BullGuard
 HomeLog InRegisterCommunity CalendarSearch the ForumView The Member ListHelp
Full scan will not get past 6%
   
BullGuard Antivirus Forum > BullGuard zone > BullGuard Customers > Full scan will not get past 6%  
Forum Quick Jump
 
New Topic Post reply to : Full scan will not get past 6% Printable version of : Full scan will not get past 6%
[ << Previous Thread | Next Thread >> ]

FRamus57
New Member


Date Joined Jun 2014
Total Posts : 2
 
   Posted 6/19/2014 5:22 PM (GMT +3)    Quote: Full scan will not get past 6%Alert an admin about: Full scan will not get past 6%
Hi, whenever I run a full scan using my Bullguard Internet Security it never gets past 6% completed. Can anybody help at all?
Back to Top
 

Andreea-Luciana Ostache
Forum Moderator




Date Joined Aug 2010
Total Posts : 549
 
   Posted 6/20/2014 4:01 PM (GMT +3)    Quote: Full scan will not get past 6%Alert an admin about: Full scan will not get past 6%
Please contact Support about this issue.


Andreea-Luciana Ostache
Senior Support Technician EN
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 14

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!

Back to Top
 

Robert Mateescu
Forum Moderator




Date Joined Sep 2011
Total Posts : 313
 
   Posted 6/21/2014 2:53 PM (GMT +3)    Quote: Full scan will not get past 6%Alert an admin about: Full scan will not get past 6%
Hi FRamus57,

Please note that the scan only appears to be stuck on 6%. The progress bar does not move due the large size of the folder (up to 20GB) which is being scanned (WinSXS).
As you can see in the Details section of the scan, the scanned file is constantly changing.
The progress bar will jump to 30-50% (depending on the number of files from your machine) once the folder has been scanned.


Best wishes!


Robert Mateescu
Senior Support Technician EN
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 2014

You have a BullGuard related problem? Contact our Support team directly: www.bullguard.com/support.aspx!

Back to Top
 

FRamus57
New Member


Date Joined Jun 2014
Total Posts : 2
 
   Posted 6/21/2014 5:19 PM (GMT +3)    Quote: Full scan will not get past 6%Alert an admin about: Full scan will not get past 6%
Thank you for your replies. I reloaded Bullguard and changed the Windows power options in Control panel to "put the computer to sleep after 2 hours". Before this change it had been set to 15 minutes. Since then the progress bar has moved steadily through the percentage range.
Back to Top
 
New Topic Post reply to : Full scan will not get past 6% Printable version of : Full scan will not get past 6%
 
Forum Information
Currently it is Monday, October 20, 2014 9:03 PM (GMT +3)
There are a total of 60,663 posts in 13,329 threads.
In the last 3 days there were 0 new threads and 1 reply posts. View Active Threads
Who's Online
This forum has 36537 registered members. Please welcome our newest member, ericbana14.
4 Guest(s), 0 Registered Member(s) are currently online.  Details
5 Latest Threads
My computer started running slow AFTER I installed bullguard (2)10/20/2014 1:21:09 AM (John_Don)