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Thomas900
New Member


Date Joined Mar 2013
Total Posts : 6
 
   Posted 3/2/2013 4:30 PM (GMT +3)    Quote: Computer slow while bullguard updates at startupAlert an admin about: Computer slow while bullguard updates at startup
Hi all
 
Win xp sp3
 
When i first boot up Computer bullguard updates and the computer runs very slowly for 20+ mins. Task manager shows bullguardscanner.exe running. Is this normal. I have tried to do a reinstall but this froze part way through and had to to a restore .
 
 
 
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Thomas900
New Member


Date Joined Mar 2013
Total Posts : 6
 
   Posted 3/2/2013 4:44 PM (GMT +3)    Quote: Computer slow while bullguard updates at startupAlert an admin about: Computer slow while bullguard updates at startup
Opps v 13
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Andreea-Luciana Ostache
Forum Moderator




Date Joined Aug 2010
Total Posts : 550
 
   Posted 3/4/2013 12:02 PM (GMT +3)    Quote: Computer slow while bullguard updates at startupAlert an admin about: Computer slow while bullguard updates at startup
This issue could occur on older computers, especially if you have other programs starting at windows logon. Try and restart the computer when this happens.
How much RAM memory do you have?


Andreea-Luciana Ostache
Senior Support Technician EN
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 12

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!

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Thomas900
New Member


Date Joined Mar 2013
Total Posts : 6
 
   Posted 3/4/2013 2:23 PM (GMT +3)    Quote: Computer slow while bullguard updates at startupAlert an admin about: Computer slow while bullguard updates at startup
Hi
THanks for the reply. Yes its an older computer.I have 632mb ram. Virtual mem 945. I have now managed to reinstall but no improvement.
 
Regards
John
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Andreea-Luciana Ostache
Forum Moderator




Date Joined Aug 2010
Total Posts : 550
 
   Posted 3/7/2013 2:44 AM (GMT +3)    Quote: Computer slow while bullguard updates at startupAlert an admin about: Computer slow while bullguard updates at startup
BullGuard does require at least 1GB of available RAM memory, as seen here:

/www.bullguard.com/products/bullguard-internet-security-2013/tech-specs.aspx

Please consider a RAM upgrade, since it's the cheapest way to upgrade your computer without having to purchase a new one.


Andreea-Luciana Ostache
Senior Support Technician EN
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 14

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!

Post Edited (Andreea-Luciana Ostache) : 2/28/2014 11:38:06 PM GMT

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