Thanks for the advice. Is it no big deal even though I do not uninstall and re-install BG-IS without keeping the setting, right ? It is because my BG12 is working fine and nice and I do not want to do that until the next version, BG13.
My workaround for now on is like: after BG is on and ready to use, then go to settings, unchecked the behavior scan box and re-checked it and save setting. The behavior scan option is just fine to use, right ?
I had a few problems with BG, did not experience problems that you had, but I was a bit wary of uninstalling/reinstalling BG, in the end I had no option, so I went ahead by uninstallng /reinstalling BG...I am pleased to say I have had no further problems since.
As I have explained earlier, this was an issue with a build that was released at one point, so everyone who installed BullGuard during that period in time is affected by it. The issue has long since been resolved, but because it is a programming bug, it can only be completely solved if you install the fixed version. What happens is that the Behavioral engine doesn't start. This is pretty serious, as it is crippling your protection. While an infection that wants to run will still be caught, if there is a program that wants to do something illegal, like accessing your system files, this will not be caught, because this is the job of the Behavioral engine. It doesn't happen all the time because the error is not triggered every time.
I come now and ask you: Why are you reluctant to re-install, since it's just a matter of downloading a small executable, running it and following the prompts?
Note: If you have backup profiles that you are worried about loosing, these can be saved and restored once you re-install. Just ask for the instructions from the support team.Andreea-Luciana Ostache Senior Support Technician EN firstname.lastname@example.org www.bullguard.com
Hi i have this problem too but only one times i reestart windows and all works fine, bullguard installation process are too simple and one time i lost the internet during the first update i think this affect the product but no, the behavioral shield works fine, i dont know how you do to have this problem...
Well, if this problem has been fixed it needs another look-see. The attached composite shows what I ran into two days ago running a trial of Internet Security 2013 on Sept 22 on a system I had temporary access to - running a clean install of WinXP SP3 x86 on an E8400/G35 desktop. The top one appeared during install while the other two after a reboot while navigating the BG Dashboard and settings.
Fortunately, it was running well enough for me to determine the firewall rules did not present the granularity I seek and my money will continue to be with your Antivirus 2013. It's been running like a charm. "Machines making machines! How perverse." -C3PO BullGuard AV 2013 - Online Armor Premium - Zemana AntiLogger - Malwarebytes Pro Win7hpSP1x64 - i7-3770K, Z77, AMD HD 7770.
Error Code 0x4C9 Windows Error Code 1225: 'ERROR_CONNECTION_REFUSED' Description of Error The remote computer refused the network connection.
Step 13 (0xD) The data is invalid.
That is what the Real-Time engine errors are saying.
My questions are: 1. You say that it's a clean install of Windows XP SP3. Did you install all the Windows updates before installing BullGuard? 2. What other programs did you have installed?
Also please allow me to explain that, even if you had the Behavioral error, the situation is not the same, because you also had errors from the Real-Time engine.
The Error Code 0x1 Windows Error Message 1: 'ERROR_INVALID_FUNCTION' Incorrect function.
Description of Error Windows code error 1 indicates that the system was not able to configure the device. It is also known as ERROR_INVALID_FUNCTION. This error occurs because the device used has no driver installed in the computer. It can also be that the configuration installed in the driver is incorrect. It may also be attributed to a device that is not connected properly to the right port. The system automatically searches the driversÇƒÙ configuration if the device is installed properly.
The Behavioral engine it simply not installed correctly, or is prevented from accessing the required files.
We generally see this behavior from BullGuard in three situations: 1. The computer is infected. 2. The system is not updated. 3. You have other security programs on the computer which conflict.
Upgrading through the automatic updater doesn't help. Please uninstall BullGuard without keeping the settings and then install it again by downloading it from our site.Andreea-Luciana Ostache Senior Support Technician EN email@example.com www.bullguard.com