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wafu
Junior Member


Date Joined Jan 2009
Total Posts : 66
 
   Posted 1/2/2014 7:53 PM (GMT +3)    Quote: Bullguard installation swap to replacement pcAlert an admin about: Bullguard installation swap to replacement pc
i have a 3pc 3yr subscription, (shared between my own pc and that of 2 other family members who live elsewhere), my own pc is at the end of its useful life and will be permanently scrapped soon, my question is, can i swap over the remainder of the existing licence by disabling my existing installation on this computer and then install bullguard on my new pc and and continue the same subscription as before, or do i need another separate licence??

many thanks for any help given

Ian
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Dickens
Trusted Member


Date Joined Mar 2005
Total Posts : 303
 
   Posted 1/3/2014 11:09 PM (GMT +3)    Quote: Bullguard installation swap to replacement pcAlert an admin about: Bullguard installation swap to replacement pc
Suggest you contact BullGuard Support either by email or Live Chat.
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Andreea-Luciana Ostache
Forum Moderator




Date Joined Aug 2010
Total Posts : 550
 
   Posted 1/4/2014 3:34 AM (GMT +3)    Quote: Bullguard installation swap to replacement pcAlert an admin about: Bullguard installation swap to replacement pc
Please allow me to inform you that you can always manage which computers you are using BullGuard on. Here is how:

1. Login to your "My Account": /www.bullguard.com/login.aspx
2. Scroll down to the Active Installations section.
3. From there you must

Disable (gray X mark) the computer(s) you are not using.
Enable (red check mark) the one(s) you are using

Note: You should recognize them by name and/or last login date.

Also, have a look at this guide, as it will help you identify the computers in the Active installations list.
www.bullguard.com/support/product-guides/bullguard-internet-security-guides-14/getting-started/manage-bullguard-installations-guide.aspx


Andreea-Luciana Ostache
Senior Support Technician EN
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 14

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!

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wafu
Junior Member


Date Joined Jan 2009
Total Posts : 66
 
   Posted 1/4/2014 4:59 PM (GMT +3)    Quote: Bullguard installation swap to replacement pcAlert an admin about: Bullguard installation swap to replacement pc
thanks dickens, had earlier contacted support by email, and their reply is the same as the above post by Andreea -thanks also, as neither say definitely not, i believe i can do as i propose to do, as at the end of it all i will still only have 3 active licences
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Andreea-Luciana Ostache
Forum Moderator




Date Joined Aug 2010
Total Posts : 550
 
   Posted 1/5/2014 1:30 AM (GMT +3)    Quote: Bullguard installation swap to replacement pcAlert an admin about: Bullguard installation swap to replacement pc
You have complete control over which the three computers you are protecting are. You can enable or disable computers to swap from one to another, as many times as you wish.
You will always only be able to activate as many computers as your subscription has.

The only note is that the correct computers must be enabled, or they will not activate and throw the maximum installations error.


Andreea-Luciana Ostache
Senior Support Technician EN
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 14

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!

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