Thunderbird Email Spam Set Up

Posted 8/29/2011 11:41 PM
#92209
User avatar

Catman720 Advanced member

Date Joined Nov 2016
Total Posts: 32
Hi,
I tried a search, but it didn't find any posts. I am trying to set up the spam filter to work with Thunderbird. On the screen where it says to choose folder, it searches, finds none and when I hit the plus sign nothing happens?
Hoping there is someway to get this working.
Thanks
Steve M
Posted 9/1/2011 4:00 PM
#92218
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Catman720 Advanced member

Date Joined Nov 2016
Total Posts: 32
Anyone?
Steve M
Posted 9/3/2011 2:17 PM
#92221
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Catman720 Advanced member

Date Joined Nov 2016
Total Posts: 32
Thanks, I responded there too.
Steve M
Posted 9/3/2011 7:33 PM
#92222
User avatar

Catman720 Advanced member

Date Joined Nov 2016
Total Posts: 32
From what I see, I don't think there is much customer service on this forum. As I am thinking of switching to this product, and purchasing right after trial, I hope there is at least some sort of help here.
Steve M
Posted 9/3/2011 8:08 PM
#92223
User avatar

Dickens Advanced member

Date Joined Nov 2016
Total Posts: 261
Please note, this forum is staffed by volunteers, NOT employees of BullGuard.
Posted 9/3/2011 8:13 PM
#92225
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Catman720 Advanced member

Date Joined Nov 2016
Total Posts: 32
Okay, so we should actually write to Bullguard support rather than here?
Steve M
Posted 9/3/2011 8:31 PM
#92226
User avatar

Dickens Advanced member

Date Joined Nov 2016
Total Posts: 261
Click on to Support on BullGuard's home page - www.bullguard.com.

That page will tell you how to get in touch with BullGuard Technical Support.
Posted 9/3/2011 8:35 PM
#92227
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Catman720 Advanced member

Date Joined Nov 2016
Total Posts: 32
Thanks
Steve M
Posted 9/3/2011 8:46 PM
#92228
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Dickens Advanced member

Date Joined Nov 2016
Total Posts: 261
Sorry Steve M - I should have added in my previous post:

If I had been familiar with Thunderbird I would have gladly tried to help.

:-)
Posted 9/5/2011 7:58 AM
#92239
User avatar

anniesboy Advanced member

Date Joined Nov 2016
Total Posts: 72
My initial post about this issue was ten weeks ago. (In Bullguard Customers)
My guess is that nothing much will happen until we get version 12.
Posted 9/5/2011 9:56 AM
#92243
User avatar

nha Member

Date Joined Nov 2016
Total Posts: 8
http://www.mozilla.org/en-US/thunderbird/all-older.html
You could roll back to Thunderbird 3.1.13.
Posted 9/5/2011 11:31 AM
#92244
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anniesboy Advanced member

Date Joined Nov 2016
Total Posts: 72
Yes I could but,there again I could equally expect this issue to be resolved.
Posted 9/5/2011 2:09 PM
#92245
User avatar

Catman720 Advanced member

Date Joined Nov 2016
Total Posts: 32
Not about to roll back that far, but BullGuard said it would show up in the next version, so I will wait.
Steve M
Posted 9/15/2011 7:10 AM
#92290
User avatar

Robert Mateescu Advanced member

Date Joined Nov 2016
Total Posts: 427
Hi there,

Unfortunately, Mozilla is releasing new versions of both Thunderbird and Firefox nearly once a month ([url] https://wiki.mozilla.org/Releases [/url]).
Therefore, any fix for the x version will be useless once version x+1 is launched.

Consider that a Spamfiter fix must be tested for all the possible combinations of Operating systems, Languages, other email clients and possible conflicting software. However, v12 will be compatible with the latest thunderbird version when released.
Robert Mateescu
Senior Support Technician EN
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security

You have a BullGuard related problem? Contact our Support team directly via Live Chat for immediate assistance: http://www.bullguard.com/support.aspx!
Posted 10/30/2011 2:30 PM
#92660
User avatar

stephenb Member

Date Joined Nov 2016
Total Posts: 5
From the product website for BG 12:

"And don’t worry: it’s fully compatible with e-mail systems like Outlook, Outlook Express, Thunderbird and Windows Mail."

No, it doesn't work with the current version of Thunderbird. This is misleading advertising.

And from Robert's post above:

"However, v12 will be compatible with the latest thunderbird version when released."

No, it isn't.

At the very least the advertising should be honest.
Posted 4/25/2012 1:59 PM
#93756
User avatar

Advanced member

And, at long last, support for the latest Thunderbird version will be added in 219.

We apologize again for the long wait and hope that you will now enjoy returning BullGuard's Spamfilter to your Thunderbird.
Andreea-Luciana Ostache
Support Team Leader
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted 4/26/2012 9:50 PM
#93770
User avatar

Catman720 Advanced member

Date Joined Nov 2016
Total Posts: 32
Great news, thank you.
Steve M
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