I have recently purchased a 7 year / 5 PC licnese from BullGuard even though the online reviews are not great but I trusted it as it runs the Bitdefender Engine and Outpost Firewall
I have been getting many issues lately such as the error I get upon every restart ( http://forum.bullguard.com/forum/15/Error-upon-each-restart-quotCu_94533.html )which I had to disable Gaming Mode for that to get resolved, but when I did disable Gaming Mode, everytime I restart, even though I am connected to WiFi, I cannot surf the net until I manually disconnect the connection and reconnect. Happened many times so it wasn't just that occasion.
Next, I go to my mom's place and attempt to install BullGuard Internet Security on her computer, it installed fine, then I try to install it on my step dad's laptop, when the servers went down and I couldn't even get BullGuard to start!!!!! Wow! this is appalling service from a security company to:
a) not give any prior warnings or notifications to customers b) have their servers down?!?! this is not excusable by any means
In addition to the rude technical support staff, and how buggy this program is, I have sent firstname.lastname@example.org a refund request and I will never trust it again.
Read the many negative comments on the Wilder Security Forums regarding this outage >>> http://www.wilderssecurity.com/showthread.php?p=2131318#post2131318
BullGuard has lost a lot of business with this small mistake
Post Edited (berryracer) : 10/16/2012 12:54:25 AM GMT