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ChopinLiszt
New Member


Date Joined Oct 2012
Total Posts : 3
 
   Posted 10/2/2012 12:12 AM (GMT +3)    Quote: Bullguard affecting audio and internetAlert an admin about: Bullguard affecting audio and internet
For some reason, whenever Bullguard is running it causes severe lag and distortion of whatever audio is playing when I use networking at the same time, by browsing the internet or using Skype for example. Closing Bullguard fixes the problem instantly. Any idea what could be causing this? I updated both Bullguard and my sound drivers to no avail. Closing Bullguard however, also causes my internet speed to plummet. Most sites take forever to load and some just don't load outright. Right now I'm having to choose between audio and surfing the web, which is a bit of a problem for a music student. Loading up Bullguard instantly brings back my internet speed but brings back the audio lag too.

Post Edited (ChopinLiszt) : 10/1/2012 9:14:29 PM GMT

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Robert Mateescu
Forum Moderator




Date Joined Sep 2011
Total Posts : 276
 
   Posted 10/2/2012 4:48 AM (GMT +3)    Quote: Bullguard affecting audio and internetAlert an admin about: Bullguard affecting audio and internet
Hello ChopinLiszt,


Please let me know what exact versions of Windows and BullGuard are you using.


Cheers!


Robert Mateescu
Senior Support Technician EN
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 12

You have a BullGuard related problem? Contact our Support team directly: www.bullguard.com/support.aspx!

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ChopinLiszt
New Member


Date Joined Oct 2012
Total Posts : 3
 
   Posted 10/2/2012 7:54 PM (GMT +3)    Quote: Bullguard affecting audio and internetAlert an admin about: Bullguard affecting audio and internet
I'm on Windows 7 64-bit and running Bullguard 8.5. Same setup as my desktop PC but no problems on that confused

ETA: My Bullguard updates automatically but I know Bullguard 12 is the latest one, am I entitled to that as a Bullguard subscriber or do different versions have to be bought separately?

Post Edited (ChopinLiszt) : 10/2/2012 4:56:00 PM GMT

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Andreea-Luciana Ostache
Forum Moderator




Date Joined Aug 2010
Total Posts : 550
 
   Posted 10/3/2012 7:48 AM (GMT +3)    Quote: Bullguard affecting audio and internetAlert an admin about: Bullguard affecting audio and internet
BullGuard 13 is the latest one. You should upgrade to it, since it's free of charge.
Download it from here: www.bullguard.com/downloads.aspx


Andreea-Luciana Ostache
Senior Support Technician EN
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 12

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!

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ChopinLiszt
New Member


Date Joined Oct 2012
Total Posts : 3
 
   Posted 10/5/2012 4:10 AM (GMT +3)    Quote: Bullguard affecting audio and internetAlert an admin about: Bullguard affecting audio and internet
Upgraded. Seems to have fixed it just like that, and the internet is faster than ever!
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Robert Mateescu
Forum Moderator




Date Joined Sep 2011
Total Posts : 276
 
   Posted 10/6/2012 8:56 PM (GMT +3)    Quote: Bullguard affecting audio and internetAlert an admin about: Bullguard affecting audio and internet
Hi ChopinLiszt,


I am very happy to hear that.


Best wishes!


Robert Mateescu
Senior Support Technician EN
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 12

You have a BullGuard related problem? Contact our Support team directly: www.bullguard.com/support.aspx!

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ztlol1314
New Member


Date Joined May 2013
Total Posts : 8
 
   Posted 5/14/2013 8:16 PM (GMT +3)    Quote: Bullguard affecting audio and internetAlert an admin about: Bullguard affecting audio and internet

I also use the win7 64 operating system, I also have this page, will cause the music playing a humming sound and sound retention phenomenon。This problem is caused by the bullguard firewall, firewall will not appear after a.
This is your call to a test tool I, used to test the DPC delay, operating system with real-time data (audio, video data stream) if the DPC delay is too high, will produce the missing data problem (Drop-outs)
Red represents serious exceed the standard, will produce the missing data problem (Drop-outs)
Green represents normal
This is an old problem, I have already contacted your technology, hope to you this question
 
Close the Bullguard firewall to open the webpage
 
Open the Bullguard firewall to open the webpage

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