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anniesboy
Junior Member


Date Joined Feb 2010
Total Posts : 69
 
   Posted 7/12/2014 11:41 AM (GMT +2)    Quote: Bullguard screen burn on desktopAlert an admin about: Bullguard screen burn on desktop
Im getting some screen burn on my desktop (see image)

If I open bullguard and then close it the "burn" is gone

Please note this image is not my full screen

Post Edited (anniesboy) : 7/12/2014 4:13:13 PM GMT



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Robert Mateescu
Forum Moderator




Date Joined Sep 2011
Total Posts : 348
 
   Posted 7/14/2014 3:05 PM (GMT +2)    Quote: Bullguard screen burn on desktopAlert an admin about: Bullguard screen burn on desktop
Hi Anniesboy,


Can you please provide me with your exact version of BullGuard and your operating system?

Thank you!


Robert Mateescu
Senior Support Technician EN
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 2014

You have a BullGuard related problem? Contact our Support team directly: www.bullguard.com/support.aspx!

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anniesboy
Junior Member


Date Joined Feb 2010
Total Posts : 69
 
   Posted 7/14/2014 4:39 PM (GMT +2)    Quote: Bullguard screen burn on desktopAlert an admin about: Bullguard screen burn on desktop
Bullguard 14.1.281.3

Vista 32bit

Now 14.1.281.7

Post Edited (anniesboy) : 7/15/2014 6:41:18 AM GMT

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anniesboy
Junior Member


Date Joined Feb 2010
Total Posts : 69
 
   Posted 7/15/2014 12:28 PM (GMT +2)    Quote: Bullguard screen burn on desktopAlert an admin about: Bullguard screen burn on desktop
My wife is getting the same thing ,her PC runs Vista 32bit.

It seems to occur when resuming from sleep / hibernate.
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Robert Mateescu
Forum Moderator




Date Joined Sep 2011
Total Posts : 348
 
   Posted 7/15/2014 2:38 PM (GMT +2)    Quote: Bullguard screen burn on desktopAlert an admin about: Bullguard screen burn on desktop
Hi Anniesboy,


Thank you for providing me with the requested information. This is indeed a bug and the case has been forwarded to the Development team.
I will update this thread as soon as the fix is implemented.


Best wishes!


Robert Mateescu
Senior Support Technician EN
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 2014

You have a BullGuard related problem? Contact our Support team directly: www.bullguard.com/support.aspx!

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