The Antivirus monitoring keeps turning itself off and I have to go into settings It shows as 'on' but a red message beneath says cannot start monitoring. I turn it off and then on again to stop Windows flagging up that there is no AV in force. This only started recently. Also often on start up I get error messages saying 'cannot start real time behavioural scanner' and other similar messages. This may be connected. Cannot find a solution. Also when I try to go to live webchat there are always messages saying 'the connection has been lost Attempting to reconnect' Why is this?
If you are using Firefox, go to the toolbar
and click File. Then go down to Save As & click.
Then save it on the desktop. Save as dds.scr
Save as Type : All files And then double click dds.scr to run
When done, DDS will open two (2) logs:
Save both reports to your desktop. Post DDS.txt back to your topic.
Before I do this I have other horribly red coloured error messages one of which at least never fails to appear on start up:- 1. Error Ox 435 Step 5 'Couldn't start the real - time file scanner' 2. Errors Ox 5b4 Step 13 or Ox 1 Step 1 'Couldn't start the real time behavioural scanner' 3. Error Ox 5b4 Step 13 'Couldn't start the firewall engine'
These could be written in Chinese for all the help they are. Why?? What does it all mean?? And why does it not automatically FIX these instead of throwing out this jargon? Can somebody please explain? (no local technicians have a clue about any of this)