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Subscription paid but download email not received

Posted 9/4/2010 12:40 PM
#88843
User avatar

libranjag Member

Date Joined Nov 2016
Total Posts: 2
Paid for subscription but no download received just an email with this message
'IMPORTANT

Please note that elements in your email were labeled distrustful by our anti-spam system, and therefore the delivery of your email was temporarily suspended.

A. If you did not send the email, please ignore the above information.

B. If you did send the email, please reply to this message within 48 hours, and our mail system will continue the delivery of the email.

Please make sure the subject contains this number: 0201009040317197328.1577104.

Thank you for your patience and sorry for the inconvenience.


I put the computer in for repairs and the computer guy put Bullguard on and said it was better than using AVG which is what I had been using. The email address he has on there is one I can't get into as it is the computer guys. I am assuming the download has been sent to this address which is nothing to do with me. What can I do about it as I can't afford to lose $89.95.
Posted 9/4/2010 3:33 PM
#88844
User avatar

Alin Vlad Advanced member

Date Joined Nov 2016
Total Posts: 389
Please PM your license key or the order ID of your payment.
Alin Vlad
Community Manager
[url]support@bullguard.com[/url]
www.bullguard.com

Download Free Trial version of BullGuard

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted 9/6/2010 4:42 AM
#88847
User avatar

libranjag Member

Date Joined Nov 2016
Total Posts: 2
All is okay now. Went to the computer tech and the problem is sorted. Main problem is I am not computer savvy!!!!
Posted 9/6/2010 4:49 AM
#88848
User avatar

Alin Vlad Advanced member

Date Joined Nov 2016
Total Posts: 389
I am very glad the problem is now solved and that your computer is protected by BullGuard. :)
Alin Vlad
Community Manager
[url]support@bullguard.com[/url]
www.bullguard.com

Download Free Trial version of BullGuard

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
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