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Firefox 5 disables Bullguard Safe Browsing
   
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anniesboy
Junior Member


Date Joined Feb 2010
Total Posts : 62
 
   Posted 6/21/2011 10:54 PM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
I've just updated to Firefox5 and discovered the Safe Browsing is automatically disabled as its incompatible with FFox5.
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Tavi
Forum Moderator




Date Joined Jun 2007
Total Posts : 170
 
   Posted 6/22/2011 4:49 PM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
We noticed the Safe Browsing issue and again we are working on fixing it. I hope it will be solved soon, since the newest Firefox version is similar to the 4th version.


Cheers,


Octavian Arvunescu
Senior Support Technician

Please read the forum rules before posting

Try BullGuard here

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anniesboy
Junior Member


Date Joined Feb 2010
Total Posts : 62
 
   Posted 6/22/2011 6:03 PM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
Great to hear that,thanks for the information.
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AdBakker
New Member


Date Joined Nov 2010
Total Posts : 1
 
   Posted 6/24/2011 2:56 PM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
Ok, same problem here. Good to hear you arer working on it.

Keep on the good work

Ad
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Keltic
Junior Member




Date Joined Oct 2006
Total Posts : 98
 
   Posted 7/8/2011 7:08 PM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
See this is now sorted, good job folks :-)



All fully updated and virus free.

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anniesboy
Junior Member


Date Joined Feb 2010
Total Posts : 62
 
   Posted 7/8/2011 7:38 PM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
Great,lets hope work on Thunderbird5 spamfilter is not far behind.
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masquerain
New Member


Date Joined Sep 2011
Total Posts : 2
 
   Posted 9/28/2011 10:13 AM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
Is my conclusion correct that the problem of disabling BullGuard Safe Browsing still persists with Firefox 7 ?
In other words: Will there be any solution for this problem since the announcement that everything works fine now, does not work for me ... confused
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Robert Mateescu
Forum Moderator




Date Joined Sep 2011
Total Posts : 244
 
   Posted 9/28/2011 10:34 AM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
Hi masquerain,

A new version of BullGuard (v12) will be released on 10th of October, and we are planning to implement it via an auto-upgrade after several days, depending on the feedback we'll receive. The Safe Browsing plugin works on all browser (at least on Beta 6 ).

Since Mozilla releases new versions of both Firefox and Thunderbird monthly, it is hard to keep up with all the changes, considering all the work we have invested in v12.
Firefox 7 and Thunderbird 7 were both launched yesterday. Here you can see the expected release dates for new versions: https://wiki.mozilla.org/Releases .

Best wishes!


Robert Mateescu

Support Technician EN
support@bullguard.com
www.bullguard.com

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anniesboy
Junior Member


Date Joined Feb 2010
Total Posts : 62
 
   Posted 9/28/2011 10:36 AM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
Safe Browsing was OK for Firefox 5 & 6, but with the introduction of Firefox 7,its a no go.
This is becoming a regular occurrence.

I was just beaten to posting by the above post.

Post Edited (anniesboy) : 28-09-2011 07:38:23 GMT

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masquerain
New Member


Date Joined Sep 2011
Total Posts : 2
 
   Posted 9/28/2011 11:25 AM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
@anniesboy: Sorry for interfering in this thread, but I downloaded FF7 this morning (not knowing that it was just released yesterday) and I was merely wondering whether I perhaps had overlooked something.

@Robert Mateescu: Good news that BullGuard is already working on an update for this issue. I don't blame you guys for the fact the Mozilla releases another new FF after 6 weeks (!) only. Waiting for the update on October 10th.

Kind regards!
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Robert Mateescu
Forum Moderator




Date Joined Sep 2011
Total Posts : 244
 
   Posted 9/28/2011 10:48 PM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
Hi there,

We have tested on different Operating systems and it looks like the green thicks are displayed in FF 7.
If they are are not there, refresh your page.
Let me know if the Safe Browsing plugin works for you.


Cheers!


Robert Mateescu

Support Technician EN
support@bullguard.com
www.bullguard.com

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anniesboy
Junior Member


Date Joined Feb 2010
Total Posts : 62
 
   Posted 9/28/2011 11:18 PM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
The Bullguard Safe Browsing Add On is disabled in FF7. Hence is not operational in FFox

It is there in IE9 but I don't use that

Refresh which page?

