settings\Administrator\WINDOWS\inet20125\services.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O10 - Broken Internet access because of LSP provider 'c:\documents and settings\administrator\windows\system32\mswsock.dll' missing
O17 - HKLM\System\CCS\Services\Tcpip\..\{AE2F7C38-19BF-412F-9671-266842A08BC5}: NameServer = 192.168.0.200
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - c:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - Winlogon Notify: igfxcui - igfxsrvc.dll (file missing)
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: SDNotify - C:\Program Files\SpywareDetector\SDNotify.dll
O21 - SSODL: gimmicks - {40dcff6e-af8d-4183-8ebe-a82270ac449e} - C:\WINDOWS\system32\dcvwaah.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Application Layer Gateway Service (ALG) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\System32\alg.exe (file missing)
O23 - Service: Application Management (AppMgmt) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe (file missing)
O23 - Service: Remote Installation (BINLSVC) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\tcpsvcs.exe (file missing)
O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Computer Browser (Browser) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cryptographic Services (CryptSvc) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Distributed File System (Dfs) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\Dfssvc.exe (file missing)
O23 - Service: DHCP Client (Dhcp) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\System32\dmadmin.exe (file missing)
O23 - Service: Logical Disk Manager (dmserver) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: DNS Client (Dnscache) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Error Reporting Service (ERSvc) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: Event Log (Eventlog) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\services.exe (file missing)
O23 - Service: Single Instance Storage Groveler (Groveler) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\grovel.exe (file missing)
O23 - Service: Help and Support (helpsvc) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: Internet Authentication Service (IAS) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Server (lanmanserver) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Workstation (lanmanworkstation) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: TCP/IP NetBIOS Helper (LmHosts) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: MSSQLSERVER - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe" -sMSSQLSERVER (file missing)
O23 - Service: Net Logon (Netlogon) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Network Connections (Netman) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: Network Location Awareness (NLA) (Nla) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: File Replication (NtFrs) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\ntfrs.exe (file missing)
O23 - Service: NT LM Security Support Provider (NtLmSsp) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Removable Storage (NtmsSvc) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Plug and Play (PlugPlay) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\services.exe (file missing)
O23 - Service: IPSEC Services (PolicyAgent) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Protected Storage (ProtectedStorage) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Remote Access Auto Connection Manager (RasAuto) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Remote Access Connection Manager (RasMan) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Remote Registry (RemoteRegistry) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Remote Procedure Call (RPC) Locator (RpcLocator) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\locator.exe (file missing)
O23 - Service: Remote Procedure Call (RPC) (RpcSs) - Unknown owner - C:\Documents.exe (file missing)
O23 - Service: Resultant Set of Policy Provider (RSoPProv) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\RSoPProv.exe (file missing)
O23 - Service: Special Administration Console Helper (sacsvr) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: Security Accounts Manager (SamSs) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Smart Card (SCardSvr) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\System32\SCardSvr.exe (file missing)
O23 - Service: Task Scheduler (Schedule) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: SDService - Max Secure Software - C:\Program Files\SpywareDetector\SDService.exe
O23 - Service: Secondary Logon (seclogon) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: System Event Notification (SENS) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Shell Hardware Detection (ShellHWDetection) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: Simple TCP/IP Services (SimpTcp) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\tcpsvcs.exe (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Print Spooler (Spooler) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\spoolsv.exe (file missing)
O23 - Service: SQLSERVERAGENT - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlagent.EXE" -i MSSQLSERVER (file missing)
O23 - Service: Microsoft Software Shadow Copy Provider (swprv) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Performance Logs and Alerts (SysmonLog) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\smlogsvc.exe (file missing)
O23 - Service: Telephony (TapiSrv) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: Terminal Services (TermService) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: Terminal Server Licensing (TermServLicensing) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\lserver.exe (file missing)
O23 - Service: Trivial FTP Daemon (TFTPD) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\tftpd.exe (file missing)
O23 - Service: Distributed Link Tracking Client (TrkWks) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Upload Manager (uploadmgr) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: Uninterruptible Power Supply (UPS) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\System32\ups.exe (file missing)
O23 - Service: Virtual Disk Service (vds) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\System32\vds.exe (file missing)
O23 - Service: Volume Shadow Copy (VSS) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\System32\vssvc.exe (file missing)
O23 - Service: Windows Time (W32Time) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: World Wide Web Publishing Service (W3SVC) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: WinHTTP Web Proxy Auto-Discovery Service (WinHttpAutoProxySvc) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Windows Management Instrumentation (winmgmt) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Portable Media Serial Number Service (WmdmPmSN) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: Windows Management Instrumentation Driver Extensions (Wmi) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: Automatic Updates (wuauserv) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Wireless Configuration (WZCSVC) - Unknown owner - C:\Documents and Settings\Administrator\WINDOWS\System32\svchost.exe (file missing)


lease help me to delete that alert! thank in advance
[img][/img]
Post attachments:
virus alert.JPG
Posted 11/25/2006 3:16 AM
#39750
User avatar

Touch Advanced member

Date Joined Nov 2016
Total Posts: 12976
Hi vuthda




Run Hijackthis and place a check beside each of the following. Close all other browser windows except HJT.
Click fix checked:

F3 - REG:win.ini: run=C:\Documents and Settings\Administrator\WINDOWS\inet20125\services.exe

O4 - HKCU\..\Run: [xp_system] C:\Documents and Settings\Administrator\WINDOWS\inet20125\services.exe





You may want to print this or save it to notepad as we will go to safe mode.







Re-start your PC in Safe mode, by holding down the F8 button during the initial start up procedure. Use the up and down arrow keys to select Start PC in safe mode and hit the enter key.
This will start your PC with only essential Windows programmes running.





Please set your system to show all files.
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.




Delete the following files or folders (delete item in bold). Please do not be concerned if
any of the items are not found as they may have been automatically removed by actions I had
you take earlier in the cleaning process.



Delete-



Files:

C:\Documents and Settings\Administrator\WINDOWS\inet20125\services.exe





Reboot normally





Please download the latest version (the file contains both English and French versions):
http://siri.geekstogo.com/SmitfraudFix.zip

Mirrors: Alternate official download locations for Smitfraudfix.zip
http://siri.urz.free.fr/Fix/SmitfraudFix.zip
http://telechargement.zebulon.fr/259-smitfraudfix.html




Extract the content (a folder named SmitfraudFix) to your Desktop.











Reboot your computer in Safe Mode (before the Windows icon appears, tap the F8 key continually)

Open the SmitfraudFix folder and double-click smitfraudfix.cmd

Select 2 and hit Enter to delete infect files.

You will be prompted: Do you want to clean the registry ? answer Y (yes) and hit Enter in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found): Replace infected file ? answer Y (yes) and hit Enter to restore a clean file.

A reboot may be needed to finish the cleaning process. The report can be found at the root of the system drive, usually at C:\rapport.txt



Note:
process.exe is detected by some antivirus programs as a "RiskTool". It is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

Post a fresh hijackthis log with rapport txt, and tell how your computer are behaving












[color=black face="Courier New" sab="311">[2]Click here: Before-posting-a-log[/2][/url]

<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
[/color]
Do not PM me with logfiles. They will be deleted.


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