Hi have had vista 32bit ultimate with no problems. following upgrade to sp1 i also have had some freezes. other symptoms include windows security centre not recognising that firewall, antivirus programs
are running, which they are. Only solution so far has been to switch off auto monitoring of these areas in security centre so that you do not get reminded about multiple security issues. Security centre only recognises
bullguard if you switch off and back on again these options. I have found that switching off windows defender and reverting to windows firewall has reduced the number of freezes as does not running email programs
until after bullguard has automatically updated. I would like to know how soon bulguard will have a fix in place ? - and how will we know its been fixed
I am running Vista Home Premium & Bullguard 8, but I had trouble with my computer freezing up since upgrading to SP1. I contacted Bullguard and they gave me specific instructions on how to overcome the problem, but they did not work, and I finished up uninstalling SP1. The computer is working fine again, but there is an issue hear that Bullguard needs to address with their software & SP1. If they fetch a patch out to fix this problem, I hope they will let us know about it.
I too suffered with my system freezing after upgrading to SP1. I am using Windows Vista Premium and Bullguard v7.3 (didn't want to upgrade to v8.0 at same time as problem).
I have a work round that seems to let me keep going: I have an 'always on' connection to the internet so to end a session at the computer I power off the modem and wait for it to disconnect, I then switch off on-access protection and then shut down Windows.To start a session I do the reverse ie power up windows, turn on on-access protection and then power up my modem.
I also scan my hard disk fairly regularly to check all is well.
I too would like to be informed as and when a solution is found please as the above procedure takes a bit of time.
I had the same freezing problems as you all had, I tryed everything new motherboard, new HD and even new Vista version. Every time I reinstalled vista the first thing I did was install Bullguard, it worked fine untill Vista update installed the update KB937287 I naworred it down because I had been playing a high-end game a whole weekend then sunday night before I whent to bed I installed that update. Then next morning the freez was back, KB937287 is the last update before you can download SP1. Today I had formated my pc installed vista and i have not installed bullguard and no problem. Tomorrow I will update all I can without installing Bullguard.
Hope this can help others and I hope Bullguard read this. I really like Bullguard.
I note many of you have actually been able load sp1 but have trouble after..my problem is it will not load sp1, comes up with error 80070020 get help? I have never had any problems loading updates before and sp1 is the first to fail. any thoughts apart from one workaround, that is, to switch off the anti virus whilst downloading. I am running version 8 with all the latest updates.
I have the same problem, vista was insanely slow for some days and when I looked in the process explorer I saw bullguard was taking about half of my processor power. I just turned it of (not so smart, I know, but its better than an unuseable computer). Hope this will get fixed soon, SP1 is almost out for 2 months now so they had enough time I think.
ms recommend you check with your av provider as several are known to be affected by this problem in vista sp1, possibly ms need to be more open before releasing major updates to give av companies a fair chance to be ready on time
Having upgraded to v8 from v7 for Vista my main issue has been that Vista Security Center announces - a minute or so after machine is running - that Bullguard is turned off. Although it's plainly on and running you can't (re)start it from Security Center. But if you close Bullguard directly via a right click on the Bullguard icon and then re-run Bullguard the security alert goes away as the action seems to make Vista then recognise that Bullguard is up.
Seems to me an update/patch is required to Bullguard that 'tells' Vista Bullguard is running when it starts up with the machine (and keeps telling it if required if Vista didn't get the message initially). It’s not exactly a pain manually stopping/starting Bullguard but I don’t like the idea of leaving a small security window open while I’m doing it.
I had the "freeze up" and was told by Support to uninstall/re-install BG.
I also disabled auto updates and it was OK for a couple of days. This morning I got one of the "important update - must restart to take effect" messages. After the restart it was not freezing but it just hung when trying to download anything from the internet.
I have now been advised to uninstall BG, uninstall/re-install SP1, re-install BG and this MIGHT work!
I had trouble installing original SP1, which BG was stopping me from downloading(another known problem).The whole process took about an hour.
I am not prepared to uninstall SP1, so I have no option other than to say bye-bye to BG. From my experience, I would not recommend it to anyone using Vista.
Suddenly had the same problem with Vista freezing up a couple of days after installing SP1. Didn't want to uninstall SP1 so just uninstalled Bullguard and downloaded and reinstalled Bullguard 8 and everthing seems to be running ok now.
I have two computers with VISTA HOME PREMIUM and BullGard virus tool installed. With the lately installe Vista SP1 the computers freezes :-( exactly as explained in this thread. Now WHEN will Bullgard release a new update that fixes this issue?
If its later than 1 week from today then I clean the computers for Bullgard and purchase another product.
it seems that this thread ended up as a bit of a trash-can for a lot of you, in the sense that you had a problem with BullGuard while using Vista SP1, and you wrote about it in here.
I'd like to point out that we have no known general issues with Vista SP1. However:
It might be that there's a relatively popular combination of BullGuard, Vista SP1 and some other 3rd party software or hardware which cause problems for some users. If you do have a problem with BullGuard, and you are using Vista SP1, please feel free to write about it in this thread. But also please list other software or special hardware-setup that you might suspect cause the problems.
I'll also encourage you to contact our Support with such reports. They can forward you to our QA department and start an investigation.
Thanks for helping us creating a better product! We'll keep an eye on this thread moving forward.Theis Søndergaard, CTO, Co-founder | BullGuard Ltd.
Strange that Bullgard does not accept the fact that so many have same or similar blocking problems. And that the very easy fix of the blocked situation is to remove Bullgard from the computer. That is a very good fix and it works for me on my 3 computers. Sad, as Bullgard was actually working fine until SP1. Sad for Bullguard as you have lost one customer.