Post Edited (anniesboy) : 28-09-2011 20:24:39 GMT

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Tavi
Forum Moderator




Date Joined Jun 2007
Total Posts : 170
 
   Posted 9/29/2011 1:25 PM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
@anniesboy: Robert asked you to try and refresh/reload the search engine page. You can easily do this by pressing the F5 button.


Cheers,


Octavian Arvunescu
Senior Support Technician

Please read the forum rules before posting

Try BullGuard here

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anniesboy
Junior Member


Date Joined Feb 2010
Total Posts : 62
 
   Posted 9/29/2011 3:29 PM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
I guessed that,a refresh does not help.

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Dickens
Trusted Member


Date Joined Mar 2005
Total Posts : 290
 
   Posted 9/29/2011 3:51 PM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
I have just updated to Firefox 7.0. BullGuard Safe Browsing is working OK - little green ticks everywhere; have just looked at one 'dangerous' site and it still bears the red exclamation mark as before the update.

:-)

Post Edited (Dickens) : 29-09-2011 12:57:02 GMT

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Robert Mateescu
Forum Moderator




Date Joined Sep 2011
Total Posts : 244
 
   Posted 9/29/2011 8:11 PM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
Hi Dickens,

Can you post a screenshot of the page please?

Thanks.


Robert Mateescu

Support Technician EN
support@bullguard.com
www.bullguard.com

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Dickens
Trusted Member


Date Joined Mar 2005
Total Posts : 290
 
   Posted 9/30/2011 12:00 AM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
Hi Robert,

I have emailed a screenshot to support@bullguard.com for the attention of yourself.

Regards.

Post Edited (Robert Mateescu) : 30-09-2011 11:05:22 GMT



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Robert Mateescu
Forum Moderator




Date Joined Sep 2011
Total Posts : 244
 
   Posted 9/30/2011 3:02 PM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
I have added the screenshot sent by Dickens to the above post. Thanks for help, greatly appreciated!


Robert Mateescu

Support Technician EN
support@bullguard.com
www.bullguard.com

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anniesboy
Junior Member


Date Joined Feb 2010
Total Posts : 62
 
   Posted 9/30/2011 5:20 PM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
Here is mine

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Robert Mateescu
Forum Moderator




Date Joined Sep 2011
Total Posts : 244
 
   Posted 9/30/2011 5:24 PM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
@anniesboy This is really strange. Here is a Screenshot of FF7 and SafeBrowsing checks on a XP machine. Open your BullGuard application ->Home ->Check for Updates to ensure that you have the latest updates.


Robert Mateescu

Support Technician EN
support@bullguard.com
www.bullguard.com



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anniesboy
Junior Member


Date Joined Feb 2010
Total Posts : 62
 
   Posted 9/30/2011 5:25 PM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
I confess I'm not that worried,as use WOT and also have K9 on my PCs. The latter as my grandchildren use the PCs.
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anniesboy
Junior Member


Date Joined Feb 2010
Total Posts : 62
 
   Posted 9/30/2011 6:59 PM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
I have checked I have latest updates. My Pc is set to update every two hours .That has changed nothing.
I'm running Vista on this machine ,my wife has a Vista PC also,that is the same as mine.

I also have a laptop with Win7 that is same also, maybe the soon to be released Bullguard v12 will overcome.
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anniesboy
Junior Member


Date Joined Feb 2010
Total Posts : 62
 
   Posted 9/30/2011 7:08 PM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
Its all too strange for me to understand ,but reinstalled FFox6 and its OK.

Post Edited (anniesboy) : 30-09-2011 16:10:15 GMT



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Dickens
Trusted Member


Date Joined Mar 2005
Total Posts : 290
 
   Posted 9/30/2011 7:17 PM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
Firefox 7.0.1 is now the latest version.

I use Vista 32bit and have just updated to v7.0.1 (1600 GMT) - BullGuard Safe Browsing still OK!
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anniesboy
Junior Member


Date Joined Feb 2010
Total Posts : 62
 
   Posted 9/30/2011 7:33 PM (GMT +3)    Quote: Firefox 5 disables Bullguard Safe BrowsingAlert an admin about: Firefox 5 disables Bullguard Safe Browsing
Like Dickens , I have upgraded Firefox 7.0.1

Also Vista 32 bit but no Safe Browsing ,it remains a disabled add on,as per my previous post.
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New Topic Post reply to : Firefox 5 disables Bullguard Safe Browsing Printable version of : Firefox 5 disables Bullguard Safe Browsing
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